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“Short and sweet stay” 4 of 5 stars
Review of Centra Taum Seminyak Bali

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Centra Taum Seminyak Bali
3.5 of 5 Hotel   |   Jalan Lebak Sari 37-39 Petitenget | Kerobokan, Seminyak, Bali 80361, Indonesia   |  
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Free Buffet Breakfast
Ranked #51 of 91 hotels in Seminyak
Auckland, New Zealand
1 review
1 helpful vote 1 helpful vote
“Short and sweet stay”
4 of 5 stars Reviewed June 6, 2014

We stayed at Centra Taum Seminyak for 3 nights. The pool was beautiful and the room was nice. The free shuttle to the beach an Seminyak square was a nice facility.
We had a mishap with our booking, but the Centra Taum staff sorted it out.
Overall a good experience.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, 2 weeks ago
Dear Wanta_see_the_world,

Thank you so much for the wonderful reviews about your 3 nights stay at Centra Taum Seminyak. Thank you for the compliments about our services and facilities. Most importantly we are glad that you thoroughly found our staff was very helpful and sorted out your booking mishap. Thank you for your continued loyalty and we look forward to welcoming you back soon.

Kind regards,

Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

226 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • English first
  • French first
  • Indonesian first
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English first
Jakarta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014 via mobile

I stayed at Centra for 5 nights and i was surprised by the resort since i found the environtment was green, it was a great ambience! Great room! Great view! Great for everythings especially service of the staffs were all friendly & helpful. I will deffenately come back here and will higly recommend this hotel. Great service

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, June 6, 2014
Dear Noasis,

Thank you for choosing to stay at Centra Taum Seminyak Bali !
‘Great ambience !’ and ‘words cannot express what you are about to experience’; The team and I, we are very happy to read your comments!
It’s fantastic to read how much you appreciate the facilities at Centra Taum and the service of our dedicated team.

We truly appreciate your time in sharing your feedback.

We are glad that you enjoyed your stay at Centra Taum and I hope that you will come back on your next holiday. I look forward to the pleasure to meeting you personally.

All the best!

Yours Sincerely,

Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

Brilliant resort, the drive to Seminyak leaves you feeling weary as there are no main footpaths in that area, but as you drive off the road and head in to the resort, everything is based on outside openness. The staff are wonderful and friendly, and the pool area is great, although by the afternoon there are few loungers still in the sun area. We had a room with a pool downstairs outside of the bedroom, which was great to wake you up in the morning. The actual rooms even to the smallest are immaculate and all modern, the resort has been brought recently by the group and they maintain nigh standards. There is a gym on the 1st floor that is again immaculate and a spa area on level one. It was a great base to visit Ubud and Kuta is just down the road.

Room Tip: Pool room if available, as there are only 5!
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, June 5, 2014
Dear Mateo H,

Thank you very much for staying with us at Centra Taum Seminyak Bali and sharing your great experience with others on TripAdvisor. It gives us great pleasure to read that you thoroughly enjoyed the service delivered by our staff, the pool, high standard of the rooms, the Gym and the Spa.

We are all looking forward to welcoming you both back to Centra Taum Seminyak, Bali for another memorable stay.

Kindest regards,


Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 1, 2014

This was our 2nd hotel in Bali. We were accomodated right away when we arrived at the hotel. The checkin was also quite fast and staff were friendly especially when they saw my 2 yr old daughter. Our room was facing the pool which is a good thing. Overall it was ok since they have a kitchenette which is perfect for families travelling with small children to clean bottles, etc except for their bathroom which does not look that clean because of the flooring - 1st time i saw a bathroom without tiles... At night, the big mosquitoes are scary so i suggest they better put a mosquito repellant near the rooms. My daughter really enjoyed their kiddie swimming pool. The hotel is quite far from the beach but they have a shuttle service that will bring you to the beach at these times: 10am, 1pm & 4pm.

Stayed May 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, June 5, 2014
Dear Yujeanie,

Thank you for posting your review on Trip Advisor after your visit to Centra Taum Seminyak Bali !

I am delighted to note that you have enjoyed the service and facilities provided at the hotel. On the contrary I was sorry to read your comment regarding a mosquito in the room. I have shared this issue with the team to be rectified and ensure that a mosquito repellant is provided in the guest room. As for the bathroom flooring, I agree with you that it may doesn’t looks that clean since it was made by white terrazzo and its maintenance is more difficult than normal tiles.

Thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to Centra Taum Seminyak, Bali.

Warm regards,


Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 1, 2014

Stayed here for nearly two weeks we liked it so much.

Nice location, a short walk into town and quiet area to be able to relax.

Staff were lovely, always helpful and sweet, couldn't fault them.

The hotel is well maintained and the rooms kept very clean and tidy. The pool is beautiful, large and doesn't feel crowded like a lot of hotel pools. Loads of seating too.

There are loads of room types to choose and they offer a different layout and style. There are a couple of roof terraces as well to really get the most out of the sun.

We only ate breakfast here which was very good, plenty of choice, fresh and satisfying.

Wifi is decent (for bali) although is a bit annoying for logging you out all the time.

Otherwise a great hotel offering excellent value for money.

Room Tip: Ask for a room with its own lounger area, some rooms overlook walls and other rooms so could be dark...
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, June 2, 2014
Dear Richietag,

Greetings from Centra Taum and thank you for taking the time to post an honest review of your recent stay.

I am very pleased that you enjoyed the resort, especially the staff’s services, maintenance and cleanliness of the rooms, the pool and the breakfast.

In regards to your feedback on the wi-fi, I do offer my sincere apologies. We have stringent daily meetings with our department heads to ensure that all guest requests are followed up and finalized prior to arrival. I will be reviewing how your requests were overlooked, it is a strength of Centra Taum hotel to personalize each guest's stay and this time we have fallen short of the mark.

On your next trip to Bali, please do contact me directly on gmctb@chr.co.th, I would love to assist with your arrangement and in reaffirming Centra Taum’s dedication to personalized guest experiences.

Kind Regards,

Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
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Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 31, 2014

Booked this Hotel through Groupon and it was surprisingly a great place to stay. We expected less but what we got was good enough. Took a studio room so it was quite spacious for 2 to 3 person to stay there. Not too near to the beach as you have to walk or rent a bicycle to get there. It took around 15 minutes to get to the beach by walking. The breakfast was good and I got nothing to complaint; because i read a lot of negative feedback from other customer. But I do think it's the opposite.

Room Tip: Studio room is OK
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, June 1, 2014
Dear Hakim H,

Many thanks for your great review!

So good to learn that you enjoyed the Centra Taum Experience!
It’s wonderful to learn that you had a great stay with us and I particularly appreciate that facilities and services we’re provided at the hotels was beyond your expectation.

I have shared your kind words to my team who were delighted to hear of your positive experience.

I do hope to have the opportunity to welcome you personally at Centra Taum Seminyak, Bali in the near future.

With kind regards,

Agus Suananda
Hotel Manager
Email: gmctb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 29, 2014

my husband and i stayed here for 2 night, we had a late check in at 1am because of our flight, however we already called the hotel that we asked for late check in and we just called to make sure that we got a double bed, the recepsionist said that they will provide king size bed, BUT as we arrived at 1am, they said that they only have twin beds joint together to make big bed NOT a king size bed as they promised. But we just too tired to argue.
The next morning they asked us if we want to be transfer to double bed room, but we decided to bear it one more night, but instead we just asked the hotel to change the bed duvet from 2 single duvet to one big duvet for double bed, but as we come home at night and to find that its not happening AGAIN, so we just thought that THE SERVICE this hotel was just NOT up to standard at all !!
And there was still constructions going on at this hotel that we werent told before.
so with nice big spacious room and comfy bath and bed, dont expect too much of an service.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centra_Taum_Bali, General Manager at Centra Taum Seminyak Bali, responded to this review, May 31, 2014
Dear rinitante,

Please allow me to thank you for taking the time to share with us valuable comments relating to your experience at Centra Taum. I realize this took time out of your day and for that I am certainly appreciative. Moreover, it is only through such constructive feedback that we are able to continually improve our product and services to which once again your contribution is definitely recognized.

More importantly, please accept my sincere apologies for the service deficiencies that you have kindly raised, specifically relating to bed type and service of our staff. Post investigation of your comments we established that our double bed you’re requested was not available anymore hence our staffs decided to set up twin bed become double which we called Hollywood.

For the future, it is our goal now to restore your overall confidence in Centra Taum Seminyak. Therefore, on your next scheduled visit to Bali please be encouraged to contact my office so that I may make all arrangements to accommodate any requests you may have to dine with us.

Moreover, we truly hope that you find my sincerest apologies acceptable and that it assists in restoring your confidence to return to Centra Taum for the future.

Once again, thank you for conveying your constructive feedback and we look forward to welcoming you back to Centra Taum shortly.

Kind regards,

Agus Suananda
Hotel Manager
Email : gmctb@chr.co.th
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Centra Taum Seminyak Bali

Address: Jalan Lebak Sari 37-39 Petitenget | Kerobokan, Seminyak, Bali 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Spa Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Centra Taum Seminyak Bali 3.5*
Official Description (provided by the hotel):
Centra Taum Seminyak Bali features 90 prestigious Studios, Duplex Suites, Family Suites and Pool Suites with several units offering 15 m2 private plunge pools. Each room offers extensive private furnished balcony complete with double daybed whilst every Duplex Suite features sofa bed suitable for up to 2 children. All family friendly units feature cooking facilities as well as separate lounging area. Free Wi-Fi Internet access is provided throughout the resort, in all guest rooms and public areas. ... more   less 
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Also Known As:
Centra Taum Seminyak Bali

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