We usually stop over on our way from the UK to Australia and for the first time we chose Bali. Like a previous contributor, we too were a bit shocked that a five start resort was directly off a potholed unmade road. But, hey, we soon learned that this is just Bali and we loved it for it! The pool villa was also a new concept for us but one we really enjoyed. Having your own private space and pool with wonderful, thoughtful, efficient staff to take care of our every need was just perfect. It is the staff with their warmth, friendliness and willingness that takes the experience up a level. The food, too, was very much to our liking. The menu is fairly standard but everything is freshly cooked and beautifully presented. Our villa and pool was very comfortable, serviced twice a day, but, if I'm going to be picky, I do agree with some previous comments. There were areas like the shower which was not pristine and, yes, on some days the towels did look past their sell-by dates. The spa was very limited but there are so many local places around that it didn't matter. We believe we had a great week for a reasonable price and would happily recommend it.