We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great apartment for family retreat” 4 of 5 stars
Review of Umalas Hotel and Residence

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Save
You added Umalas Hotel and Residence to your Saves list
Umalas Hotel and Residence
4.0 of 5 Condominium   |   Jl.Umalas II, No 83 Seminyak | Kuta Bali - Indonesia, Seminyak, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #143 of 305 Specialty Lodging in Seminyak
Serpong, Jawa Barat, Indonesia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Great apartment for family retreat”
4 of 5 stars Reviewed November 20, 2012

We stayed at Umalas Hotel & Residence last week (Nov 15th - 18th) for 3 nights. I was quite impressed with the amenities that the hotel provided. Although the location in not a usual place where you can find 4 storey apartments. Since we came with our own car, the parking lot is quite spacious too and the security staffs were very friendly.

We are staying at 2 bedroom deluxe apartment (1 double bed room & 1 twin beds room). We specifically requested an apartment at ground floor and if possible to have the most easiest access to the pool. And we did!
We stayed at Room 1007 and was probably the most strategic room location in the entire hotel. it was so close to the pool & the towel counter and also the additional elevator to go to the roof top restaurant where we had the breakfast, was right next to the room. Very convenience.
I am so happy the the management of the hotel really took notice to our requirement.

When we entered our apartment, it was the dining room right next to the living room. which were quite spacious rooms. We have trouble looking for the kitchenette equipment at first because they weren't any. (it was quite strange because there were this big refrigerator and stove.) But when we call the housekeeping, they send you they provide us with frying pan, chopped base, knife & a medium pan with a stir at no time.

The rooms are quite spacious. The master bedroom where quite big and completed with a clean private bathroom with standing shower. the other room (twin beds) has to go to another bathroom that located right between the living room and the dining room. Which is close by to the room's door.
The downside was the master bedroom's bathroom was a bit smelly. so we have to turn on the exhaust fan all the time.

The balcony/terrace, although there was no direct path to the pool, is facing the pool. and it became a good spot to monitor the kids while they were swimming. But the trees in front of the pool need a trimming a little bit, it became a little jungle in front of the terrace.

The breakfast was ok. we became a bit bored with the same menus every morning. There were always a time in every breakfast where we have to wait for a kitchen to refill the food.
The management should put a little more attention to the menu variation of the breakfast.

In the other hand, if you ordered menus from the room service, the foods were delicious! we once ordered a fried rice & a fettuccine carbonara and the food were very yummy.

Although the hotel location is not very near to the beach and a little far away from hustle Seminyak. Overall our stay at the hotel was quite good. we were happy with the overall experience.

Room Tip: If you like to swim every time you stay at the hotel and or you travel with a family choose room #10...
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agus S, General Manager at Umalas Hotel and Residence, responded to this review, November 26, 2012
Dear Ibu Melissa,

We are appreciated to have your valued comments about our hotel and to thank you for the point given us that it is very important to value both our product and services that we need to improve in the future.

Regarding to your comments "The downside was the master bedroom's bathroom was a bit smelly. so we have to turn on the exhaust fan all the time." We are apologize of having this since before a guest checked in, we often put of standard to do check by our housekeeping of both quality of cleanliness and smell in the suite rooms. However we didn't aware of your case happened to you recently and we promise that next time of your visit, we will improve your rooms to a better one.

Other comment regarding breakfast "The breakfast was ok. we became a bit bored with the same menus every morning." I have discussed with our Food and Beverage Manager to put action on this case and to make sure within a week there should be variety given to the menu list. We have done this actually on daily basis however we will check again about the variety provided.

Look forwad for waiting to see you coming back again to Umalas Hotel and Residence Seminyak and thank you for your time to give us your valuable comments to improve our quality and make a better services toward our guests in the near future.

Best regards,

Ulatun Nyunda - General Manager
gm@umalasresidence.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

133 reviews from our community

Traveler rating
    35
    62
    20
    10
    6
See reviews for
35
35
9
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

Umalas is a down a side street off the main road which was better for us cause it was a bit more quieter than the loud hussel and bussel from the main road. Its very modern compared to other hotels in Bali.

The staff were very friendly, poliet and attentative through out all our 10 days stay. They would welcome us every day we come in. On our last day our flight was at 10pm and they let us check out till 2 and leave our bags in a room until we come back at 7 to get our bags and go to the airport. They also let us have a shower before we left.

The hotel has an amazing rooftop bar and restuarant, we spent most our nights up there. Meals were all very nice, we reccommend the bbq pork ribs :) yumm. Buffet breakfast is also spent on the rooftop with an assortment of indonesion food and aussie food such as pancakes, eggs, bacon and toast.

Our room was cleaned everyday and everything functioned very well, nothing went wrong. Aircon kept our room nice and cool.

The pool was great too!

Overall we had an amazing stay at Umalas for our first trip to Bali and would recommend it for others :)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gdansk, Poland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2012

We've stayed 10 nights with my friend in Umalas at the end of October. Staff is absolutelly amazin, reception always very helpful. Breakfast choise very wide and served on the roiof of the hotel, from international cuisine to traditional indonesian options (rice porridge with soy and few more toppings - yum yum). There is free shuttle to the shopping mall - close to the beach three times per day, which was very helpful. Special thank you to our driver and friend Argauis W Azus for amazing trips across BALI ans such a warm welcome. All in all, hotel is scoring 5 stars from us.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2012 via mobile

overall the hotel isgood. But the location is far enough from downtown (kartika plaza) and on one bedroom room, the bathroom is sooooo small. Rooftop is good at night. For breakfast, the delicious one is bubur ayam. Not so many variety in the breakfadt menu.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2012

We stayed in 2 bedroom apartment for 3 nights and the room was clean and spacious. Bed was very comfortable. Bathroom was clean but had sewerage smell after shower. Breakfast was tasty and delicious. Staff are helpful, friendly and polite.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbelltown, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2012

Hi Umalas!

We were sad to leave a bit early to see other parts of Bali but we sorely missed your food and hospitality.

Hopefully next time we come to Bali we will stay a bit longer at Umalas Hotel & Residence.

Thank you for being understanding and satisfying our taste buds with your beautiful menu and complimentary breakfast buffet, we were talking about catching a taxi back to your place just for the food!!

Your staff are beautiful they were friendly and inviting.

Wish you the best!
Terima kasih
Jane Tanielu & family

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed September 16, 2012 via mobile

Umalas Hotel and Residence is a resort located in Kerobokan or within minutes away from up market of Seminyak. Perfect if do not have a lot of money and still want to poke your freinds eyes out…
Altough the staff speaks english, i still want to practise my indonesian… my flaw, I know! A white guy speaking Indonesian, that is pure terror

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Umalas Hotel and Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Umalas Hotel and Residence

Address: Jl.Umalas II, No 83 Seminyak | Kuta Bali - Indonesia, Seminyak, Bali 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #143 of 305 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — Umalas Hotel and Residence 4*
Number of rooms: 102
Official Description (provided by the hotel):
Umalas Hotel and Residence is a resort located in a peaceful area surrounded by natural legendary rice fields of Kerobokan or within minutes away from up market of Seminyak shopping centre, where famous restaurants, bars and shopping arcade are available. Umalas Hotel and Residence is easily reached by 35 minutes drive away from Ngurah Rai International Airport, while the resort is situated at tranquil yet divertissement area which offers distance of only 5 minutes to the heart of Seminyak, 10 minutes to Kuta beach, 25 minutes to Capital City, Denpasar and 40 minutes to popular Ubud. A 102 spacious rooms complemented by the comfort of luxury amenities await you at Umalas Hotel and Residence where a collection of self indulgence of suites rooms incorporated with greenery environment and busiest street of Kerobokan, Kuta, is the most exciting moments that you will not miss even for a while when in Bali island.Umalas Hotel and Residence offers One Bedroom Suites, Two Bedroom Superior, Two Bedroom Penthouse, Two Bedrooms Deluxe, Three Bedrooms Superior, Three Bedrooms Penthouse, Three Bedroom Deluxe and Luxury penthouse. All those suite rooms are completed with modern facilities and amenities including kitchenette and pantry, spacious living rooms, wide LCD TV at both living rooms and in main bedrooms and safe deposit boxes. Whole unit types are comfortably accommodating those on romantic honeymoon journey, catering to families, and business people with the needs of generous modern living suites. Our facilities will be fulfilling your expectations for a fine dining restaurant and spacious main pool, sauna and hot cold Jacuzzi, spa treatments, completed gym equipment and a scheduled shuttle services that are available for guests to escort them to popular Seminyak shopping arcade centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Cheap Tickets, Expedia, Agoda, Despegar.com, AsiaRooms, Travelocity, Asiatravel.com Holdings, Hotels.com, Ctrip TA, Odigeo, TripOnline SA and Tingo so you can book your Umalas Hotel and Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Umalas Hotel And Residence Bali/Seminyak

Owners: What's your side of the story?

If you own or manage Umalas Hotel and Residence, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.