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“Great hotel, great resort” 4 of 5 stars
Review of The Seminyak Beach Resort & Spa

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The Seminyak Beach Resort & Spa
5.0 of 5 Hotel   |   Jl. Kayu Aya | Seminyak Beach, Seminyak, Bali 80361, Indonesia   |  
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Hotel amenities
Ranked #29 of 94 hotels in Seminyak
london
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great hotel, great resort”
4 of 5 stars Reviewed February 3, 2013

I had a fantastic time at The Seminyak Beach Resort & Spa. The hotel is split into 2, the beach wing and the garden wing.

I stayed in the garden wing and yes they do take you in a cart over the road to this wing, but it's less than a 2 minute walk between the 2 wings of the hotel and there are security outside 24 - 7 to stop any traffic and help you cross the road. The rooms in both wings are identical, I had friends staying in the beach wing, and the rooms are spacious, with great bathrooms, rainforest showers, TV, minibar and a balcony with chairs. The garden wing also has its own pool, with bar and sun loungers if you'd like to stay there and chill during the day.

The hotel has a further 2 pools in the beach wing. An awesome infinity pool which overlooks the beach and sea and the other one is still stunning with a swim up bar. The food was of a very high standard and in typical Balinese fashion nothing you ask for is too much trouble for the attentive staff. I do like a spa and even though there are many street shops offering massages a lot cheaper I'm really glad I used the hotel spa.

Seminyak is my favourite Bali beach resort. Classy resort but only a 15 minute taxi away from the mayhem of Kuta. The resort has lots of good restaurants and shops although most of them will involve a 15 - 20 minute walk or a 5 minute taxi. I did ask the hotel order me a taxi once and they simply got a car and drove me there, a nice bonus. If you are looking for somewhere to go out and eat/drink/chill you must visit Potato Head - stupid name but huge really classy beach bar / restaurant. Very well designed beachfront property with great food, day beds, cocktails, swimming pool and also visit the similar but slightly more intimate Ku De Ta.

Room Tip: Garden rooms are all in a seperate wing on the otherside of the main road
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, February 6, 2013
Dear lovetravel006,

It is a delight to learnt that you have enjoyed your stay with us in our Garden Wing Room at The Seminyak Beach Resort & Spa.

Your comments are well received and we appreciate that you have taken valuable time to share with us your feedback.

We look forward to welcoming you back in the near future and to create yet another an unrivaled experience stay.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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English first
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 31, 2013

We book our hotel through the travel agent. Were really looking forward our holiday. We've been to Bali before but we always stayed in Kuta. So we decided to go to another part of Bali this time. The trip from airport to the hotel took us almost an hour, but we didnt care, we were very excited. The hotel was built in 2011, so we thought it will be nice and new. It was.. But then... After we checked in they put us on a cart and we drove.. I was excited thinking that the hotel is sooo big they have to drive us to our room... My excitement has change the moment we hit the main rode. They took us to the building down and across the street. And we so wanted to be on the beach!!! I asked them to take us back to the reception cause i was sure there was a mistake. At the reception they said that all is right we booked the garden wing... Yes we did, but we didnt know it would be across the rode.. When i asked if there is some chance for us to change the room they said no..only if we decided to stay in their suite and pay extra $100 per night... Of course we didnt. Oh well.. Ok.. We stay there and will walk for breakfast and pool and beech. But when we entered the room... The smell of stale air and mold shocked us... We call our travel agent in Australia and told him about our problem... He promised to sort all out. More then two hours we were on the phone talking to different people...the decision was to stay for a night... Upset and and angry we went for dinner.. The nearest decent restaurant was more then 20 minutes walk... After the dinner we decided to go to the beach for a swim... Haha... The beach was covered in litter!!! Disgusting!!! In the morning we went for a breakfast in the hotel: spoilt eggs and hot breakfast served cold- this is what we got... It was enough!!! At around 10 am our travel agent called asking what we have decided to do. We asked to book us into a different hotel. When we checked out they inform us that they WONT GIVE US A REFUND!!! So our $4000 were just wasted!!! So we went to different hotel and payed for it in full... So all our holiday was influenced by this horrible experience..
Dont get me wrong: the rooms were nice and new, big tv, free wi-fi...
And one more thing.. If u decide to book a garden view room expect to overview an abandon building site or something like it... Believe me there were no garden to look at...

Room Tip: Go for another hotel
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, February 6, 2013
Dear Kwito4ka,

Thank you for your elaborate perspectives of your recent stay. We are truly disappointed to learn that your experience was far from perfect and sincerely apologize for the compromised experience that you encountered.

In regards of The Room Garden Wing, one of our room that you have stayed, we do mentioned in our website and continuously strive to re-strengthen about this information to all our partner that the rooms are located opposite of the main building, completed with a swimming pool while all the facilities in the main building also accessible for all guests.

We believe that we initially offer a solution with a complimentary upgrade which you had rejected and we do understand should your disappointment brings into your decision to leave.

Regarding the garbage on the beach, sadly we experience this occasionally during the year, therefore the management have a regular schedule to clean up the beach which it is done by our staff.

Please be assured that we have cascaded to relevant leaders of our team to strategically address the specific areas of improvement that you have highlighted to ensure that your feedback.

We keep communicating with your agent to solve this problem and in the meantime, we hope that there will be another opportunity for us to renew and hosts your experience at The Seminyak Beach Resort & Spa should your travels bring you back to Bali.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2013

Apart from the fact that the hotel is located in a naturally stunning place, everything about it adds to the overall experience. The staff are so polite and friendly, we left feeling sad as if we were leaving family. The room was beautiful, clean and had everything we could have wanted. The food was great, the infinity pool on the beach unreal..the only negative was that the sea brings up trash when the weather is windy.
The spa was great I just had time for a back massage on the last day but I intend on going back and doing every treatment they have to offer if the one I did was an indication of quality..so wonderful.
The guest experience created by the staff was unparalleled especially for the ridiculously low price - the level comparable to any Aman hotel, but without having to take out a second mortgage on your house to pay for it.
This hotel has tiny details everywhere you look that create the most idyllic utopia - everything is beautiful, and I mean everything.

I'm already planning my trip to come back!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, February 8, 2013
Dear MSLorenz,

Thank you very much for your recent stay with us and taken your time to expressed your important feedback.

We are very glad that you enjoy the service provided by our friendly and professional staff. We have conveyed your compliments to all the staff members and they are certainly pleased to see that their efforts are so well appreciated.

We certainly look forward to welcoming you back to The Seminyak Beach Resort & Spa for another unrivaled and indigenous experience.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 22, 2013

The website pictures bear no resmblance to reality. The lobby is cheap and tatty like the rest of the hotel.The gardens are poorly maintained and need weeding . When we arrived about 25 staff were holding an out door activities session in casual clothes on the main lawn complete with blaring music. We ordered poolside drinks and the waiter asked us if we had a pen to sign the chit ?? When we asked for a lighter or mathches he said he didnt have any and walked off ?? Just appalling service and attitude . We checked out after 3 hours and went back to the Padma in Legian which is divine and a profffesionly run hotel .The Legian is like a bad 3 star Flag Inn hotel thats been put up in a hurry to cash in on a boom .The rooms are miles from reception along slippery ( when wet )open air terraces .. the cheaper rooms are not even a part of the main hotel but across the road in what looks like an old car park , which they dump you out of a golf buggy and then take off .
I have never been more disappointed and amazed at a hotel especially one pretending to be 5 stars .
p.s. whilst swimming in the wet edge pool at the beach there were hawkers standing on the edge shouting at us in the pool to buy their kites ...no security was to be seen anywhere

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, February 5, 2013
Dear David_M255060,

We appreciate your constructive feedback on your recent stay with us and I would like to extend my sincere apologies for the disappointment you had. I would like to take this opportunity that we take your review feedback to look into the matters concerned and to seek for improvement.

We do believe during your visit, it was when we held a regular team building program to re-strengthen the teamwork among department which we understand and taken your feedback seriously regarding this matter.

Please be assured that we have cascaded to relevant leaders of our team to strategically address the specific areas of improvement that you have highlighted.

In regards of our lowest room category, The Room Garden Wing, we have explained in our website and we continuously strive to re-informed all our partner that the rooms are located opposite of the main building, completed with a swimming pool while all the facilities in the main building are also accessible for all guests.

Once again, I would sincerely like to apologize on behalf of the entire team. We hope that there will be another opportunity for us to renew your experience at The Seminyak Beach Resort & Spa should your travels bring you back to Bali.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2013

We recently returned from ten days staying at this resort. We can only recommend this excellent hotel. Our room ovelooked the beach. It was spacious, tastefully decorated and very well maintained and was serviced twice a day. The restaraunt served excellent food. Our package included breakfast and each morning we would linger over a slow brakfast with our three daughters.Breakfast included something for everyone, an array of tropical fruit, muesli and cereals, traditional Bailinese delioghts and western options. The hotel staff were particularly helpful and always attentive and pleasant.

The infinity pool was the perfect temperature and we enjoyed floating in the pool, watching the ocean and the passing parade of people along the beach. Most people sought sunbeds around the pool however we preferred to use the less popular cabanas which are in the garden ( and only a 30 or metrwe walk to the pool). The cabanas are on raised platforms with white curtains billowing. There was plenty of room for all five of us to lie around on sunbeds reading, chatting and regularly strolling over to the pool for a dip.

The Seminyak is located in a great position. The beachfront position is magnificent but in addition it is only a five minute stroll to the heart of the main street of Seminyak. There are great shopping and restaraunt options available. We ate out every night and enjoyed a stroll back to the hotel in the warm Balinese evening.

Cannot recommend this hotel too highly.

Room Tip: Make sure you confirm a room in the main building. All the rooms in this building have...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, January 28, 2013
Dear Seminyakfan,

We highly appreciate your stay and valuable comment.
It is our honor to provide such luxury facilities and thoughtful services and we are delighted to know that you had a impressive stay with us.Total guest satisfaction is our utmost priority and thanks to your positive comment that we are able to maintain on our service standard.
We have always been committed to continuously give our guest an unrivaled experience.

We certainly look forward to welcoming you back to The Seminyak Beach Resort & Spa for another unrivaled and indigenous experience.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

Firstly this place is well worth considering. Excellent location and a relatively new hotel set by the beach. The rooms are modern, spacious and very clean.

We stayed for a week over New Years and barely left the oceanfront pool.

Breakfast is exceptional and the staff are very friendly and attentive.

Great restaurants close by and if you're organised the hotel can make reservations for you before you arrive.

You'll love it - hard not to enjoy!

Tips: Beware the Garden Wing is over a busy road from main hotel (with own pool). Although v nice has no lifts.


Book good popular local restaurants in advance (note - for non smokers; ask for downstairs because smoking often allowed upstairs).


  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, January 28, 2013
Dear Christian G,

Thank you for taking the time to complete the review , I hope that you had a pleasant return journey.
We are delighted to learn that your overall stay with us was enjoyable. We have conveyed your compliments to all the staff members and they are certainly pleased to see that their efforts are so well appreciated.
Your valuable feedback is important to ensure that we continually deliver the unrivaled experience The Seminyak Beach Resort & Spa is renowned for and exceed your expectations for future visits.

Our resort indeed located amidst of the sophisticated neighborhood, where good and famous restaurants, shops and nightlife places are just walking distance from the resort. You may simply call our Guest Relation to help you book to the restaurant you preferred.

Thank you once again for sharing your feedback with us and thereby giving us the opportunity to enhance our service quality and looking forward to welcoming you back.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

Excellent hotel in excellent location. Very helpful staff, excellent housekeeping, luxurious rooms, inviting pools, nice garden. Leaves little to desire.
Shortcomings: During our stay there were for two days problems with the wifi. It worked but was slow. The kitchen is not one of a Michelin restaurant but it is very good. However, I have had better juice and coffee on Bali (I adore Bali coffee). There is too much garbage in the sea and even if the hotel can do little about that, they must remain vigilant about the beach.
I cannot really compare prices to other hotels on Bali and I leave that to others. I also did not go to the spa. All I know is that massages are not as cheap as on the street.
All in all, a very enjoyable stay in a hotel where you want to go back to. Next time in one of the smashing ocean view villas.

Room Tip: We had booked an ocean view suite of 75 m2. We had later shown an ocean view villa which is in itsel...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheSeminyak, The Management at The Seminyak Beach Resort & Spa, responded to this review, January 28, 2013
Dear Veijo K,

Thank you very much for visiting our resort.
We are delighted that you enjoyed your stay with us in our spacious Suite which overlooking to the ocean and perfect for people of three as i learnt that you are traveling with the other 2 persons of your family. We are glad that you enjoy the service provided by our friendly and professional staff, also enjoyed our food and Bali coffee (our food and beverage team had chosen the best Bali coffee for our guests).

In regards of the garbage on the beach, sadly we experience this occasionally during the year, therefore the management have a regular schedule to clean up the beach which it is done by our staff.

Your valuable feedback is important to ensure that we continually deliver the unrivaled experience and exceed your expectations for future visits.

Thank you once again for sharing your feedback with us and thereby giving us the opportunity to enhance our service quality and looking forward to welcoming you back.

Sincerely yours,
The Seminyak Beach Resort & Spa Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Seminyak Beach Resort & Spa

Address: Jl. Kayu Aya | Seminyak Beach, Seminyak, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Seminyak
#11 On the Beach Hotel in Seminyak
#18 Family Hotel in Seminyak
#22 Romantic Hotel in Seminyak
#26 Spa Hotel in Seminyak
#28 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Seminyak Beach Resort & Spa 5*
Official Description (provided by the hotel):
The Seminyak is stylish beachfront resort that represents a new era in Bali's evolving hospitality industry. The property is all about tropical sophistication with a choice of elegantly appointed guest rooms, suites and villas designed to accommodate the needs of today's savvy travelers. Set within a charming landscape that encompasses native greenery, lily ponds and traditional thatched pavilions.The Seminyak is a modern retreat with distinct Balinese touches that provides a welcome escape from the outside world. A signature brand of hospitality together with heartfelt service promises a truly unrivaled experience. ... more   less 
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Also Known As:
The Seminyak Beach Resort And Spa
The Seminyak Beach Hotel Seminyak
The Seminyak Beach Resort & Spa Bali

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