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“Great Service” 4 of 5 stars
Review of The Wolas Villas & Spa

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The Wolas Villas & Spa
5.0 of 5 Villa   |   Jl. Yudistira 18, Seminyak, Bali 80361 , Indonesia   |  
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Ranked #47 of 306 Specialty Lodging in Seminyak
Melbourne, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Service”
4 of 5 stars Reviewed September 24, 2012

Stayed here in April with another couple, picked up from airport and taken to hotel which is about a
25 minute ride in a air conditioned big van so plenty room for luggage the driver was great chatting along the way, it was our first visit to Bali and defiantly won't be the last,

Once we arrived we had problems checking in which were justified within 20 minutes and we were in our room. We stayed in the 1 bedroom villa the pool was huge the open space living and kitchen area is fantastic although the floors get very slippery when wet so use heaps of towels to avoid falling on your bum, the bedrooms are well spaced out we arrived to rose petals in the bath tub and flowers on our bed with a cake in the fridge which was so sweet of the staff,

Nothing was too big a problem for the staff everyone was there to help with directions making sure we left and had the hotels business cards on us incase we were lost, everyone always had a smile on their face the breakfast was okay but not too much of a viarity didn't really have dinner as we wanted to be out and about enjoying Bali. The hotels linen and towels were a little tired needs new ones the couches also were stained and not very inviting

But loved our stay thank you to the staff

Room Tip: Try stay clear of room 10 it's right across the restaurant and can get noisy
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Made S, Manager at The Wolas Villas & Spa, responded to this review, September 25, 2012
Dear Guest,

Warmest Greetings from The wolas Villa and Spa @Seminyak Bali

Thank you very much for taking your valuable time to post your comments on Trip Advisor regarding your recent trip to The Wolas Villa and Spa .

I’m happy to know that you have enjoyed our product and services. I will gladly share it with all the team. This will certainly motivated them to keep up the good work.
We have note some points from you and please rest assured that appropriate action has been taken by our Departments concerns, to handle and we will definitively continue to improve our service to make your next stay with us will be at a higher level of satisfaction.

We would like to thank you for giving us the opportunity of being of service to you during your recent visit to Bali and look forward to the opportunity of welcoming you back to The Wolas Villa and Spa,Seminyak in the near future.


With kind regards
I Made Suparta
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 19, 2012 via mobile

We stayed 5 nights. Very nice villas. Hard to fault. Staff are great service is great and the food is good also if not a little pricy but I think that's standard. Would stay again if same deal offered. Price is average for that quality of accommodation.
You can walk to some good restaurants nearby on jl Kunti etc and taxi everywhere else. Not particularly close to seminyaks bars etc but taxis are so cheap it's not really a problem.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Made S, Manager at The Wolas Villas & Spa, responded to this review, September 20, 2012
Dear Guest
Greetings from The Wolas Villa @ Spa

Thank you for taking the time to post the comment of your experience through tripadvisor.com!

We are delighted to hear that you had a memorable stay with us and enjoyed the facilities as well as products and services that we provided during your stay in our Villa.

On behalf of our team, I would like to thank you for considering The wolas villa and Spa and we do hope that we will have the opportunity to welcoming you back to our Villa.

With best regards
IMade Suparta
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Bar, New South Wales, Australia
1 review
5 of 5 stars Reviewed September 18, 2012

The wolas is remarkable for the care and attention shown to guests. Not just on a few occasions but consistently throughout the full two weeks of our stay. The villas are very quiet. They are off the main roads but are just a short walk to seminyak road that affords great boutique shopping. The restaurant provides well priced but beautifully presented and delicious food but it is the attitude of the staff that will bring us back next time. The villas are spacious with ten foot privacy walls enclosing a private pool, outdoor living room and kitchen and a very spacious bedroom and bathroom as advertised. The staff went out of their way to make us feel special during our stay here.

Room Tip: All the villas are of the same design so any villa will do
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 16, 2012 via mobile

My partner and I stayed at the Wolas for a week in their one room villa. The service from the moment we arrived was impeccable. They were on top of everything when it came to room service, information and fine details. Nothing was to much trouble and they made our stay enjoyable and relaxing. We highly reccomend the Wolas Villa and Spa @ Seminyak and would stay here again in the future.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Made S, Manager at The Wolas Villas & Spa, responded to this review, September 19, 2012
Dear Guest,

Warmest Greetings from The Wolas Villa and Spa Seminyak Bali

Thank you for the time taken to sharing your experience while staying at The Wolas Villa and Spa Seminyak Bali

It’s a pleasure to know that overall you are satisfied with our product and services, I’ll proudly share it to all of our team, and I’m sure it will motivate them all to keep up the great work.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to The Wolas Villa and Spa Seminyak Bali, and made your next holiday with us will be as amazing as the previous one.

Best personal regards,

I Made Suparta
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2012

This place is absolutely unreal, if you go here, you will never want to leave.

The villas are huge and perfect for a romantic getaway. The private pool is warm enough to enjoy a swim any time of day and the area around it is great for sunbaking. The open air living space is a great spot to get out of the sun for a bit or curl up at night with a nice Bintang :)

The service we received from the staff was impeccable from arrival to departure. They knew our names before we even stepped out of our taxi and were always on hand to help us out. We had breakfast in our villa every morning which was no trouble and it was immaculately cleaned daily.

It's a little bit off the main strip which we liked because it wasn't noisy or too crazy when you go outside. Taxis to the beach are about $2AUD so nothing to worry about! In any case, we preferred our pool over the beach... much nicer :)

Overall we LOVED this place, LOVED the staff and can't wait to go back!

A&A

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Made S, Manager at The Wolas Villas & Spa, responded to this review, September 14, 2012
Dear Guest

Greetings from The Wolas Villa and Spa @ Seminyak,

Thank you very much for your valuable feedback and for taking the time to post a comment of your experience with us on TripAdvisor.com
We are delighted to hear that you had a memorable stay with us and enjoyed the facilities as well as products and services that we provided during your stay in our Villa

As our commitment that guests' satisfactions is our utmost priority, we keep to improve and maintain our services and products to hit high level standard

I have shared your comments to the rest of my team at The Wolas villa and Spa,
and we look forward to the opportunity of welcoming you back to The Wolas Villa and Spa on your next visit to Bali.

With my best regards,
I Made Suparta
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2012

We stayed at The Wolas Villas for 4 nights and had enjoyed ourselves. The bedroom and bathroom area are spacious. The pool in the villa was great and we could even watch TV programme while relaxing in the pool.

The service was excellent. We had dine-in breakfast in the villa and the service staff prepared the breakfast on time as requested by us. The room was clean after the housekeeping.

However, we would like to feedback about the improvement that the Wolas could make:
A mosquito net for the bed – There were a lot of mosquitoes in the bedroom, and we got bites during the nights. We think the mosquito killer in the room and the mosquito fogging are not so effective to kill the mosquitoes.
Increase the frequency of the shuttle service - The current shuttle service is only available at 10am and 2pm

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Made S, Manager at The Wolas Villas & Spa, responded to this review, September 12, 2012
Dear Guest,
Thank you very much for taking your valuable time to post your comments on Trip Advisor regarding your recent visit to The Wolas Villa and Spa
We are delighted to note that you have enjoyed your repeat stay and that you were satisfied with the services rendered by my team of warm and friendly Balinese staff.
We have note your points in regard mosquito and please rest assured that appropriate action has been taken by our Departments concerns, to handle and we will definitively continue to improve our service to make your next stay with us will be at a higher level of satisfaction.
at The Wolas Villa And Spa , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Thank you for having stayed with us and we look forward to the opportunity of again welcoming you back to The Wolas Villa and Spa in the near future

Best personal regards
I Made Suparta
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2012

Stayed at Wolas Villa & Spa for 4 nights early September with my partner.

Price: the cheapest price we could find (booked about 6 weeks in advance) was on booking.com and we paid US$1,152 inc taxes for the room + breakfast.

Location: we knew the Wolas was a short taxi ride away from the main area of Seminyak so there was no surprises there. Make sure you always keep a copy of the Wolas address with you as not many drivers know where it is. If you don't mind crossing the busy road, it is only a short stroll to Prana Spa and Bali Deli. Unfortunately the flight path across Seminyak can be noisy at times but this would be the case no matter where you stay.

Transport: there is only a free Wolas shuttle to Kuta/Legian/Seminyak at 10am and 2pm each day (not hourly) so we used metered taxis all the time. Taxis are inexpensive, but keep in mind that regardless of the meter reading there is a minimum charge of between rp15,000 - 25,000 for a phone booking. Bluebird has the highest minimum charge, but very reliable.

Rooms: exactly as pictured on the website. Stunning. Very clean and the grounds in general are well maintained. Great to have 2 tvs, and lots of channels. Wifi is free and available with a good connection speed however it does drop out every now and then. Bathroom is huge, and there is both an indoor and outdoor shower (great water pressure). There is a separate hand-held attachment in the bath but unfortunately in our room (#17) it did not work. Pool lovely, and similar temperature to hotel pools. We didn't use the kitchen, only the fridge to store drinks & snacks.

Spa: we didn't use the spa here but the prices look very reasonable, particularly when you get 30% off all treatments as a guest. Check out the 9am - 1pm happy hour spa specials - great value.

Food: we ordered room service twice. Once for lunch (club sandwich & pizza) which was adequate but not amazing and once for dessert (coconut crepes) which was delicious!!! A toblerone from the minibar will set you back $3 so avoid it and go stock up on snacks at the supermarket instead. Breakfast is great with 3 main options -American, Continental or Indonesian. Each type has around 5 items in it so you will be extremely full! Oatmeal is highly recommended.

Mozzies: I'm not sure if this is a widespread issue in Seminyak or just at the Wolas, but there are lots of mozzies around. We stayed in the areas of Nusa Dua and Nusa Lembongan before arriving here and didn't have any problems with mozzies there. Management do everything they can to reduce mozzies with spraying twice a week, coils in the outdoor lounge room/kitchen, baygon spray etc, but there are still quite a lot hanging around so definitely bring aero guard with you (we didn't find deet was necessary). We were extremely careful with keeping the bedroom door closed but we killed at least 10 mozzies inside the room before going to bed each night (how on earth they get in I have no idea!).

Staff: were very helpful in general and especially with making reservations for us or calling a taxi. You need to make dinner reservations for all the popular places (Ultimo, Potato Head, Ku De Ta etc) - I'd recommend emailing Wolas before you arrive requesting them to make bookings for you or if you're a little less organised like us then they can make them for you throughout your stay. Taxis arrive quickly and there is very little wait time. 

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Wolas Villas & Spa

Address: Jl. Yudistira 18, Seminyak, Bali 80361 , Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #47 of 306 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Wolas Villas & Spa 5*
Number of rooms: 18
Official Description (provided by the hotel):
A Haven of Timeless EquanimityOffering superb ambience and peacefulness, The Wolas Villas & Spa stands amidst the dazzling Seminyak tourist resort, premier shopping destinations and entertainment venues. Designed in minimalist modern and private luxury resort, it reflects the style and elegance of Balinese culture. This emanates from the glamorous entrance gate inspired by ancient temple and Balinese miniscule garden marked with frangipani and other verdant shrubs. Here is the haven of equanimity in Bali. Hence, look no further.Simply for your convenience, the villas have been equipped with supporting facilities like fine restaurant, spa and spacious parking lot.Besides, our villas are indeed perched at a strategic location. It is only 15-minute drive from the airport and less than 30-minute drive to destinations like Denpasar City, Golf Course and Sanur tourist resort. Even, the legendary paradise of sand at Kuta Beach is only 10-minute drive.The frenzy of Seminyak means nothing to us. As soon as walking into The Wolas Villas & Spa, it has been conjured up into tranquility without doubt. Our villa compounds are appropriate with travelers enjoying vacation in couple or with family. In harmony with these needs, we have provided you with 16 one-bedroom villas and 2 two-bedroom villas. Each villa is designed in stylish interior and equipped with first-rate quality furnishings. Meanwhile, its standard feature embraces a private swimming pool, kitchen, dining area and living area. Other facilities equipping them consist of 42-inch plasma TV, cable TV channel, in-house entertainment, and WIFI Internet access.Indeed, we offer you a true hospitality since you first make a reservation until you say goodbye. So, enjoy our Balinese affability in daily interaction, spacious walkway with rich greenery environment to villa, and genuinely homey living. In short, it is entirely dedicated for shrewd travelers wishing to immerse themselves in a splendid resort experience. ... more   less 
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Also Known As:
The Wolas Villas And Spa
The Wolas Villas Hotel Seminyak
The Wolas Villas & Spa Bali/Seminyak

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