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“Perfect Romantic Getaway” 4 of 5 stars
Review of Aria Exclusive Villas and Spa

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Aria Exclusive Villas and Spa
3.5 of 5 Villa   |   Jl. Cendrawasih Petitenget | Seminyak - Kuta, Seminyak, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #54 of 293 Specialty lodging in Seminyak
Darwin, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Perfect Romantic Getaway”
4 of 5 stars Reviewed January 27, 2014

My partner and I really enjoyed our five nights at Aria. The villas are beautifully designed, spacious and secluded for a perfect couple's escape. Aria have lovely staff, an excellent breakfast each morning and offers a free shuttle bus into Seminyak each day. The location is perfect, only a stone's throw from the beach - Potato Head, Ku De Ta etc.

The only issue we had was beyond the management's control. We were located in one of the rear villas, which was located right next to a large construction zone. If we were the sleeping in type, it would have been a difficult task with loud noises commencing from ~8am onwards…

Room Tip: Request a room near the front, away from the construction zone if you're traveling soon.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
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English first
Perth, Western Australia, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 4, 2014

We booked this villa after reading plenty of good reviews. However, after arriving I don't understand why the good reviews... maybe I just had a bad room, or everything just decided to stop working when we arrived..

I haven't even checked out of this place before I decided to post this review. Its so bad I can't wait to check out!

Before I list the big problems, here's the good things about the villa:

1. Nice design and good privacy
2. Staff were excellent, always ready to help and very friendly
3. Pool and room are cleaned well with mozzies coil & spray in the afternoon
4. Private pool is spacious
5. Breakfast is delicious
6. Bathtub is huge (but filling up takes ages)
7. Complimentary drinks, mocktail and fruits on arrival

Now, here's all the problems we found in the villa:

1. Lighting is extremely POOR! In the room, you can't even read a book without a torch. One of our bulb is also out..
2. Microwave didn't heat up when we arrived
3. Ceiling fan in the kitchen didn't work
4. Stove button broken
5. Fridge was set to warm and when we returned we found our baby food is now off!
6. Bathtub was draining even though we closed the drain (I had to stick a towel to prevent it)
7. Building construction next door, noise was acceptable but they can see our pool from up there. When that building is completed, the villas will lose its privacy eventually..

And the biggest disappointment to us..

8. The water heater is broken, so the hot water only comes out for 5-10 minutes. While trying to fill up our bathtub (which takes AGES to fill up), the hot water can only fill up up to our ankle before water gets cold again. I can't even soak my whole body in the tub. What a disappointment as the bathtub is one of the point of interest to this place.. PLUS we can only shower in warm water for 5-10 mins max due to this

Overall, I'm not blaming the staff. They were excellent and they try to solve our problem very swiftly. But the management is so poor we shouldn't have to tell them what is broken. I got tired calling room service every now and then to tell them what needs to be fixed, they should pay me for doing the favour for them!

The villa has potential, but its lack of maintenance overshadowed it and made our stay frustrating in many ways. We tried to enjoy our stay as much as we can by ignoring these problems.. but we just can't wait to check out and move to our next accommodation (where, fingers crossed, it will be better)

While during our stay so far they managed to solve most of our problems here.. we still feel that this review is valid and that they should have not given us this much headache to begin with....

Room Tip: Check your room before settling in so you have chance to go to other villa if the one you were appoi...
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  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcel P, Manager at Aria Exclusive Villas and Spa, responded to this review, April 22, 2014
Dear Mrs. Johanes,
Thank you for staying with us and appreciate your comment but allow me to clarify the comment that you have wrote:
1. Our Villa is designed for a romantic place (less light) but we also has a reading small light to be requested.
2, Ceiling fan, So sorry it was last minute problem, there was a couple has been using for a week before you, it might be broken after using for long
3. Fridge, all our Pridge are well working but again we are very sorry if it was set warm
4. Building construction, this project is planned to be open on April 25, 2014 but however we have done something on the villa by building wooden fence right above the wall and has designed not to be seen or We are still on privacy villa .
Mrs. Johanes your comments are highly appreciated and respected, we are expecting you to comeback and see the changes.

Thank you

Budiarta
Resort manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 24, 2013

Having your own private pool was fantastic. It was great being able to wake up and jump straight into the pool! The location is not great though, it's a little bit far from the action, but it's not too bad a walk from the back gates.

Great service, but staff weren't very knowledgeable about things to see and do in the area. Breakfast was average too.

However, I would come back as i don't mind the seclusion and was a welcome break after the hassle and bustle of town.

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed November 20, 2013 via mobile

We thoroughly enjoyed our stay here, the villa was well appointed, clean and well serviced. The staff were lovely and ready to help with anything we needed. Breakfast was adequate and menu for all meals good.
Good if you like walking, about 15 mins from beach and town. Nice quiet location.


Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

Booked the Romeo and Juliet package to supprise my wife for our 17th wedding anniversary. The service we received and the quality of the food was fantastic, the way the room was set out was spacious and well appointed. Being able to get up in the morning walk out and dive straight into your own private pool is a wonderful way to start your day. The Breakfast was awesome when I got home I tried to replicate the omelette they make but will have to wait till we return to Aria next year to enjoy the awesome flavours.
The Romantic dinner and how they set it up in our room was just sensational, thoroughly recommend this experience for a romantic getaway or Honeymoon.
The Massage treatment was wonderful, and the effort they put in was great.
This was a wonderful relaxing place to stay where left to relax and enjoy your holiday, if you needed anything it was simply a matter of asking and it was there with a wonderful smile.
Special mention to Julia and Sunia for making our stay that little more special with their great service and smile.
Will defiantly be returning for a longer stay for our anniversary next year.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 4, 2013 via mobile

Aria Exclusive Villas is a semi-secluded modern retreat close to the action of Seminyak. A short walk down the rear lane way gets you to Jn Petitenget cafes, restaurants and shops. But everything is quiet in the villas. A single villa has a large bedroom with roomy semi-enclosed bathroom, an outdoor eating area and pool. The staff are wonderful, friendly and efficient. (A block out curtain appeared on the bathroom door within 20 minutes of request). Mosquito prevention is taken seriously: outdoor spraying and room preparation took place every evening. The shuttle service was excellent and the drivers extremely helpful. Room service was quick and food was tasty. Breakfasts were somewhat basic and cocktails disappointing. Some attention needed to pool, outdoor furniture and decking. Overall, an enjoyable and restful stay.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2013 via mobile

My partner and I stayed in Villa 16 in September. The Villa was absolutely stunning. The bedroom looked onto the pool and the room was very clean. Mossies weren't a problem because coils are lite and the room was sprayed. Breakfast was yummy and we were greeted with complimentary drinks and cold face towels. The staff were lovely and we hope to stay there again one day.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Aria Exclusive Villas and Spa

Address: Jl. Cendrawasih Petitenget | Seminyak - Kuta, Seminyak, Bali 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #54 of 293 Specialty lodging in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Aria Exclusive Villas and Spa 3.5*
Official Description (provided by the hotel):
Aria Exclusive is a new set of Exclusive villas designed for the discerning travelers.Make a choice, as each of our villas is differently set up to better cater for your individual needs and priorities. Choose from luxury bathroom experience, luxurious swimming Pool, or spacious living and dining area. These are the combinations provided in our modern villas style to satisfy all the needs of astute travelers. The property are 19 unit of villa in charming luxury place in Seminyak- Kuta – Bali. ... more   less 
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Also Known As:
Aria Luxury Villas Hotel Seminyak
Aria Luxury Villas And Spa
Aria Exclusive Villas And Spa Bali/Seminyak

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