We stayed at the Amala for 7 nights. The positives include friendly staff, location great for shopping (but not very close to the beach), spacious rooms (we stayed in the pool villa). The bed was very comfortable, although the sheets had some small holes in them The negatives were somewhat minor, but added up to a generally poor impression. Prior to booking i emailed the hotel to determine if my Fiance's food allergies could be catered for. I was assured they could be, however for the entire time we stayed there we had to double check at every meal that the staff understood what ingredients could not be used. this was for breakfast and dinners.
The toilet light goes on automatically in the evening, as does an outside light opposite the bedroom window. these lights cannot be turned off, and stay on until 5am, very very annoying.
On arrival the complimentary jar of cookies was full of tiny ants and we never received our complimentary daily fruit. Every day we used the inhouse laundry service, after the first day we never received a replacement laundry bag or laundry list, so ended up using shopping bags. Every evening we had to call front desk to ask where our laundry was (the latest we waited was 8.30pm).
Probably my biggest gripe was the last day. we had a midnight flight, so booked and paid for that same night, even though we were checking out at 9.30pm. As we had paid for that night we should have had the room made up as per usual, however housekeeping never came which meant we had to use wet towels from that morning, I felt this was a cheap cost cutting exercise on behalf of the hotel management.
I had a 2 hour massage at the spa, which was cut short by 15 minutes, not the best massage in the world and expensive as all resort spa's are. Head into town for one at one third the price (but be warned, Chill, which is the closest, do only fully clothed massages in a communal room..kind of bizarre)
Would I stay at The Amala again? Probably not, If I ever go to Bali again I would choose to stay in Ubud, particularly as black sand beaches do nothing for me, but of course thats not the hotels fault!
On more thing, I am convinced our villa was haunted. A number of very loud and unexplainable noises were heard by both my fiance and I, one night i heard noises in the lounge area and we woke up to find out villa door unlocked and wide open, and our last morning there was an unexplained sticky substance sprayed all over the dining table.
- Also Known As:
- The Amala Hotel
- The Amala Hotel Seminyak
- The Amala Bali/Seminyak
- Official Description (provided by the hotel):
- In the ancient Sanskrit language Amala means pure and unspoiled.The word has endured over the centuries and today graces the very latest luxurious wellness spa retreat on the magical island of Bali.The small and discreet Amala offers its guests an oasis of tranquility, a world away from the stresses and pains of daily life.The Amala is an exquisitely designed collection of 12 modern luxurious villas, including the magnificent Amala Residence.At the heart - and soul - of the resort's lush and peaceful grounds stands a modern holistic spa with one of the widest and most creative ranges of treatments in Bali.The Amala is indeed pure and unspoiled, making it the perfect place to unwind, for your body and mind to rejuvenate in blissful luxury ... more less
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