Stayed here for part of our honeymoon. The room was beautiful,the pool was refreshing and the food was good.

Service lacked from the supposed butler. We asked if he could arrange a taxi for us at 1730 for dinner. When the time came, no taxi. We had to wait for the young lady at the front desk to clean up his mess. Another time, I inquired about arranging a spa treatment and was told that he would ring us back in 5 minutes. 2 hours later, I had to call back and get the front desk to take care of it again.

However, the service at the Spa was great! The girls know how to work wonders! My wife says that the massage was the best she ever had and I agree 100%!

After our stay in Ubud, this hotel didn't do much for us.

The first night was terrible! The pool was filthy, the crapper in the toilet look wron, and the mosquitoes! OMG! No repellent will save you! We got to this hotel at 3pm. Checked in. Asked them to change the toilet seats and clean the pool and clean the bath tubs which had something in it that I couldn't identify. We were entitled to a spa treatment and were only given one open slot in the 4 days we were there. 5am, first night. I got fed up! Was chewed up by mosquitos. Really badly! Went to the reception, no one was there. Finally at 6ish someone came. I complained and they said the manager would come by at 9 to see me.

From there on... the hotel redeemed itself! The manager (forgot his name) was out of this world! Was awesome service. He fixed everything. Gave us the option of staying in two rooms (a day room and a night room) he got the pool cleaned, put up mosquito nets, cleaned up the place and most of all... made us feel like we were the only reason he was alive! He was just awesome. But if you're on your honeymoon... i'd give Seminyak a skip. Spend the day there but stay at Ubud... its just more romantic. Seminyak is like anyother city.

The villa was quite large, 3 rooms, open kitchen and living room. Large dirty pool and awesome compound for kids to play in if you're going with the whole family or with a bunch of friends. The place is very private so you can let loose once inside you're villa ;)

We stayed in the spa villa at the Amala.. the experience was absolutely amazing!! we were blown away by our "little estate"- which included a jacuzzi pool outside, an outdoor bathtub(!), an outdoor shower, sunbathing chairs, and inside our room-- a lovely four-poster bed with curtains, a sofa, and the other necessities.. we were able to have breakfast delivered to our room and enjoy the delicious breakfast in our own yard while still in our pjs^^ .. the staff were all very friendly.. they were always quick and efficient in responding to our needs-- making reservations at outside restaurants/spa, arranging transportation to get places with car rental or taxi, and even with just planning a days event in general.. the location of the villa is also very convenient, with a supermarket (bali deli) right across the street and many restaurants and shops just down the street or not too far away.. the beach is also within walkin distance.. Potato head beach club is also a must-go (taxi ride from Amala is around 20k-25k Rp).. we will definitely stay at The Amala again!!

We spent two nights at The Amala in their studio rooms, which is a neat little space with a small open outdoor bath. The service is quick and efficient. The staff are very attentive and efficient. I highly recommend the Javanese massage at the Spa. The masseuse has magic in her hands! It is located at a convenient spot and very close to the popular Bali Deli.