I returned to Bali after a 9 year break and it was recommended that I stay at the W as I was travelling solo. The unbelievable traffic made the drive from the airport to the hotel nearly 2 hours. Fortunately I was warmly greeted by the staff. The check in was fast however my room wasn't ready even though it was 4pm. The staff graciously offered me a complimentary afternoon tea whilst I waited. The ocean facing room was gorgeous and spacious. I was on the 5th level. The toiletries were abundant and always replaced. Free bottled water was most appreciated. The food at the Fire and Starfish Bloo was fine and the selection of cuisines was enjoyed by all the guests. All the staff smiled and were so helpful. The only negative was the loud disco music from the Woo Bar that continued until 10pm. If you are a light sleeper choose a different room as the sound of the waves can also keep you awake.