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“Gorgeous Property - truly a treat!” 5 of 5 stars
Review of W Retreat & Spa Bali - Seminyak

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W Retreat & Spa Bali - Seminyak
5.0 of 5 Hotel   |   Jl. Petitenget, Seminyak, Kerobokan, Seminyak, Bali 80361, Indonesia   |  
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Ranked #21 of 115 Hotels in Seminyak
Certificate of Excellence 2014
Chicago Ridge, Illinois
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Gorgeous Property - truly a treat!”
5 of 5 stars Reviewed December 27, 2013

This property is absolutely gorgeous and the service is unmatchable so you will not be disappointed. It is definitely worth the splurge and you will NOT regret it. The property is off set the main street so is right on a private beach which has black sand and beautiful sunsets (even if it rains during the day). There is tons of security and staff on hand and absolutely everyone is smiling at you and genuinely willing to do anything to make your stay more enjoyable. The pool area is gorgeous and great for relaxing - they have tons of options to relax including huge pillows that are like bean bags, lounge chairs and day beds that are great. You can also get drinks served directly to the pool so you can swim and enjoy a cocktail. There are several restaurant options so you can sit outside and enjoy a snack or a full dinner. The food was all delicious and the service is again impeccable.

The breakfast buffet is something that deserves a call out of its own. It is a gourmet buffet and you will leave just being truly wowed. You can still get items made to order (plenty of egg dishes - the egg benedict with salmon was to die for) and the other options are endless. They have sweet and savory with a fondue fountain and a honeycomb (the actual honeycomb) for fresh honey each morning. Of course, everything is extremely friendly and helpful during the entire dining experience.

The rooms itself are also spectacular - we were in a standard garden room and even that was equivalent of the presidential suite at other hotels. There were his and her sinks, a retractable skylight over the shower, a tub, and the bed was separated from the vanity. There was tons of space and the bed was extremely comfortable.

There is also a very nice gym and spa which are great for rainy days. The property will also arrange any type of transportation, dinner reservations that you need - the concierge was amazing and set up dinner for us every night even getting us reservations at Naughty Nuries which is very difficult to get in and you can only get reservations on special request.

Also, this property is in a wonderful area (if you can manage to ever get yourself to leave the hotel…). There are tons of really nice and delicious restaurants about a 7 min cab ride away including tons of adorable boutiques for shopping. It is in a very upscale and nice area.

I cannot speak more highly about this property and staff and you must stay here if you are making the trip to Bali. I truly hope I can return in the near future!!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 31, 2013
Hello Amanda Z,

Thank you for sharing such constructive feedback. I am happy to hear that you enjoyed your W experience from our rooms to restaurants and away Spa.

We look forward to welcoming you back for your next wow experience.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,906 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (572)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
A TripAdvisor Member
5 of 5 stars Reviewed December 26, 2013

Amazing private pool villa. Loved the day bed - essential for afternoon snoozing. Great amenities and brilliant service. Although expensive, it was perfect for a romantic trip away. The restaurants were good, but more value for money and good food can be found very close by.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 31, 2013
Hello Anggota,

Thank you for sharing your feedback. I am happy to hear that you had a fantastic romantic trip to W Bali. It does sound like you found the time to enjoy the colourful playground of Seminyak.

We do look forward to welcoming you back soon for your next wow experience!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2013

From the moment you drive through the long bamboo arched driveway you know you are somewhere special.

The foyer is amazing and the Staff are very attentive to you and your needs, from check in to the whole time you are staying there.

The food at Fire restaurant is amazing, however I was a little let down by their breakfast, being in Bali I was expecting a feast!! The buffet breakfast was quite small and they did take a little while to serve tea and coffee.

The Woo bar was amazing, playing great music and the drinks were great! A little pricy, however it was to be expected as it is a W resort.

The rooms were clean and I loved the Bose sound system!!! The view was amazing too, overlooking the pool and beach.

It was a great resort and a good getaway for couples!

Room Tip: Get the ocean View deluxe, you can hear the waves crashing at night.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, January 6, 2014
Hello Jojo0182,

Thank you for sharing your constructive feedback. I am delighted to hear that you had a fantastic stay at W Bali and found the time to enjoy our restaurants and venues. I will pass your kind comments back to our talent, they will be delighted to hear that they asissted in making your stay a memorable one!

We look forward to welcoming you back soon for a little more Wow factor!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 26, 2013

The W hotels, in my opinion, are always top notch. This one is no different. This hotel, and Seminyak in general, is very convenient to the newly updated airport. The entrance to the hotel is winding but pleases the senses as you experience sights, smells and sounds that instantly relax. The circular drive lets you off in an open lobby where you can get an overview of the property.

The check-in experience is very professional and the staff tries to learn your name and use it thoughout your stay. The rooms are very nice and roomy, with Bliss branded amenities. You are also welcomed by a Bose sound system playing a very funky compilation available for purchase in their onsite store.

The pool is nice, although I did not spend much time there as I was visiting during the rainy season. The beach, when nice, is wide open and nice to walk along, but the water is not safe for swimming. Riptides are ever present and there are multiple signs warning against swimming.

The breakfast buffet was ample and there was something for everyone. The same restaurant transforms for sit-down dinner at night and i found the food slightly disappointing as it was heavy and not extremely flavorful.

The location of the hotel is also beneficial to shopping and to nightlife. The local shopping district, Oberoi, is within a 15 minute walk and there are two nightclubs that are the hottest on the island nearby. One is called Potato Head and the other is called Ku De Ta. Both are available for day club use where you can rent seats on the beach edge.

I hear that snorkeling is better on the other side of the island but I am not familiar with hotels over there, so I think I would be in favor of staying here again on my next trip to Bali.

Room Tip: A room on the second floor allows for a sunroof with retractable awning for your shower. It is not...
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 31, 2013
Hello Chris H,

Thank you for sharing your feedback, it is helpful to gain such a constructive view point. I am delighted to hear that you had a fantastic stay at W Bali. It sound like you found the time to enjoy the colourful playground of W Seminyak and make full use of all that is on offer.

We look forward to welcoming you back for your next wow experience!


All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed December 26, 2013

our first time in bali and our W insider made it super memorable. Rika (cha cha cha) has been most helpful with our qns, she's warm friendly and super approachable. Her recommendations for food and places to check out were superb!

Most importantly she went the extra mile to help us prepare the decorations for my wedding proposal which was a success! Thanks and kudos to W!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 30, 2013
Hello edwinjan,

Thank you for sharing your feedback. I am delighted to hear that you experienced our Whatever/whenever service culture first hand. I will pass your thanks onto Rika, she will be delighted that she assisted in making your experience a memorable on.

We look forward to welcoming you back to W Bali soon.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
68 reviews 68 reviews
38 hotel reviews
Reviews in 47 cities Reviews in 47 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 25, 2013

We stayed for three nights in December and were most impressed. Its a fairly expensive hotel but wow is cool. We paid extra for a room facing the sea and it was outstanding. The room was spacious and full of modern technology. We looked down the beach towards Legian and Kuta, and the view was excellent. There are restaurants outside of the hotel to dine at and shopping is not far away. Although the hotel food was very good.. Cabs are very inexpensive so you can get to many different locations quite cheaply . Oh I should mention that Breakfast was US$30 each which I thought was expensive.

Room Tip: Pay the extra for a sea view, you won't be sorry !
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 30, 2013
Hello Ozziecharlie,

Thank you for sharing your feedback. I am happy to hear that you had a fantastic stay at W Bali. It does sound like you found the time to enjoy the colourful playground of W Bali.

We look forward to welcoming you back soon.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 24, 2013

I was stay in here with my partner, and I really enjoyed my stay in this Hotel...
Not just good Hotel and Good room, The food also really good.
I love the rain shower plus the bath tub.
for the money you spend in here, worth it enough.
Would be come back if I have chance to visit Bali.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraigSeaward1, General Manager at W Retreat & Spa Bali - Seminyak, responded to this review, December 26, 2013
Hello tan-daniel10,
Thank you for sharing your feedback on your recent stay with us. I am happy to hear that you that you enjoyed your W Bali experience and found time to enjoy the culinary.

We look forward to welcoming you back to W Bali soon.


All the best,
Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Retreat & Spa Bali - Seminyak

Address: Jl. Petitenget, Seminyak, Kerobokan, Seminyak, Bali 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Seminyak
#9 On the Beach Hotel in Seminyak
#10 Family Hotel in Seminyak
#11 Romantic Hotel in Seminyak
#20 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Retreat & Spa Bali - Seminyak 5*
Number of rooms: 237
Official Description (provided by the hotel):
Escape hectic philosophies, and why not plunge into vibrant glitz amidst natural splendors? We're a new found playground along the shores of Seminyak, where trendsetting chic restaurants, clubs, fashions and eclectic galleries await discovery. ... more   less 
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Also Known As:
w Retreat & Spa Bali - Seminyak Hotel Seminyak
w Retreat And Spa Bali - Seminyak

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