Friendliest of staff, comfortable beds, huge towels, fantastic breakfast in a hip cafe spot, lovely pool, and terrific location with shops so handy. We found it was very quiet in the room, yet a buzzing, lively atmosphere in their cafe. My 15 yr old daughter loved it, so did I.

Stayed for 9 nites in deluxe room , rooms are spotless with great bed linen and large white towels, all rooms had a balcony overlooking pool.breakfast was fresh and plentiful with different choices each day , and the Danish pastries baked in-house were delicious.staff were attentive and helpful, really enjoyed our first stay here , have booked a two bedroom suite for next stay, the pool area for the suites has sun most of the day ,where the deluxe room pool is mostly shaded.also checked out the villas, they are really nice , and very private, highly recommend this hotel, it's very close to supermarket and plenty of restaurants in the vicinity. The hotel provides a shuttle for the short trip to the beach where there is a private area with loungers provided for Haven guests.

I have just come back from 4 days at the hotel with a mate and our sons. We booked it as we wanted a hotel in Seminyak and we all agreed it is a great hotel. Location was spot on in that there is a Cirkle K mini-mart across the road, good massage places, shops and bars nearby. Check-in went smoothly and our bags delivered with the rooms functions and operations clearly explained by the staff member.
Both of the breakfast buffets were good with a good selection of food. The pools were large and well catered for with lounges which surprisingly were easy to get.
We found the service excellent, with any requests acted on promptly with a friendly smile. We were also lucky enough to have a look in one of the 2 bedroom villas they have on site - these are outstanding and priced quite reasonably.at $US458 per night.
We want to make this week-end an annual boys trip to Bali and all agreed we would go back to The Haven.

We stayed 5 nights in a suite just recently. While it was modern and clean it wasn't exactly what we were looking for.
I think the thing that bugged me the most was the lengthy check in, which took over 30 mins. This was on top of an already long, delayed flight with small children. We're not sure why it took so long but there was no offer of drinks or seating while we were waiting. This was not a good start.
Our suite was the closest to the childrens pool which was great to keep an eye on the kids but it was not good for when they carted the breakfast trolley's over the pool bridge, laughed and talked loudly and generally made a noise very early in the morning. It woke all of us up everyday.
When I originally rang to make the booking I was told that the hotel/suites were 450m to the beach, well that is true if you're a bird. They do however offer a 2 hourly tuk tuk service (but it's not always on time). The beach where the loungers are set up is quite nice, a bit quieter than some other places but also a little remote.
The food, drink and service can't be faulted. The kids menus were great and the house keeping guys very quick and efficient and very friendly.
I certainly would recommend this place to people who didn't want to be near a beach but if you do, look elsewhere.