My booking with The Haven was one of those rare lucky coincidences where everything just worked out to my full satisfaction and at a reasonable rate. I had a unit in the suite area which consists of a bedroom and bath, a living room with a pantry and a spacious balcony with a day bed. The interior as well as the garden area are modern and stylish, the offering complete. The place is 3 years old and - from what I could see - in great demand in spite of the slow period around this time of the year. In spite of that, the property shows little wear and tear and it is well maintained. The staff was friendly and helpful. Apart from perhaps the coffee on tap, the breakfast buffet offering should not disappoint even more demanding palates. Also the hotel's location is a plus as one side borders the busy main shopping street of Seminyak and the other one leads out to a side street through which one can access the beach and the bar strip around the Cocoon within a couple of minutes.

As I travel to Bali regularly , I choose to stay at the The Haven Hotel, Seminyak . It is like my home away from home for the last 3 years . As my main focus in bali is on business, I need a hotel that can deliver on the basics such as good airconditioning, a clean room, strong wifi, laundry being dropped in time and an onsite restaurant that serves good food. I can find all this in the Haven.

I find the hotel to be excellent value for money, and the location extremely handy to everything. But the main reason I keep returning is because of the friendly and professional nature of the Haven's staff.

The Haven staff have a "can do" attitude that it always backed up with a smile. Thankyou the Haven team - I will return !

We had our first trip to Bali in October this year. We stayed at The Haven for 4 nights out of 10. We stayed in a Villa and were very impressed with all that it had to offer. Found all service very friendly and breakfast each day was beautiful - I think arriving early was the key!! Our room was serviced twice a day and had all room service requests promptly answered. Great location and we took advantage of the beach shuttle. We would definitely stay here again (can't wait to get back in fact!!!).

My partner and I stayed here for 9 nights during our stay at Seminyak. When we initially arrived for check in, we were informed that we had to have a twin bed room the first night as they do not have the kind bed room as we originally booked. The employee said sorry but can you stay in a twin bed room and I said.. well if we have too? We did book a kind bed room, and he said that for the first night we will stay there but then move to our kind bed room the next day. There was so compensation offered at all, and then the employee went on to say we will offer you free Wifi as in to say we received it as we were burdened by the room but i mentioned to him that was part of the booking. Him doing this annoyed me,

The next day we had to 'check out' then 'check back in' to our king bed room, This was a pain as we had to pack everything up and they had to look after out luggage then wait until check in time.

What i do not understand is why did they take a booking if they did not have the room available?

The buffet breakfast was not bad, and the pool was nice and the pool workers were very nice. Most staff are very nice and the cleaners are lovely and always greeting us when we would walk out of my room.

I would say overall this was an alright place for the price but i do not think i would stay here again