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“First timers and we loved it.....” 4 of 5 stars
Review of The Haven Seminyak Hotel & Suites

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The Haven Seminyak Hotel & Suites
4.0 of 5 Hotel   |   Jl. Raya Seminyak 500 | Jl. Arjuna Gg. Raja, Seminyak, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #73 of 104 Hotels in Seminyak
Bendigo, Australia
1 review
“First timers and we loved it.....”
4 of 5 stars Reviewed December 1, 2012

We had our first trip to Bali in October this year. We stayed at The Haven for 4 nights out of 10. We stayed in a Villa and were very impressed with all that it had to offer. Found all service very friendly and breakfast each day was beautiful - I think arriving early was the key!! Our room was serviced twice a day and had all room service requests promptly answered. Great location and we took advantage of the beach shuttle. We would definitely stay here again (can't wait to get back in fact!!!).

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Seminyak Hotel & Suites, responded to this review, December 3, 2012
Dear Larissa505,

Greetings from The Haven Seminyak!

I am pleased to read that you have enjoyed your stay at The Haven Seminyak and our facilities as our guest satisfaction is our top priority.
I hope we will have the pleasure of welcoming you again soon

Warmest Regards from Bali

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2012

My partner and I stayed here for 9 nights during our stay at Seminyak. When we initially arrived for check in, we were informed that we had to have a twin bed room the first night as they do not have the kind bed room as we originally booked. The employee said sorry but can you stay in a twin bed room and I said.. well if we have too? We did book a kind bed room, and he said that for the first night we will stay there but then move to our kind bed room the next day. There was so compensation offered at all, and then the employee went on to say we will offer you free Wifi as in to say we received it as we were burdened by the room but i mentioned to him that was part of the booking. Him doing this annoyed me,

The next day we had to 'check out' then 'check back in' to our king bed room, This was a pain as we had to pack everything up and they had to look after out luggage then wait until check in time.

What i do not understand is why did they take a booking if they did not have the room available?

The buffet breakfast was not bad, and the pool was nice and the pool workers were very nice. Most staff are very nice and the cleaners are lovely and always greeting us when we would walk out of my room.

I would say overall this was an alright place for the price but i do not think i would stay here again

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheHavenManagement, Public Relations Manager at The Haven Seminyak Hotel & Suites, responded to this review, December 3, 2012
Dear Melissa124,

Greetings from The Haven Seminyak!

Thank you for staying with us. We hope you understand that we do not guarantee any bed type upon booking, however we do our best to accommodate our guest with their request. I am pleased to read that you have enjoyed our services and facilities as our guest satisfaction is our top priority. I hope we will have the pleasure of welcoming you again soon

Warmest Regards from Bali

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2012

I thought I would post this as when I was home I was checking these daily. We checked in yesterday and were upgraded to suites from the hotel (as a lot of people seem to be). The staff are fabulous and very attentive and polite. After checking in we had dinner at Sabeen and the food was second to none - wonderful satay and nasi goreng. Few Bintangs watching the craziness go by outside.

Had a swim and then hit the sack. It surprises me to read previous reviews about mozzies everywhere and anything negative. We have seen 1 mozzie since arriving and although there have been a few flies, it is just like Melbourne (we r from Gold Coast).

I think some people will whinge about anything but u need to remember we r in a different country and the people are different as is their lifestyle. Those who have previously complained about dirty streets and noise from road, get over it - it is all part of "the experience".

Well done "the haven" keep up the good work.

Any TA people, feel free to message me if u have any queries. I have posted this in the forum as well.

Dan

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
68 reviews 68 reviews
53 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed November 30, 2012

One of those trip planning when you have no choice but to stay in hotels which are part of the deals you get in tour packages, we had intuition that our stay would not be good and it came true when we checked in. Rooms were not ready, the check in process was dead slow!
Hotel is located on main road where heavy traffic passes 24 hours..! Not good for a sound sleep.

Food is just way too expensive for the quality and quantity they have to offer!

Overall service, food, accommodation is just not worth the money you have to pay for.

It was simply bad choice for me!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surabaya, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 29, 2012

We booked standard rooms but instead got free upgrade to suites... we cancelled our arrangements for the day and enjoyed our suites. The staff was very friendly and helpful. Our suites were excellent. But the entire complex was quite large so it was a bit exhausting especially for my mom to walk from the suites to the front of the hotel. But there' a small problem with the check in time..unlike other hotels, the haven's check in time is 3pm which was pretty late for us...
But overall it was a great experience for us...

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2012

While most of the staff were very friendly, the hotel and services did not rise to the four star level they advertise. The restaurant and bar are open air and Mosquitos and flys are a big problem. Breakfast is prepared in open air and most of the food was covered with flys. The rooms are very stark, not the warm environment I was hoping for. Large construction project going on adjacent to the hotel which was very noisy. Noise from the pool can be heard in every room (generally starting at 7:00 am). Hotel is is a great location and the live music in the bar every night was very good.

  • Stayed November 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 26, 2012

i stayed in the haven recently and i was quite happy with it. The room was clean and spacious with a comfortable bed. i stayed in room 1003, which is quite close to the front of the hotel and the restaurant which has loud music. however the music stopped by 10pm every night, so it did not disturb my sleep. the rooms at the back of the hotel are nicer and quieter.
the breakfast was great and the staff very polite.
there are 3 pools, with pleasant shady areas.
overall i was satisfied and would probably stay again.

Room Tip: Rooms at the back of the hotel are nicer and quieter.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Haven Seminyak Hotel & Suites

Address: Jl. Raya Seminyak 500 | Jl. Arjuna Gg. Raja, Seminyak, Bali 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#14 Business Hotel in Seminyak
#22 On the Beach Hotel in Seminyak
#45 Romantic Hotel in Seminyak
#49 Luxury Hotel in Seminyak
#50 Spa Hotel in Seminyak
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Haven Seminyak Hotel & Suites 4*
Number of rooms: 192
Official Description (provided by the hotel):
The Haven provides a privileged sanctuary that brings together outstanding contemporary design, tropical landscaping and high levels of personal service. ... more   less 
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Also Known As:
The Haven Seminyak Hotel And Suites
The Haven Seminyak Hotel Seminyak
The Haven Hotel Seminyak
The Haven Seminyak Hotel & Suites Bali

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