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“Can do a lot better” 3 of 5 stars
Review of The Seri Villas

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The Seri Villas
4.5 of 5 Villa   |   Gang Telaga Waja | Petitenget, Seminyak, Bali 80361, Indonesia   |  
Hotel amenities
Ranked #100 of 306 Specialty Lodging in Seminyak
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Can do a lot better”
3 of 5 stars Reviewed June 17, 2014

Breakfast bland and insufficient, pool dirty, bathrooms full of mosquitoes. Very good staff but manager I found to be abrasive and quite rude to the other staff members. A bit out of seminyak, further than I would have preferred. Shuttle bus not always available so had to take a couple of taxis. Taxi drivers didn't know where to go. Workmen coming in and out of our villa to fix an air conditioner was the worst part where I felt our privacy was violated. Villas very close to each other could hear villa next door all the time. Beds comfortable, but not enough to make up for the negatives. Would not recommend. Many other villas are better.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Manager at The Seri Villas, responded to this review, June 21, 2014
Dear Mrs Rosanne,

Thank you for writing your comment and experience in TripAdvisor. Regarding to breakfast, actually we are very flexible with portion wanted by guests. Sometimes our guests asked some extra portion when they filled in the breakfast form.
As we suggested to all of our guests that they need to call or inform reception at least half hour before when guest quire free shuttle transport for Seminyak area.
We always explain to our guests every check in not to open the door at evening or night, as mosquitoes will get into the bedrooms or living room, as our bathrooms are a little bit open.
Actually our receptionist already communicated and asked permission to Mr Rogers your husband and he permitted our staff to check the air condition. Probably Mr Rogers did not inform you, so you complained with us.
I am as a Manager has to be firm with our staff, as I really did not expect our guests complained about our staff service or villa facilities and equipments.
Our swimming pool actually is not dirty, but that is the character of the natural stones.
How ever we are very thankful with your comment and hope you to come back to The Seri Villas with much better service from us.

Best
Basri
Manager
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167 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

We were a group of 5 girls and stayed in the 3-bedroom villa for 3 nights. The villa was lovely with ample space in the living room, bedrooms and bathrooms. The pool was great as well. Location of the villa is also ideal as it is within walking distance to the areas where Potatohead Beach Club is. Getting a taxi to anywhere within Seminyak was also only about 50,000 rupiah.

The only negatives were the mosquitoes! Although the staff came in every evening to spray the rooms, there were still a lot of mosquitoes, which made hanging out by the pool area and living room difficult. Also, although there were 5 of us, there were only 3 sunbeds available.

Other than that, our overall experience was lovely and will definitely recommend friends and family to stay in Seri Villas.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ayu Y, Manager at The Seri Villas, responded to this review, June 30, 2014
Dear Mrs Helena,

Thank you for writing your comment and experience during your stay at the seri villas. We have suggested our guests not to open the doors of the bedrooms, bathrooms and living room in the evening or night as our villas are a little bit open particularly for the bathrooms.
Our three bedrooms villas had 3 sunbeds previously when you stayed, but now we have already provided 4 sunbeds for the three bedrooms villas, as most guests wanted more.
Thank you so much for choosing the seri villas for your stay and hope you to come back again for next holiday in Bali.

Best
Basri
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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

We stayed at the Seri Villas for our honeymoon for 7 nights at the start of May. We were picked up from the airport and greeted by a very friendly Agus. Being the start of our honeymoon we were a little underwhelmed with the check in and the lack of small bells and whistles as a check in goes. We stayed in villa 8 which is the second one from the front of the road. As most of the reviews say, the pics are just as you will find the villas, very clean, we had a 2 bedroom villa with one bed room closed off. We loved the main bedroom and the curtain round the bed, very spacious and good temp controll. The other building was the lounge. kitchen where the air con played up a little and was being fixed during our stay. If booking the villa, be aware that the bathroom is an open air bathroom, so it does have a roof on it with open sides, so no air con and mozzies during the day and night- my wife was not overally happy here. The are 2 showers, one over the bath and the other wehre you have to walk over black rocks that can become slippery.
The dialy breakfast was very good for the first few days, by lacked variety over a few days. A recomendation for the villas would be to offer a breakfast special for long term guests.
Overall the room service, reception service was very helpfull and discreet.
I would highly recommend the hire of a scooter as a walk up either alley way, can be a little dunting at nights, and a good 30 min walk into Seminyak Square and 20 to Petitengit beach. the villa shuttle was on offer, but a scooter just gives you the freedom.
Great Villa with loads of privacy and we would recomend to other travellers.

Room Tip: Plenty of sunshine in villa 8 from morning till late afternoon. clean deck area with pool cleaned da...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Manager at The Seri Villas, responded to this review, May 31, 2014
Dear Mr Gregory,

We appreciate you to provide your comment in TripAdvisor. We are very pleased knowing that you like our villa, our staff, our villa location and our staff service. We apologize for your inconvenience during your stay for mosquitoes in the bathroom, as our bathrooms are a little bit open. Actually we do fogging for mosquitoes regularly and our staff always do spraying when they are doing turn down service, but we can not protect the bathrooms from mosquitoes totally, as our bathrooms are a little bit open. Thank you for telling us that the black rock under the shower can be slippery as it is an input for us for making better (we already changed it with a natural square black stone). Thank you so much for recommending to your friends and relatives and suggest them by booking direct to our villa website which is provided some complimentary of services. Hope to see you again for next holiday in Bali. Thank you.

Best
Basri
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Perth, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 17, 2014

We stayed at Seri for 4 nights staff were amazing nothing was to much trouble, the rooms are well laid out with a separate bedroom and lounge kitchen area and both areas were air cond and very cool.
The pool was very deep and was great to swim in the gardens were nice although some villas could do with more greenery.
Overall great value for money considering the location and amenitys the breakfast was nice and fresh every morning.

Room Tip: View rooms for best choice
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Manager at The Seri Villas, responded to this review, May 31, 2014
Dear Mr Gerard,

We appreciate that you are willing to write your comment in TripAdvisor. We are so pleased knowing that you were happy with our staff, our staff service and our villa design & style. We hope to see you again for your next coming to Bali and provide you better service. Please book direct to our villa website which is provided some complimentary of services. Thank you.

Best
Basri
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Briabane
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 16, 2014

We stayed at the seri villas for 10 days, and enjoyed it very much. The location was hard for taxi drivers to find but the staff always made sure we had a card to show them which really helped! The shuttle service was fantastic and so easy to arrange. The pool was amazing, and the service was the highlight, our room was always cleaned so well, and even at night when we went out we would come back to the bed pulled back and the misquote nets ready.. The only negative was the mosquitoes in the bathroom, but anywhere in bali is just as bad! Nothing some spray doesn't fix! Overall I couldn't be more happy with the seri villas, the staff are absolutely amazing! And the villas are beautiful.

Stayed May 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Manager at The Seri Villas, responded to this review, May 30, 2014
Dear Ms Rachh,

Thank you for writing your comment and experience in TripAdvisor. We are so happy that you were really enjoyed during your stay at The Seri Villas and we are so glad to hear from you that you were satisfied with our staff service and friendliness. As our bathrooms in the villas are open so it is rather difficult for us to protect the bathrooms from mosquitoes though we do fogging for mosquitoes regularly and sprayed by our staff when they are doing turn down service. We hope you to come back to stay at The Seri Villas for next coming to Bali and you are willing to recommend to your friends and relatives. Thank you.

Best
Basri
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

A group of 5 of us stayed at seri villas for 8 nights (villa #1). The location is great. Walking distance to Potato Head, W retreat and La Luciola. The staff were very friendly and helpful with shuttling us around Seminyak. They made a special trip for me to see a doctor which was a bit further than the shuttle service was meant for- great doctor and very appreciative of Seri Villas recommendation.
Breakfast was somewhat limited, with the choice of eggs, Nasi Goreng, Mie Goreng or croissants, but still a treat to have someone prepare them for us in our villa. Fruit platter was the same each day, with no variety- I'm being a bit picky but we were here for 8 nights.
Rooms were clean and the pool was great. The bifold doors that opened out onto the pool from the main living area were very stiff and difficult to open, and the stereo had a power save unit on it so it continuously stopped at random intervals which was annoying.
Mosquitos in the bathrooms were terrible, but the nets above the bed saved us at night. A central bathroom would have been good so you don't have to open the bedrooms to the mozzies each time someone needed to use the toilet.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Public Relations Manager at The Seri Villas, responded to this review, May 5, 2014
Dear Mrs Melinda,

Thank you for writing your comment in TripAdvisor. We are so glad that you were happy with our staff friendliness, staff services and our villa location. We have always suggested our guests not to open the doors in the evening or night, as mosquitoes will get into the room. Actually our butlers always do spraying for mosquitoes and install mosquitoes or insect repellent in the rooms, but all the doors have to be closed in evening or night. How ever we apologize for your inconvenience during your stay at The Seri Villas and we are trying to provide better services for your next visit to Bali. Thank you.

Best
Hassan & The Seri Villas Team
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Cairns, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 7, 2014

Stayed here for three nights in a Premier King Room. The upgrade to the premier rooms is worth it as you are guaranteed a high level room. The rooms were impeccable, very clean and spacious with an amazing view over the city. The staff were extremely friendly at all times. I surprised my partner with a spa treatment and upgraded our treatment room to a couples suite which was simply stunning and well worth the extra money if you really want to feel like a million bucks. The location of Crown is also perfect as you are basically right in the city with endless options for shopping, eating and entertainment.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayu Y, Public Relations Manager at The Seri Villas, responded to this review, March 6, 2014
Dear Mr Chris,

Thank you for writing your comment in TripAdvisor. We are so pleased that you and your friends were really happy and satisfied during your stay at The Seri Villas. We do hope that we will meet again and give you better services for your next stay at our villa. Thank you so much for recommending The Seri Villas to your friends and colleagues. We will provide some benefit by booking direct to our website. Thank you.

Best

Hasan & The Seri Villas Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Seri Villas

Address: Gang Telaga Waja | Petitenget, Seminyak, Bali 80361, Indonesia
Location: Indonesia > Bali > Seminyak
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #100 of 306 Specialty Lodging in Seminyak
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Seri Villas 4.5*
Number of rooms: 9
Official Description (provided by the hotel):
Welcome to The Seri Villas - Seminyak? In the Malay language, Seri means “sparkling, shining light”, an appropriate title for The Seri Villas, a contemporary Balinese villa inspired enclave of nine, two and three bedroom, beautifully appointed luxury serviced villas. Combining the tranquility of a private sanctuary with modern amenities for the perfect holiday hideaway, the Seri Villas boutique resort is a peaceful oasis nestled in the heart of the fashionable Petitenget Oberoi area on Bali’s south-western coast. The Seri Villas is just footsteps from Seminyak's main beach and shopping. A short stroll will take you to some of Bali’s finest restaurants and bars, La Lucciola,, Hu'u, Potato Head Beach Club, and Ku De Ta. You will be spoilt for choice.Only thirty to fourty five minutes by transfer from Denpasar airport, all of The Seri Villas two and three bedroom luxury Bali villas feature, WIFI, private pools and en suite indoor/outdoor bathrooms. Come relax in private with us. ... more   less 
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Also Known As:
The Seri Villas Hotel Seminyak
The Seri Villas Bali/Seminyak

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