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“5 Star Service” 5 of 5 stars
Review of The Hideaway

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The Hideaway
5.0 of 5 Bed and Breakfast   |   10 Hermanus Steyn Street, Swellendam 6740, South Africa   |  
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Ranked #10 of 34 Swellendam B&B and Inns
Auckland Region, New Zealand
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
“5 Star Service”
5 of 5 stars Reviewed January 8, 2008

We have just returned from our trip to South Africa and still have fond memories of our 3 day stay at Swellendam and more specifically at the Hideaway. Mark and Diana make you feel more than welcome from the moment you arrive to the moment you depart with a liqueur for the men and a poesy of Roses from Diana's rose garden for the woman.
There are personal touches everywhere from the Belly Button warmers! to fresh flowers in the rooms and a fantastic breakfast. We stayed in the ecstasy suite, a huge room with a bathroom to die for with his and hers showers and sinks!

To make use of the great garden and service you need to stay for at least a couple of days and there is plenty to explore in Swellendam.

  • Liked — The rooms and the garden
  • Disliked — Nothing!
  • Stayed December 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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145 reviews from our community

Traveler rating
    130
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19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Hants
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2007

What a wonderful place. From the moment that you are greeted by Mark and Diana with a welcome drink and flapjacks to die for, the Hideaway just excels on every front. We stayed twice during our tour of the garden route and cannot wait to return. The rooms have every luxury you could wish for and are tastefully decorated and furnished. We stayed in the Queen Elizabeth Suite which was a lovely room with a delightful hand-made bed and warm rich furniture and furnishings - certainly not dark - and the bathroom was light, airy and immaculately presented. The gardens are beautifully kept and full of Diana's lovingly tended roses. Where else would you find a fresh vase of roses each day in your room and a posy on your breakfast plate - not in many of the 5 star hotels around the world, of which we have sampled a few.

Mark and Diana are the most perfect hosts who make you feel that you are very special guests. It is not just the little extras that surprise you, like the pre-dinner drinks with them every evening, the fridge full of goodies that are there for your delight, the bottles of Muscatel for a nightcap and, well,I could go on endlessly, but just go there and see for yourself. I guarantee you will not be disappointed. We stayed in a number of places on our recent tour and the Hideaway stood out as memorable.

Do go on the trip to the Bontebok Park with Adin if you have a chance. He makes an educational and fascinating experience great fun and very amusing. His knowledge and humour abound and we wouldn't have missed it.

We look forward to our next visit but until then, congratulations to Mark and Diana for a most enjoyable experience.

Sue & Graham, UK

  • Liked — Warmth and friendliness of the property and the hosts
  • Disliked — Nothing
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Top Contributor
100 reviews 100 reviews
42 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed November 24, 2007

We stayed at the Hideaway for 1 night this month. Mark and Diane were lovely hosts and made us feel very welcome. We had the Queen Elizabeth room which was very dated, dark and musty. I think in order to survive i think they are going to have to up date the bathrooms and do a makeover on original rooms. The new Ecstacy room was fantastic and if we had had that room we would have been raving about the Hideaway. We had stayed in some fantastic guest houses on our trip and i would say that was'nt one of the best rooms. The restaraunt we had been recommended was only ok. The breakfast was lovely and on the whole we had a reasonable stay.

  • Liked — the hosts
  • Disliked — the bugs in the garden and the musty smelling room
  • Stayed November 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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SCOTLAND
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2007

The Hideaway, if ever a place was mis-named it is this one!

This name should be in lights and screamed from the rooftops. Forget your 5* hotels, the Hideaway tops them all. From the moment you meet Mark and Diana you realise this is somewhere special.

Although there are only 4 guest suites, each one has a secret which is only revealed when you settle in. My wife and I had the Ecstasy Suite and this is well named!

A bed you don't want to get out of, complimentary mini-bar, Port and Muscadel, tea and coffee and a "lest you forget" box which contains items all too easy to forget - Aspirin, Toothpaste, Elastoplast etc.

After an evening drink in the Lounge with Mark and Diana, where you can meet your fellow guests, you can enjoy a relaxing dinner in one of the restaurants recommneded by your hosts. We were not disappointed with their choices! A gentle stroll back to your suite, a nightcap under a shining South African moon and you are ready for a good night's sleep in one of the comfiest beds I have ever slept in.

When you awaken, your thoughts turn to Breakfast and the only word to describe this is WOW! The French call it Le petit dejeure and that sums it up - it is a "little dinner". The menu is spectacular, so forget the diet! All too soon it is time to leave.

Whether you stay for one night or more, the Hideaway is somewhere you will never forget and as a famous soldier once said "I will return". You too, will want to return.

  • Liked — THE SETTING & THE QUALITY OF EVERTHING
  • Disliked — THERE WASN'T ANYTHING NOT TO LIKE
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hideaway

Address: 10 Hermanus Steyn Street, Swellendam 6740, South Africa
Phone Number:
Location: South Africa > Western Cape > Overberg District > Swellendam
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 34 B&Bs / Inns in Swellendam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Hideaway 5*
Number of rooms: 4
Official Description (provided by the hotel):
This small country guest house in the breathtakingly beautiful Swellendam region of South Africa has the charm and elegance to make your stay both pleasant and memorable. Stephen and Jackie offer a unique experience of 5 Star accommodation: unrivaled hospitality, elegant furnishings, understated luxury with emphasis on service and guest satisfaction, and one of the best breakfasts in South Africa. Swellendam is an ideal location from which to explore the Overberg region, which is full of things to do an places to see. There is so much to do in the area that Stephen and Jackie will gladly help you to plan your trip. Please get in touch! ... more   less 
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