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“Unpleasant overall” 2 of 5 stars
Review of Swellendam Backpackers Adventure Lodge

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Swellendam Backpackers Adventure Lodge
5 Lichtenstein Street, Swellendam 6740, South Africa   |  
Hotel amenities
Ranked #4 of 4 hotels in Swellendam
Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Unpleasant overall”
2 of 5 stars Reviewed September 5, 2013

We arrived in Grahamstown at dusk, without having previously arranged accommodations. We were anxious to find a place and settle into the town.

When we first entered Adventure Lodge, no one was present at reception. We waited for a good 5 minutes. Finally, a person I presume was the owner, came to our attention. Thankfully, they had accommodations. The owner, however, was entirely unfriendly and seemed to want to rush us through our check-in, hastily answering our questions. When it seemed everything was in order, we took the keys to our room, and the owner rushed away. When we returned to reception to ask a few questions about the town and where to dine, she was again not present. When we were finally able to track her down, the woman indicated that you "just go to the main area and there are lots of restaurants". This was hardly a recommendation, and vastly incorrect, as when we went to the main strip, only one restaurant was visible and open!

The room itself was okay, however, the bathroom toilet was filthy, requiring me to rub it down entirely with sanitizer and paper towel.

Overall we were quite disappointed with Adventure Lodge, however, this review does not appear to stray from the norm of this place.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Herts, UK
Top Contributor
70 reviews 70 reviews
41 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed May 18, 2013

I stayed here for one night as part of a tour. We had originally planned to stay in a dorm but these turned out to be garden shed in the garden with gaps in the walls and with no electricity so we paid more to stay in one of the newer rooms instead. They smelt of paint and looked brand new but the walls were paper-thin - I could hear everything people were saying in the rooms next door - and although the bathrooms were quirky (corrugated metal doors, tin baths for shower trays and a tin bucket for a sink) the water temperature control was poor and the tin baths meant that you could hear everyone in the block having a shower.

The communal kitchen was nice, but the man who checked us in was rude and Internet was expensive.

There were lots of other places to stay in Swellendam which were also more central.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montagu, Western Cape, South Africa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 10, 2013

On various business excursions over the last ten years I have stayed at the Swellendam Backpackers and enjoyed it very much. The location is awesome with a beautiful garden and as it runs down to the river makes for a great space to hang out. The staff are friendly and helpful. I took them up on the opportunity to go for a horse ride in the mountains and it was one of the best rides ever. Whichever room I have been assigned I have always been satisfied. It has been interesting to see the changes and the new rooms now built are great.

Room Tip: Definitely ask for one of the new rooms especially Room 6.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mossel Bay, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 30, 2013

This was the nicest hostel we stayed so far. We stayed in a double en suite room which was new and very nice. The rooms were a bit noisy but the environment and the place made up for it. We wished we could have stayed one more night.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 10, 2013

I felt very welcome right from the beginning. The staff is great and I had 3 very relaxed days there. They are building at the moment but only during the day so u don´t really have to bother with it since u don´t want to spent your whole day at the Backpackers. Swellendam is a nice place to go for a hike, do a horse ride and suck in the landscape. I liked staying there and would go again. Keep it up cheers!!!

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 10, 2013 via mobile

We booked a double en suite room ahead telephonically, on arrival there was no staff to meet us, only the cleaning lady. On inspection of our room, we noticed that construction was being undertaken right next to our room. It was very distracting and noisy. No mention of this was made when we had made our booking. Although we wished to relax in the room before going out in the evening it was too unpleasant and we rather took a drive. The next morning, shortly after 7h00 we were awoken by the construction yet again. Although we had planned to sleep in we had to get up and pack our things. When we returned the key we mentioned to the hostess that we had a concern regarding the noisy construction. She was very rude and unprofessional, telling us that if it is not the construction that we complain about we would complain about something else like traffic. She then said that we had to pay the full price. We had not even mentioned that we were not prepared to do so. We then said to her that to compare this noise and discomfort with traffic was ridiculous and that they should at least have informed us thereof when we had made the booking. She merely shrugged and said nothing else. We have never before experienced such poor hospitality. Overall the staff was not helpful.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, Noord-Holland, Netherlands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 25, 2012

From the moment we slept in until the moment we check out host didn't pay any attention to us, she just was constantly on the phone all the time. One thing we head from her that we need pay for accommodating and if we brake glass on light candle we must pay 20 Eur. For Internet need pay. And when I asked about towels she was really surprised by the fact I want to get a shower in the evening after long trip and replayed that all towels are dirty and I will get one only in the morning. Such a lazy [--]! She was just too busy talking with her girlfriend.
I glad we stayed there only one night. It took me awhile to recover from a such hospitality. Btw bathroom was dirty.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Swellendam Backpackers Adventure Lodge

Address: 5 Lichtenstein Street, Swellendam 6740, South Africa
Location: South Africa > Western Cape > Overberg District > Swellendam
Amenities:
Free Parking
Hotel Style:
Ranked #4 of 4 hotels in Swellendam
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Cosy wooden cabins and luxury en suite rooms lie in a lush bird filled garden fringed by its own gurgling mountain stream and the Marloth Nature Reserve. Halfway between Cape Town and the Garden Route it is ideally situated to hike or horse ride through indigenous forests or wander through the picturesque village. Beneath the most spectacular peaks of the Langeberg Mountains Swellendam is the 3rd oldest magisterial district in South Africa with plenty of inspiring and peaceful experiences. Sit around our welcome fire under starry skies and enjoy the countryside. ... more   less 
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