We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lavender Farm Disappointment” 2 of 5 stars
Review of Lavender Farm Guest House Franschhoek

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Lavender Farm Guest House Franschhoek to your Saves list
Lavender Farm Guest House Franschhoek
4.0 of 5 Guest house   |   1 Verdun Road, Franschhoek 7690, South Africa   |  
Hotel packages
  |  
  |  
  |  
Hotel amenities
Ranked #21 of 58 Franschhoek B&B and Inns
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Lavender Farm Disappointment”
2 of 5 stars Reviewed June 17, 2013

The standard red and green rooms we booked looked beautiful on-line. When we arrived the host said ungraciously "Why did you book these old rooms?" but didn't offer us anything else as he said they were fully booked. Our rooms looked little like the pictures and were dark and cold. The tile floors were freezing and we had to request carpets by the beds. Under the front door a 1" air space allowed what little heat we had from a tiny space heater which worked only intermittently to escape and insects and spiders to come in. We resorted to throwing a comforter on the floor to cover the space. Lights were burned out in the ceiling and at our front entrance making it difficult to get to our door and insert our key at night. The main lodge was only open in the morning until 11 and from 2-5, leaving no place relax or have a cup of tea. On our last day, there was no one available to accept payment of our bill after 5 as we had to leave before breakfast the next morning. To add insult to injury on the last day all the lights in the parking lot and main pathway to the reception and our rooms were short-circuited because of heavy rains and no alternative lighting was provided. We stumbled through the darkness both at night and upon leaving early the next morning - not safe nor pleasant.

On the plus side, the serving staff were very pleasant and the lavender fields in front inn are very beautiful. That said, I would not recommend this Guest House.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LavenderFranschhoek, Manager at Lavender Farm Guest House Franschhoek, responded to this review, June 19, 2013
Good Day Ann,

Please accept my sincerest apologies with regard to you disappointingly stay at our estate.

We would love the chance to change your negative experience in the future. Should you be in Franschhoek please be sure to give us a call we would love to host you.

Also, we have taken your criticism and constructively made the appropriate amendments to improve the experience of our guests in future.

Have a pleasant week further.

The Lavender Farm Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

316 reviews from our community

Traveler rating
    197
    95
    19
    4
    1
See reviews for
50
214
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
East London, South Africa
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 16, 2013

We stayed here in January 2011 (TA's travel date doesn't go further back than July 2012), for quite a few days and it was nice. We had a reduced rate because of some construction that was happening on the property at the time, but that never bothered us once!

Breakfast was small, but functional. The room we stayed in was great, and we were very comfortable and cozy in it. There was an extra room where my daughter stayed and had its own DVD player and TV. Also had a nice bathroom. So definitely no complaints from us.

Overall, I remember us being very happy here, with no regrets.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed June 15, 2013

Lovely setting, beautiful rooms with enormous duvets to keep the chill out!
Friendly and attentive staff, with a lovely breakfast to start your day. Good value for money it is a must stay in Franschhoek.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed June 12, 2013

Service was excellent and very friendly staff. Rooms beautiful and spacious.Easy to find, directions very good and located close to town. Lovely atmosfere with the lavender field. Coldnt have asked for a more peaceful stay. Had a very good rest.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 6, 2013

Lavender farm is our accommodation of choice whenever we are in Franschhoek. It is great value for what you get! Friendly and professional management and team. The original standard rooms - although very comfortable - are looking a bit tired and will hopefully be renovated soon. This establishment will remain our destination of choice however.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed June 1, 2013

Fantastic place, cosy, warm with friendly service, great views of the Franschhoek mountains and lavender fields. A home away from home!
We will definitely be back there soon and will be telling all....

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knysna, Western Cape, South Africa
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 21, 2013

We were in Franschhoek for the Literary Festival and spent two nights at Lavender Fields. Our large suite had unparalled views overlooking the lavender field to the mountains in the distance. The easily accessible large room with its big bed was uncluttered and tastefully decorated with an equally large en suite bathroom and lovely patio.
The breakfast was adequate with pleasant staff. And the smell of lavender is everywhere.
It is just too far from the town centre to walk there easily which did not worry us as all the wine estates are drive distance from the town.
We were very happy with Lavender Fields and would recommend staying there..

Room Tip: The suites overlooking the lavender fields with unparalled views are stunning.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LavenderFranschhoek, Manager at Lavender Farm Guest House Franschhoek, responded to this review, May 23, 2013
Thankyou you so much for your review and for visiting our beautiful lavender farm .
Although we are only a kilometer from the village centre it still can be a walking distance after a big lunch and a couple of glasses of wine .Should you return to stay with us please be sure to ask myself - so we may design a few wine tours or a cap classique tasting with an organized transfer shuttle or even on our own Franschhoek village tram.
Our neighbours will also gladly fetch you at your convenience for tastings or a picnic.
we look forward to seeing you again
With love and lavender
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Lavender Farm Guest House Franschhoek? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lavender Farm Guest House Franschhoek

Address: 1 Verdun Road, Franschhoek 7690, South Africa
Phone Number:
Location: South Africa > Western Cape > Franschhoek
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 58 B&Bs / Inns in Franschhoek
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lavender Farm Guest House Franschhoek 4*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Agoda, Despegar.com and Priceline so you can book your Lavender Farm Guest House Franschhoek reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Lavender Farm Guest House Franschhoek, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.