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“Lovely hotel with welcoming staff” 5 of 5 stars
Review of Three Cities Le Franschhoek Hotel

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Three Cities Le Franschhoek Hotel
4.0 of 5 Hotel   |   Minor Road 16, Franschhoek 7690, South Africa   |  
Hotel amenities
Ranked #8 of 9 Hotels in Franschhoek
Woking, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
“Lovely hotel with welcoming staff”
5 of 5 stars Reviewed September 17, 2013

We arrived at the hotel in the early evening and were immediately greeted and checked in, with our bags being taken up to the room. The room was lovely with a bath and a shower, his and hers sinks and tea & coffee making facilities. Although free wifi is only available in the lounge, we managed to pick this up in our room above.

The staff were really friendly and the hospitality manager (?) was really keen for us to have a great stay. On our first morning (grey and drizzly) she suggested a trip to one of the local vinyards (Haute Cabriere) which was brilliant.

The breakfast spread was excellent - especially on the second morning when there were more people staying and the buffet was laid out in the main dining room. On the first morning we got a selection beautifully presented in the slight cold breakfast room as there were only a few people staying.

The evening meal was good, although we weren't so impressed with the desserts. The wine selection as you might expect from Franschhoek was excellent!

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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324 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Cape Town
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 16, 2013

The hotel is situated on beautiful grounds and the service is great - the breakfast staff and porters are extremely helpful and friendly. The staff can really be complimented for making our stay enjoyable. Room service was efficient. We received a nice celebratory gift for spending our anniversary there. Rooms are comfortable and well equiped - just missed some teaspoons for coffee.

Negatives: charging for wifi (its the year 2013... no one charges for wifi anymore) and the check-out is 10:00 - which is extremely early and then also charging for a late check out.

We had a good spa experience - only issue was that there were kids there and you could hear them talking and playing - spoiling the relaxing atmosphere a bit. The spa (like all Camelot spas) is also overpriced.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dublin, Ireland
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 5, 2013

We stayed in Le Franschhoek when visiting the winelands on our honeymoon and all I can say is WOW. I was absolutely blown away by its uniquenes and beauty. We were met in reception by a staff member who arranged to have our bags brought to the room while they gave us a tour of the hotel. On arrival to our room we got a complimentary bottle of sparkling wine, chocolates and a personalised welcome note waiting in our room. The room was stunning, so different and very comfortable.
The staff was very friendly and helpful they orgniased a guide for a private wine tasting tour for the following day, which was an fantastic experience. The tour started at 10am, we visited 3 vineyards throughout the day and the guide booked us lunch in the Solms-Delta resturant and made a reservation for us in Reubens restaurant in Franschhoek for that night.
We booked in for a spa treatment in camelot spa and it was like being in another world, my therapist was wonderful, when they heard we were on honeymoon they presented us with champagne and chocolates when we arrived back to the relaxation room after our treatments, it was just what we needed.
We had dinner in the hotel on our first night and the food was exquisite, such a lovely athmosphere in the restaurant When we returned from dinner we had a desert left for us in our room. The breakfast was excellent and the room service was great. Overall we had a wonderful stay, if going again we would have booked another night.Higely recommmend a visit here.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, TN
Top Contributor
86 reviews 86 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed September 3, 2013

The rooms are very comfortable, including having heated floors! There's a control next to the door for that. It certainly makes putting your feet on the floor in the morning very nice. The hotel is a bit out of the city center, so you might need to drive to get to shopping. The dinner I had in the restaurant was amazing. The only negative was that it took a very long time to eat (we were in a group of 16, but we ordered off a small three course menu, and it took over 2.5 hours for dinner). We didn't have anywhere to go, but still, that's a long time to sit! We were only there for a night, but it really is a great place, and our room was huge. Breakfast was included and very nicely done.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2013

Beautifully renovated hotel. We had our honeymoon here many many years ago and came back to celebrate our wedding anniversary. White, light and bright decor. Breakfast fantastic. Buffet and a la carte. Friendly staff. Would prefer undercover parking especially during the Rainy winter season. Hotel close to top South African Restaurants

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, UAE
Top Contributor
51 reviews 51 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 31, 2013

This beautiful hotel is in the heart of South African wine valley. It's an exceptionally designed, maintained business hotel which caters to family audience as well.

Once again, it was a shame that we could spend only a night while on our way to Cape Town.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 24, 2013 via mobile

We went fr 1 night with 2 young kids and ha a family suit. Very big and more like a house! Whilst its not the most child friendly hotel the staff were great with the kids. We also had a birthday and the hotel did some amazing little birthday touches! Great romantic hotel! Spa was also great!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Three Cities Le Franschhoek Hotel

Address: Minor Road 16, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Franschhoek
#8 Luxury Hotel in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Three Cities Le Franschhoek Hotel 4*
Number of rooms: 63
Official Description (provided by the hotel):
Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more   less 
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Also Known As:
Le Hotel Franschhoek
Franschhoek Le Hotel

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