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“Excellent location ” 4 of 5 stars
Review of Protea Hotel Franschhoek

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Protea Hotel Franschhoek
4.0 of 5 Hotel   |   33 Huguenot Road, Franschhoek 7690, South Africa   |  
Hotel amenities
Ranked #7 of 9 Hotels in Franschhoek
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Excellent location ”
4 of 5 stars Reviewed February 16, 2014

The main selling point of this hotel is the ideal location. With beautiful views of the mountains from the pool area, and at the quiet end of the main street, you couldn't get a better location.
The rooms are a good size but could do with a thorough clean, especially the bathrooms. The beds were large and comfortable with everything you need for a 3 night stay.
The staff were friendly enough, but there is not many of them, and they all seem to do everything. Our rooms were not ready when we arrived, even though it was after our allocated check in time, but we were able to leave our luggage in reception and head out for a walk on the advice of the receptionist.
Breakfast was the main downside of the hotel. The choice was limited for a buffett, and they were very slow to refill things that had run out. Having to ask for coffee 5 times is not what I would expect from a hotel like this.
The town is beautiful and well worth a visit, and if you are looking for an ideal location to sleep in, and are going to spend most of your time exploring then I would recommend this hotel.

Stayed February 2014
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195 reviews from our community

Traveler rating
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    85
    23
    3
    1
See reviews for
30
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 15, 2014

Would have preferred two rooms rather than three that we had to pay for, for our family of five. The rooms were certainly big enough to have managed a roll- away bed for the third guest.
Will consider this accommodation only as a last resort in future.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed January 23, 2014

We had a pleasant stay at the Protea Hotel Franschhoek fresh clean rooms with friendly management and staff that makes you feel welcome
Excellent food and room service
Will be a difinite return trip soon

Room Tip: Overlooking the pool and the mountain
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckingham, United Kingdom
Top Contributor
101 reviews 101 reviews
41 hotel reviews
Reviews in 44 cities Reviews in 44 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

We stayed at the Protea Franschhoek for one night only (our original choice was flooded in the November storms). Very lucky to get a room at short notice on such a busy night of the year (New Year's Eve). We checked in early but rooms not ready. No problem, we left our luggage with reception and went for coffee and strolled up and down the shops. Returned to hotel to collect luggage and decide on what rooms we were having. All three rooms that we had booked were clean and comfortable if a little small. Didn't use the pool area but it looked ok. My only tip if you want to use the pool is get there early. There are not that many beds/seats and were taken by a large family group very early in the morning. Breakfast wasn't anything to write home about. I guess if one arrived when breakfast opened it would be ok but I wasn't that impressed to be honest. On the whole I would say Protea Franschhoek is a great hotel - perfectly situated, large car park, friendly staff, clean and comfortable rooms.

Stayed December 2013, traveled with family
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Los Angeles, California
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 14, 2014

satisfied. Nice relaxing stay and above average hotel. Nice little relaxing pool area. Over charged when booking online. Hotel was advertised for 740 rand a night when we stayed there and paid 2.5x as much online 8 month prior. Beds are comfy and staff is average. It is a good location in a small town where you can walk to different wineries close by.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed January 13, 2014

We stayed for 4 nights at Protea Hotel Franschhoek. This was a great holiday with excellent rooms.
The most beautiful view of the mountains and around the hotel.
Excellent food in the restuarant.
Very happy & helpful staff at all times.
The village around the hotel has over 20 excellent restuarants plus many vineyards serving meals in the area
They even washed my car for me.
We will be back.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
60 reviews 60 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 12, 2014

We stayed here for two nights prior to New Year and were not disappointed - the hotel is easy to find and well maintained; as part of a large hotel chain it is clearly well managed.

The location is fantastic and you can leave the car in the large hotel car park whilst you walk to the centre of the shops and restaurants within 10minutes; Franschhoek is a stunning little place and well worth a visit. The many wine farms nearby all seem better than the next and so all in all you will not be disappointed.

We only ate breakfast here but it was a great selection and the staff are all wonderfully helpful; it may lack a little charm that you'd find at some private hotels or wine farms but all in all would be happy enough to stay here again in the future

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel Franschhoek

Address: 33 Huguenot Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 9 Hotels in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Franschhoek 4*
Number of rooms: 30
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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