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“Stellenboscher” 4 of 5 stars
Review of Protea Hotel Franschhoek

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Protea Hotel Franschhoek
4.0 of 5 Hotel   |   33 Huguenot Road, Franschhoek 7690, South Africa   |  
Hotel amenities
Ranked #7 of 9 hotels in Franschhoek
South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Stellenboscher”
4 of 5 stars Reviewed October 24, 2011

Staff are friendly and service is good. I had a suite which was very spacious and the bed was very comfortable. It's close proximity to town means it is within walking distance of all the good and exciting shops, restaurants and Art galleries in Franschhoek. I attended a workshop for a few days at the Ilse Schemers Art Gallery and can recommend a visit.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, October 31, 2011
Dear carrik

Thanks for taking the time to post a review on TripAdvisor. We are really glad to hear that you enjoyed your stay in Franschhoek.

We hope to see you back again soon.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • German first
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English first
JHB
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2011

An excellent stay with friendly staff and great service all round. Perfect location for the winelands experience

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, October 4, 2011
Dear Thea E

Thank you for your kind words. I am so glad to hear that you enjoyed your stay at Protea Hotel Franschhoek.
We look look forward to hopefully welcoming you back in the not too distant future.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 31, 2011

The staff are very friendly & helpful. For a small hotel the breakfast was very good with plenty of choice. Loved the big shower!

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, September 2, 2011
Hello Elaine M

Thank you so much for the very kind feedback. I am so glad to hear that you enjoyed your stay with us and your time in our beautiful town.

We hope to welcome you back one day again soon!

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cape town
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2011

I have just returned from a marvellous weekend out in Franschhoek staying at the Protea Hotel Franschhoek. Any weekend spent out in Franschhoek is marvellous though. It's a little pocket of luxurious decandent pleasures. And the Protea Hotel is a superb place to stay.

It's got great views of the surrounding mountains yet central (literally on the main country road) allowing you to walk to most of your destinations. The staff there were friendly, professional and helpful. It's always a good start when I am offered a glass of bubbles as I arrive :) There' s a pool for those scorching days, and a fireplace and TV in a little pub so you don't need to miss the rugby on those wintery ones.

We also made use of a transport service there so we could enjoy the local wines. Denver, our driver, was superb and comes highly recommended. He was polite, courteous, warm hearted and always on time. I'm a fan.

You're bound to have a great stay if you choose the Protea Hotel Franschhoek.
Have a blast - and eat at Peer Neef restaurant and La Motte. AMAZING!

Room Tip: All rooms look onto the pool. It's a win win situation. I guess the rooms on the top floor are b...
See more room tips
  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, August 22, 2011
Dear anafricantraveller

Thank you so much for the great review. I am so pleased that you enjoyed your stay in Franschhoek and at Protea Hotel Franschhoek.

We look forward to hopefully welcoming you back one day soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durbanville, South Africa
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 20, 2011

This was our 2nd leisure stay at the Protea Hotel Franschhoek and we will be back! A lovely smaller hotel - both room and bathroom are spacious, beautifully decorated, well equipped/furnished and clean!!! Room had lovely view on immaculately groomed garden and swimmingpool. Service was quick and friendly.

Room Tip: Ask for a room as far as possible away from the c!
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, August 22, 2011
Dear CharlotteML

Thank you for your review. I am so glad to hear that you enjoyed your stay with us at Protea Hotel Franschhoek.

We look forward to seeing you again soon.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 18, 2011

We stayed at the Protea Easter weekend and spent 2 nights. The rooms are a good size, nicely furnished, and it is very well located on the main street in Franschhoek, and a short walk into the town. The only complaint was the noise of the traffic if you stay in a room on the main road, as the windows don't have any double glazing. Otherwise I would recommend this hotel for it's good value and great location.

Room Tip: Ask for a room away from the main road.
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas021, General Manager at Protea Hotel Franschhoek, responded to this review, August 22, 2011
Dear TraceyS2010

Thank you so much for the review you posted. I am really glad to hear that you enjoyed your stay in Franschhoek.
The good news is that we will be going through a refurbishment soon and those windows that need double glazing will be sorted out.

Hope to see you again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 21, 2011

We stayed at this hotel as part of a short stay in the area. The accomodation is basic standard accomodation with comfortable beds and a small bathroom. The breakfast had a limited range of cold and hot food but was perfectly acceptable. There is a fridge in the room which can be stocked with minibar products or filled with your own purchases and there are tea and coffee making facilities in each room. The rooms are a little bit small but the location is fantastic - it is on the main street in Franschhoek within really easy walking distance of some amazing restaurants and a nearby supermarket and laundry. You can also walk to several vineyards from there (approx 20 mins uphill), which is an added bonus! The only thing we didn't like was that our room was at the front of the hotel and had a double aspect (two windows, one on each corner) which both overlooked a busy road that was noisy in the morning, and the room shared a balcony with the room next door which we considered to be a security risk. It would be worth asking for a room at the back of the hotel to avoid this happening.

Room Tip: Ask for a room at the back of the property.
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  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Protea Hotel Franschhoek

Address: 33 Huguenot Road, Franschhoek 7690, South Africa
Location: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 9 hotels in Franschhoek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Franschhoek 4*
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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