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“Home away from home!” 5 of 5 stars
Review of Extended Stay America - Newark - Woodbridge

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Extended Stay America - Newark - Woodbridge
2.5 of 5 Hotel   |   1 Hoover Way, Woodbridge, NJ 07095 (Formerly Homestead Studio Suites Woodbridge - Newark)   |  
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Ranked #3 of 4 hotels in Woodbridge
Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
“Home away from home!”
5 of 5 stars Reviewed February 15, 2013

While recently deployed to work Hurricane Sandy, I had the distinct pleasure to live at this hotel. It was particularly difficult because I spent the holidays there away from my family. The entire staff at the Woodbridge Extended Stay made me feel so comfortable and welcome. I consider them to be my new extended family. The hotel was kept clean and safe and that is really important to me. I would recommend this locations for anyone traveling to the NY/NJ area in the near future.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, March 22, 2013
I appreciate you taking the time to write such an informative review. I'm glad that you enjoyed your stay with us. We apologize that you encountered some difficulties during your stay, and we appreciate you taking the time to let us know. We will use your feedback to better ensure our guests have a Great stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Edison, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

How does one adequately define great. By definition we use words such as, wonderful; first-rate; very good: We had a great time. That's great! I would like to mention it is my professional opinion when organizations inspire leaders to set the pace for outstanding performance by demonstrating the behaviors and skill sets required to give a customer the results they desire... greatness is realized.

My expereince with the entire staff at the Woodbridge Extended Stay has been just that, GREAT. The property is well maintained, very clean and comfortable. As a business person who stays in hotels 150 nights per year, I have had my share of poorly run properties. However, this property is well above much of what I have experienced across the United States....

If you are looking for a wonderful experience with a great team of people, the Extended Stay in Woodbridge NJ is not only an excellent choice, it should be your only choice. The room rates are very reasonable and offer a great value.

This property is just wonderful.

Thank you for all that you do.


Michael Palazzo

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, January 31, 2013
I appreciate you taking the time to write such a Great review about our Hotel. It's great to hear that you find our accommodations to be clean, comfortable, and our staff to be helpful in every way. Thank you again for your review. We look forward to continuing to provide you with that same great level of service in the future!
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Union Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2013

Everybody was awesome. friendly faces. Everybody has a great personality. I want to thank Negest, Cecilia, Rosa, Sharon, and Tahiri for being really helpful. Negest was especially helpful because she went above and beyond to help me during Hurriccane Sandy, when I needed it the most.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, January 31, 2013
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were very satisfied with your stay. Our entire staff aims to please and take care of our guests, and to make sure they all have a wonderful stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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1 review
4 of 5 stars Reviewed December 23, 2012

We are in your establishment for the Hurricane Sandy deployment with the Red Cross. Sharon is the friendly, helpful, cheerful face that greets us all at the end of our long days. We appreciate her directions, guidance,suggestions, conversation and smile. You couldn't have a better employee represent your "home" to us at our home away from home.

Thanks Sharon!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, January 30, 2013
I received a copy of your review, and wanted to thank you for taking the time to share your comments with us. It's great to hear that our Front Desk Agent Sharon took care of you, and that we made you feel welcomed. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kentucky
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 20, 2012

I stayed two nights at the Extended Stay America Newark – Woodbridge. The hotel is in a safe area of town and close to shopping and restaurants. The noise level of acceptable and the bed was comfortable. No problem with bugs.

However, the first room I was given already had a guest checked in. The second room had dust and Cheetos crumbs on top of the refrigerator, both sliding closet doors had broken glass, and the microwave oven had old food debris in it. See the photos I attached. At this point I was so tired from the day, I just lived with it.

This was my first time to stay at an Extended Stay America and there are some things that you need to be aware of. You do not get daily maid service, there no amenities other than toilet paper and bar soap, and there is no one at the desk for early check out.

I went to check out a 5:30am and there was a sign to call “0” on the phone for assistance. I dialed “0” and it rang for 2 ½ minutes with no answer. So, I waited 3 minutes and called back, again with no answer.

I wrote the manager about my issues and he did offer a certificate for a free nights stay on my next visit, however, it has not arrived.

The room was OK for $50 per night, but it was not worth the $120 I was charged.

  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, January 30, 2013
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your experience was not optimal. To make sure this doesn't happen again, I have addressed each of the issues you mentioned with staff members, and reviewed the systems we have in place. Thank you again for providing us with your feedback. I invite you to contact me at crios@extendedstay.com if you have any additional comments. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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Woodbridge, New Jersey
1 review
5 of 5 stars Reviewed December 13, 2012

The hotel is very convenient as it has a kitchen with microwave and a huge refrigerator and a coffee maker.The beds are spacious. Was also happy with the take away breakfast offered in the morning.It feels like being at home away from home.The Hotel Manager and the crew are excellent.We felt at home especially after being displaced by Hurricane Sandy.
Bravo to the crew at Extended Stay America, Woodbridge !!

Room Tip: Chose the top floors facing the highway.The view of the highway is beautiful and relaxing..
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, January 30, 2013
Thank you for your great review of our property. I'm so pleased to hear that our amenities were to your liking, and that our staff treated you so well. We strive to provide this level of service to all of our guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed November 25, 2012

My experiences here have been exceptional. First, the area is very close to popular restaurants and store chains. Second, the staff was always pleasant and very helpful, even Gladys the housekeeper I encountered. Its like living in a one bedroom loft with personal assistants.
The management of Mandeep Singh and Mrs. Green has been impeccable. If I needed my bed made or if I needed extra food during breakfast hours, this leadership made sure I was accommodated.
The front desk staff of Sharon, Miguel, and most of all Rosa, has been outstanding. Sharon is a down to earth professional that always smiles and takes care of guests. Miguel works the night shift and his response times and care of any guest need within reason is top notch. Rosa is a very bright and resourceful young lady that always serves you with a great smile and a take charge demeanor. Regardless of what you say or complain about, I always hear her say "no problem and thank you for letting me know, I will take care of it." Frankly, this is the place for those that may be home sick or just need to talk with down to earth professionals. I have thoroughly enjoyed my stay here at ESA Woodbridge. Thank you Mandeep for your leadership and team.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TomW771, Manager at Extended Stay America - Newark - Woodbridge, responded to this review, December 2, 2012
I appreciate you taking the time to write such a Great review. I'm so pleased to hear that you felt so comfortable and delighted during your stay. We strive to take care of all of our guests. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Newark - Woodbridge

Address: 1 Hoover Way, Woodbridge, NJ 07095 (Formerly Homestead Studio Suites Woodbridge - Newark)
Phone Number:
Location: United States > New Jersey > Woodbridge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Woodbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Newark - Woodbridge 2.5*
Reservation Options:
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Also Known As:
Homestead Studio Suites Woodbridge - Newark Hotel Woodbridge

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