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“good place” 5 of 5 stars
Review of The Crusader Oceanfront Family Resort

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The Crusader Oceanfront Family Resort
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6101 Ocean Ave., Wildwood Crest, NJ 08260   |  
Hotel amenities
Ranked #21 of 73 Hotels in Wildwood Crest
Certificate of Excellence 2014
Hockessin, Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“good place”
5 of 5 stars Reviewed July 6, 2013

The Crusader resort in Wildwood Crest was a great place to stay. Clean. Room was very nice and workers in all areas seemed to be ontop of everything, and were friendly. I noticed how early in the morning, meaning 7 am, the workers were working hard in the restaurant and cleaning the pool. Restaurant was good and coffee was good. Our room was always very organized when we came back from our activities for the day. Right on beach, was very nice at night on deck overlooking ocean. One downer is that people carried on past Wildwood noise ordinance time of 11pm, and lights outside rooms stay on for a while. Air Conditioning untis are very loud, but helped in getting to sleep, when noise outside was too much. Nice little pool that was clean and overall a good experience.

Room Tip: Get ocean front and pay the extra money.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 11, 2013
Thank you for your review and your appreciation of our efforts to maintain a high standard of guest services. We make every attempt to treat our customers like they are guests in our home.

I apologize for the guests that were less than considerate (yes, they are the same people referred to in prior reviews), they are not welcome back.

We would be very pleased to have you and your family come back again and enjoy.

Best Regards,
Alan
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97 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
Clifton, New Jersey, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2013

We just returned from our 3rd summer vacation (10 days) at The Crusader and upon check-out we booked our reservations for June 2014. The management and staff are outstanding (thank you Alan for your restaurant recommendations, Menz was great and thank you Gizelle for an immaculate room each and every day). The 3rd floor ocean view balcony is a little piece of paradise. We travel with friends who have two young children and The Crusader is an extremely family friendly resort. The pool is cleaned and tested daily and it has an enclosed area for the babies. It is just steps from the beach and a short walk to the boardwalk. Our sincerest thanks to Jane for a superior establishment and for making us feel more welcomed each and every year...see you next June!
PS) we get dibs on rooms 303 & 304 (wink)
Mary & Joe

Stayed June 2013, traveled with friends
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Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 7, 2013
Thank you for staying with us again this year, it was our utmost pleasure to have your family and your friend's family as our guests. I certainly need not ask if you all enjoyed your yourselves, one only had to observe.

There are many fine restaurants in the area, as you know, but the "little ones" should enjoy the experience just as much as the adults.

I/we look forward to having you as our guests again next year.

Best Regards,
Alan
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Fairfax, Virginia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 3, 2013

We spent 5 days at The Crusader. We had an ocean front suite with a door we could close between the living area and bedroom area. The room was very clean every day. We had two double beds and a pull out couch. I slept on the pull out and found it to be pretty comfortable. Everyone on staff, from the front desk, to the cleaning staff, to the maintenance staff was friendly. Our view of the incredibly wide beach was fabulous. We were able to walk everywhere we wanted to go including the boardwalk and restaurants. The Crusader Restaurant, located downstairs was very convenient and was good. We will definitely be back!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 7, 2013
Thank you for your kind words, they are very much appreciated by the entire staff.

Yes, our beach is one of the most beautiful in the world and we were truly blessed to have been spared by Sandy's wrath. We are thankful every day that we can share our beautiful island with families like yours!

Best regards, and we all look forward to your visit next year.

Alan
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Owings Mills, MD
1 review
5 of 5 stars Reviewed July 2, 2013

Just returned from 5 days with my daughter and grand children at the Crusader. Loved the ocean view from our balcony. Clean, well maintained facilities. Friendly staff. Especially enjoyed breakfast on the outdoor patio. Nice little restaurant for breakfast and lunch. The location is convenient to the boardwalk and restaurants, bike rental is nearby, playground is right down the street. Absolutely family appropriate during our visit. We'll be back!

Room Tip: Ocean front rooms have private balconies.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 3, 2013
Good Morning,

Thank you for your kind words. It was a pleasure having you and your family as our guests and we all look forward to your return visit.

Best regards,
Alan
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Canton, CT
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 1, 2013

We just got home from our 3 night stay at the Crusader. I booked our room back in February, and picked the Crusader partially because it was called a family resort - which led me to believe it was more family friendly than some of the resorts with less partying. Our room was fine and the staff seemed friendly enough. However, our trip was practically ruined by the fact that there were several large groups staying there the same time as us who were very loud until all hours of the night. Each of our three nights adults sat on the sun deck and drank and talked/yelled while their children ran wild. Adults and children yelled to one another from down by the pool. It was as if these reunions thought they had booked the entire resort and nobody else mattered. On the first night, my 5 and 7 year old were still up at 10:30 p.m. because of the noise. Since there is supposedly a noise curfew at 11 p.m. in wildwood crest, I called the front desk at 10:50 p.m. to ask if they planned to do anything to enforce the curfew and (I believe his name was Paul) told me someone would be around in the next hour. It didn't help, and it continued each of the following nights - every day of our short trip our days activities were limited by my kids exhaustion. So much for a family resort!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 2, 2013
Please accept our sincerest apologies.

The families you are referring to (actually five families - it just seemed like a lot more to us) have been coming here for many years. We have never experienced a problem with them like this in previous years. Paul did respond to your notification right away and two additional times shortly there after.

I spoke with the families the next morning and the following evening. Unfortunately, some people just don't understand how to behave as a guest in someone's "home". Therefore they will not be welcome in our "home" anymore.

For more than forty years we have taken pride in offering our guests a family friendly resort and we will continue to do so. Please consider staying with us again and I can assure you a pleasant stay.

Thank you,
Alan
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Henryville, PA
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 30, 2013

Just returned from 4 nights. The room was oceanfront and clean. The beds were nice and the air cone worked great. The restaurant is great for breakfast and lunch. Fast, friendly and good food. Pool has a small "lower part" and drops from 5-11 feet quickly.
Parking is VERY tight. If you have a van or a bigger car, good luck. We came home after the boardwalk one night and there were only 2 tiny spots left. I could not fit my mini van so I had to park in the street. Other than that a nice hotel to spend some time at the Jersey Shore!

Room Tip: Get an ocean front room!
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review, July 2, 2013
Thank you for your review. We are all please you enjoyed your stay and hope you will return.

I do apologize for the parking situation. The Crusader, like every motel on the island, has tight parking. We do have one parking spot per room and monitor the parking lot and garage constantly to avoid any problems.

I have passed your compliments on to the restaurant staff. Thank you on their behalf.

I hope that we will have the pleasure of your company again.

Regards

"The Crusader Family"
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Norristown, Pennsylvania
1 review
4 of 5 stars Reviewed June 28, 2013

Very Clean, staff is super friendly, quiet atmosphere - I fell asleep on the pool deck as I listened to the sound of the ocean. I would recommend this resort to my family and friends.

I plan on returning and staying here throughout the summer season.

Room Tip: stay on 105 (pool and deck)
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Crusader Oceanfront Family Resort

Address: 6101 Ocean Ave., Wildwood Crest, NJ 08260
Location: United States > New Jersey > Jersey Shore > Wildwood Crest
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Wildwood Crest
#15 On the Beach Hotel in Wildwood Crest
#18 Family Hotel in Wildwood Crest
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
The Crusader Oceanfront Family Resort is located directly on the beach in beautiful Wildwood Crest, New Jersey. Here you will find the cleanest, whitest expanse of sandy beaches on the entire East Coast. There is surfing and water sports nearby and we boost the best amusement boardwalk on the coast. Our 40+ year reputation is a benchmark in cleanliness and hospitality. Please come and enjoy! ... more   less 
Also Known As:
The Crusader Oceanfront Family Hotel Wildwood Crest
Crusader Oceanfront Family Hotel

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