We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Crusader Oceanfront Family Resort: Traveler Reviews

Cardinal Road & Beach, Wildwood Crest, NJ 08260
Hotel amenities
The Crusader Oceanfront Family Resort
Ranked #38 of 73 hotels in Wildwood Crest
Which Wildwood Crest hotels are on sale?
Enter dates 1 night 2 nights
See hotels
Write a Review

33 reviews from our community

    Trip type
Traveler rating
    17
    7
    2
    1
    6
Date Rating
New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice place, nice staff”
5 of 5 stars Reviewed October 1, 2012

We have just stayed there for the third time in two years. The cleaning staff is very friendly and good at what they do. Never had an issue with room presentation. Staff was always friendly. Pool is very nice with plenty of lounge chairs. They have ping pong and shuffle board if you are so inclined. Right at the beach so that cannot be beat especially when they have a little faucet to get the sand off your feet so you do not have to track it to your room. they have a small coffee shop which is nice. In walking distance to the boadwalk. Also in walking distance to some restaraunts.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by susanm1974 for Wildwood Crest
Ask susanm1974 about The Crusader Oceanfront Family Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Nice, Clean Beach resort”
5 of 5 stars Reviewed September 26, 2012

My family and I have been staying here for almost 20 yrs. It is located right on the beach and is a great place to stay. It is very well maintained and all of the staff are friendly and helpfull. It has a resturant/coffee shop downstairs and a very nice size Heated pool. It is located only six blocks from the start of the boardwalk. If your looking for a relaxing place to stay but only a short walk to the boardwalk, this is the place for you..

Room Tip: request a beach/ocean view..
See more room tips
  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask WRK1968 about The Crusader Oceanfront Family Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth, New Jersey
1 review
3 helpful votes 3 helpful votes
“Very disappointed”
1 of 5 stars Reviewed September 14, 2012

Always had a great time at the crusader until this year 2012 in aug.I should of known I was going to have a bad time as soon as I showed up the elevators where down I had to carry my stuff to the room. As I'm walking to the room I noticed that the room they where giving me was not the one I reserved.they told me that I would get ocean front and pool view with private balcony.guess what they stuck me in 115. I argued with them telling them that they made a mistake.Allan the manager asked me if I can put you up on a higher floor would that be better I said I would just want my room but for the time being sure he said go see the room and let me know if you like it I told the woman that ok ill move for now as soon as I said that Allan walks up and says imsorry can't give you that room.Really ,,, I asked allan that I would like to speak with the person in which I made the reservation. He said as soon as he comes in he would tell him.They never contacted me they never apologized when I left I felt used and treated unfairly .one month has gone by and I'm writing this review you know I'm pissed, and still no phone call. Oh by the way tell your lifeguard stop texting while he's watching the kids in the pool. Never again thanks Allan keep up the good work.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Carlos M about The Crusader Oceanfront Family Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan S, General Manager at The Crusader Oceanfront Family Resort, responded to this review
October 16, 2012
While it is unfortunate that the elevator unexpectedly went out of service just days after it had routine service, I had staff standing by to assist all guests with luggage or whatever else they had to move from floor to floor.

I don't understand why this customer was surprised by his accommodations (a pool view efficiency suite which does offer an ocean view) . It was the same room type he reserved and occupied in 2010, in fact it was the room next to the one he reserved in 2010. In 2006 and 2009 he did reserve an ocean front suite.

The room types are clearly noted on all confirmations. The time to raise any question is upon reciept of the confirmation, not check in. I did ask the guest if he would be happier if I could move him one floor higher and he responded by asking which room. He was shown the alternative room while I tried to make the change. Unfortunately I was unable to manipulate reservations to accommodate him.

I made several sincere apologies to the guest and tried to ease the obvious tention between him and his guest. The person who took the reservation was off the first two days of the stay, and did attempt to call the room on at least three seperate occasions on the third and final day of the reservation.

We take great pride in our reservation proceedures. We always guarantee the type of accommodation and 99% of the time we can honor requests for particular locations or even room number. However, it is the responsibilty of the guest to review the confirmation (with particualr attention to dates, room type and rate) to be sure they are satisfied upon arrival.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hershey, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“REALLY NICE!!”
5 of 5 stars Reviewed September 6, 2012

I am an avid beach goer, and after having gone through the horrible experience at the El Coronado in July, I was very pleasantly surprised at the Crusader. The staff at check-in was delightful, the room was immaculate (and nicely air conditioned!), the beds were extremely comfortable. We thoroughly enjoyed our 4-day stay and will definitely return. Only one mishap and that was the elevator broke the night before we were checking out, but the front desk had two of their maintenance people show up at our third floor room to carry our luggage downstairs for us. Outstanding customer service.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 6 more reviews by happyg0lucky23_11 for Wildwood Crest
Ask happyg0lucky23_11 about The Crusader Oceanfront Family Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westwood, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great family vacation!”
5 of 5 stars Reviewed September 5, 2012

Great family vacation at The Crusader! It was very clean and the staff is so friendly. The room was a great size and it is a great location! If I had any negative it is that there is not enough lounge chairs around the pool and people put their towels on the chairs to save the few there are and then never come to the pool! But overall we had a wonderful time and will return for sure!!!!

Room Tip: The 4s rooms are the best!
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask DonnaMom about The Crusader Oceanfront Family Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attache Resort Motel
Great value on a similar hotel
Wildwood Crest, Jersey Shore
4.5 of 5 stars 103 Reviews
Still looking for a hotel?
Highly rated hotels in Wildwood Crest
Family-friendly
Monterey Resort
Monterey Resort 3.0 of 5 stars 30 reviews
Show Prices ABS:HotelCheckRates-d288417?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Wildwood Crest hotels
Gondolier Motel 4.5 of 5 stars 86 reviews Acacia Beachfront Motel 4.5 of 5 stars 104 reviews Port Royal Hotel 4.5 of 5 stars 150 reviews Attache Resort Motel 4.5 of 5 stars 103 reviews
Show Prices ABS:HotelCheckRates-d278731?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d283170?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d121463?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 73 hotels in Wildwood Crest, ranked by popularity

Been to The Crusader Oceanfront Family Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Crusader Oceanfront Family Resort

Also Known As:
The Crusader Oceanfront Family Hotel Wildwood Crest
The Crusader Oceanfront Family Hotel
Crusader Oceanfront Family Hotel
Address: Cardinal Road & Beach, Wildwood Crest, NJ 08260
Region: United States > New Jersey > Jersey Shore > Wildwood Crest
Amenities:
Free High-Speed Internet Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #38 of 73 hotels in Wildwood Crest
Price Range: $

Owners: What's your side of the story?

If you own or manage The Crusader Oceanfront Family Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing