We order from Sal's numerous times while staying in WC, and each time the food and service have been solid.
This time around was a bit different. The pizza, alfredo, hoagie, and fries were all stellar as expected. We also ordered a crispy (fried) chicken wrap from the menu. When we took it out of the take-out box, the chicken was grilled. Another disappointment was that they did not offer cheddar cheese with the wrap. This would have been okay had the person taking the order informed us of the chicken being grilled instead of fried.
They also seemed too busy to worry about customer complaints; I noticed this while sitting and waiting for our food to be ready. The one guy working behind the counter told one his coworkers to just say they were really busy and that is the reason for the mistake. This is not a valid excused for poor restaurant service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.