I am the owner of a tour company. I took 54 people to this hotel.
I have been in business for 33 years, have been in all 50 states in the USA. I have never stayed in such a filthy place. Please do yourself a favor and DO NOT book here! If you look at the pictures on the web site, they are very misleading! I took pictures of the bath room, bedroom, and the living room, if you want to see what it really looks like! The pictures are nothing like what you find in the room! The floors in bath room, and living room are disgustingly dirty! The grout in the bath room is supposed to be light grey and it is black from not being cleaned. I put towels down all over the bath room so I didn't have to stand on the floor and they were black! I wore white socks so I wouldn't be in my bare feet and they were black! Whatever you do, DO NOT go in the jacucci, my swimming suit was ruined, it has holes in it from whatever they put in the water and my ankle braclet which was sterling turned black! The jeweler said it is completely ruined. Two other people from my bus went in, one black suit turned purple, and one that was navy suit turned orange! I didn't sit on the couch because it had a big stain on it, I was so bad I wouldn't even put my suitcase on it.
When I went down to complain, they told me there wasn't any other rooms available and that I had the best room there! I had 54 people there, and felt if mine was the best I would hate to see theirs! They were all alike totally filthy!
I asked to talk to the manager 2 days in a row and they said he wasn't available! I asked them for him to call me in my room when he was available, and 5 days later when I checked out with my group, the manager still didn't not have the courtesy to call me. PLEASE do yourself a favor and DO NOT stay here. I wouldn't stay here if it was free!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.