This is the first and hopefully the last time I will ever write a negative hotel review, however, I feel obliged to do so. If you're looking for any type of customer service, this is not the place you're going to find it. The staff at the Bal Harbour Hotel was rude, inconsiderate and downright obnoxious. The hotel is dark, the rooms are puny and the food is atrocious. If you're really looking for a decent hotel for the price, you should look at the Port Royal...only a few blocks away. We had a nice dinner there...it was clean, the staff was gracious and kind and it just felt nice (prices are very comparable). I really do have to wonder about the sobriety and the sanity of the people who gave the Bal Harbour high marks...I'm not some snob, but I do have some standards and this hotel seems to have none. My 2 1/2 year old son fell and bumped into the 2nd story window (it's at floor level) which proceeded to shatter into several pieces...he almost fell out of it because this hotel didn't have tempered glass (which they lied about and insisted they did). Each night, as we returned to our cell ( I mean room) we wondered what we had done to deserve this awful hotel. It felt like punishment. If you wish to punish or torment your loved ones. . .stay at the Bal Harbour, it's good for that. If you love your family, I can not say it enough times...please save your time, your money and possibly your life by not staying at this incredibly awful establishment.
- Official Description (provided by the hotel):
- Bal Harbour is the most complete family resort complex in the Wildwoods. Spanning a full block right on the beach, it is a luxurious hotel with its own private entrance to the beautiful beaches of Wildwood Crest. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Bal Harbour Oceanfront
- Bal Harbour Oceanfront Wildwood Crest
- Bal Harbour Hotel Wildwood Crest