I have been staying at this hotel for my entire life every year in the summer and, this being my 18th year, I cannot think of where to begin how much this hotel has changed. From the moment management was renewed it seemed like it went down hill from there. The transition from blue to pink paint was a terrible idea--it looks absolutely tacky. The Rusty Rudder, the hotels restaurant, has had a major quality plummet. The food is no longer made with love but more so thrown into the pans like it was made in the microwave. The only thing left that's savory are the waffles. The rooms are OKAY. The bedding is nice, however mattress' could be a little bit softer. The flooring has gone from safe and comfortable to dirty and dangerous. I don't know whose grand idea it was to replace the carpet with tiles but it is really a safety hazard when it comes to walking around especially if there are many guests in and out of the pool and traveling via elevator to get from the pool to the room or vice versa. Speaking of the pool, it is pretty average. The deepest is 4 feet and you get what you pay for is not a statement the hotel lives up to. You would think that for $150 a night, the pool would be nice and painted, right? Wrong! Half of the pool in the shallow end is greatly lacking paint on the pool floor! I can not understand for a hotel that makes a good deal of money doesn't have the time and money to paint pool floor! The staff, not that considerate. Like I said, I've been coming here all my life and this year was the first year where I waited almost an hour and a half for my room to be ready. Although I arrived there at 2:00pm and check in is at 3:00pm, it should not take that long to clean ONE room. Check out is at 11 am which gives more than enough time to clean a room. With that being said, the maid service is TERRIBLE. They seem to hire foreign maids and that gets tricky if their English isn't well. They dot really clean as thorough as they should. They don't even present themselves professionally. They also don't understand privacy. I should not have to go out to the beach and come back to find three maids cleaning my room without my permission! That was the last straw; you're better off cleaning your own room and getting better service. The entire trip over was alright, definitely not average as it used to be in the past. I think Bolero is your best bet. I've stayed there for two years and haven't had any problems like this. It's a bit more expensive but it is totally worth the extra bucks. Not to mention that the food is EXCELLENT. Definitely not considering another stay here next year.
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- Also Known As:
- Beach Terrace Motor Hotel Wildwood
- Beach Terrace Motel