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“could have been better” 3 of 5 stars
Review of HYATT house Parsippany/Whippany

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HYATT house Parsippany/Whippany
3.0 of 5 Hotel   |   1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)   |  
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Ranked #2 of 6 Hotels in Whippany
Brooklyn, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“could have been better”
3 of 5 stars Reviewed July 7, 2014

I would have given this hotel 4 stars but i was a bit annoyed at the fact that the hotel staff closed off the common area in the hotel at 9pm on Saturday night. The hotel only has the pool and the breakfast areas where a group can congregate and hang out, both of which were closed off at 9 which is earlier than the typical 10pm quiet time. So i'm not sure where they expect groups to simply hang out and relax, on top of that none of the groups there were particularly loud. Granted I went for a fourth of July family / friends getaway and there were a lot of people, probably too many for the hotel to manage but they could have accommodated people a little better. other than that the staff was pretty good

Room Tip: don't go on a holiday weekend
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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131 reviews from our community

Traveler rating
    50
    46
    18
    6
    11
See reviews for
40
22
12
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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  • Spanish first
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English first
Worcestershire, UK
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 4, 2014

I've stayed here many times, but this time noticed how there's no pride left by management to keep the hotel clean. The hallways and elevators always have litter strewn in them, and numerous times the cleaning staff just walk by. Why aren't management overseeing this. Most of this hotel is looking decidedly dated.

The housemaids level of detail leaves much to be desired, they can spend enough time loudly speaking to each other in the hallways all times of day. Most of them don't speak or understand English, therefore haven't a clue what you're asking for. Why is the head housekeeper also not overseeing the level of cleanliness.

It's regretful to leave such comments, management at hotels have often told me if there are problems come and tell us. Chip, Andrew, etc; I've been at you hotel almost 2 weeks why haven't YOU noticed how untidy and dirty the place is looking?

  • Stayed June 2014, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hilton, New York
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed at this Hotel on June 26 - 30. We were in town for a special convention of Jehovah's witnesses at Met Life stadium. My wife four kids and I loved the hotel. After a long day at the convention we were able to relax at the pool and enjoy the patio tables and chairs near the pool. We were also excited to see two Webber gas grills that we could use to cook with. There is plenty of shopping near by and every room has it's own kitchen with a full size stove refrigerator and dishwasher. The free hot breakfast every day was also great especially because I have 4 kids. I recommend this hotel to anyone who needs a place to stay in this area.

Room Tip: Stop and Shop is less than a mile away and they have great prices and selection.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Morristown, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 29, 2014

We stayed here for my boyfriends birthday and had a great time swimming and grilling. The room was clean, big and comfortable. The in room kitchen had all utensils and such that we needed. They provided sponges and soap and paper towels as well. The pool area is spacious and sunny and provides towels. The only issue we had was having to reserve a grill time which is fine, but the staff didn't tell us anything about that the two times I called to book and confirm early check in. Both times I mentioned we would be grilling and it would have been nice if they mentioned the reservation process before we got there since we had talked about it. All in all not a big deal and the staff was very helpful once we were there. I definitely recommend this hotel to my friends who want a mini weekend away.

Stayed June 2014, traveled with friends
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Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 28, 2014

I stayed here for about 12 days. The rooms are nice, large, and clean. The beds are deformed, I'm guessing the mattresses need replaced. As there are high and low spots in the bed.

The rooms are clean, though my toilet always smelled, but I couldn't find the source. The hallways need vacumed continually. My room seemed to be cleaned last every day which was a pain. I was near the laundry room and there were always carts in the halls (and not pushed up against the wall), I often had to move them myself. The door to the laundry is always left open as well.

The staff is okay, definitely not Marriott quality.

The breakfast is pretty crappy with limited selection. They do have an omelet bar but it's greasy.

The hotel seems to host a bunch of large groups, so it's common to see 30 people standing in the lobby checking in or out which is annoying.

Good quiet location.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Canada, Kentucky
Top Contributor
253 reviews 253 reviews
176 hotel reviews
Reviews in 103 cities Reviews in 103 cities
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed June 13, 2014

For $71 a night on Hotwire, we were VERY satisfied with out two night stay. The suite was clean (not spotless, but clean), there was little noise (just a bit of walking around noise from the folks upstairs), and the breakfast was not bad - better than Residence Inn in the Marriott chain.

Staff was uniformly helpful.

I hope that we get lucky on future Hotwire bookings and stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kolkata (Calcutta), India
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 6, 2014

We stayed here for 11 nights in all in a one bedroom suite. Comfortably and reasonably roomy, it was all you need for a longish stay. Nicely equipped kitchen area good for the odd home cooked meal, comfortable couch in the living area, small but cosy bedroom, smallish but adequate bath. The complimentary hot breakfast was decent, certainly more than we expected and better than many similar hotels. They have a small mini mart in the lobby which stocks essentials.

Service was good and friendly, the location was close to the highway, but our room had absolutely no noise from the traffic. We did not use it, but they do have complimentary shuttle service to the nearby office district. The only minor grouse we had was with the limited number of channels on TV (no Showtime, ESPN2), which may not be good if you plan to stay for more than a couple of weeks.

Overall, just right for the price if you want to be staying long or longish.

Room Tip: Rooms facing to the right (as you walk in) of the lobby are more quiet.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about HYATT house Parsippany/Whippany

Address: 1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)
Phone Number:
Location: United States > New Jersey > Whippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Whippany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Parsippany/Whippany 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Parsippany/Whippany Hotel Whippany
Hyatt Summerfield Suites Whippany
Summerfield Suites Whippany
Hyatt Whippany
Whippany Summerfield Suites
Whippany Hyatt

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