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“Meh - Nice rooms, OK Staff, Poor Breakfast, Uncomfortable Beds” 3 of 5 stars
Review of HYATT house Parsippany/Whippany

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HYATT house Parsippany/Whippany
3.0 of 5 Hotel   |   1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)   |  
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Ranked #2 of 6 Hotels in Whippany
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“Meh - Nice rooms, OK Staff, Poor Breakfast, Uncomfortable Beds”
3 of 5 stars Reviewed June 28, 2014

I stayed here for about 12 days. The rooms are nice, large, and clean. The beds are deformed, I'm guessing the mattresses need replaced. As there are high and low spots in the bed.

The rooms are clean, though my toilet always smelled, but I couldn't find the source. The hallways need vacumed continually. My room seemed to be cleaned last every day which was a pain. I was near the laundry room and there were always carts in the halls (and not pushed up against the wall), I often had to move them myself. The door to the laundry is always left open as well.

The staff is okay, definitely not Marriott quality.

The breakfast is pretty crappy with limited selection. They do have an omelet bar but it's greasy.

The hotel seems to host a bunch of large groups, so it's common to see 30 people standing in the lobby checking in or out which is annoying.

Good quiet location.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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127 reviews from our community

Traveler rating
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    44
    16
    6
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Canada, Kentucky
Top Contributor
253 reviews 253 reviews
176 hotel reviews
Reviews in 102 cities Reviews in 102 cities
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed June 13, 2014

For $71 a night on Hotwire, we were VERY satisfied with out two night stay. The suite was clean (not spotless, but clean), there was little noise (just a bit of walking around noise from the folks upstairs), and the breakfast was not bad - better than Residence Inn in the Marriott chain.

Staff was uniformly helpful.

I hope that we get lucky on future Hotwire bookings and stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 6, 2014

We stayed here for 11 nights in all in a one bedroom suite. Comfortably and reasonably roomy, it was all you need for a longish stay. Nicely equipped kitchen area good for the odd home cooked meal, comfortable couch in the living area, small but cosy bedroom, smallish but adequate bath. The complimentary hot breakfast was decent, certainly more than we expected and better than many similar hotels. They have a small mini mart in the lobby which stocks essentials.

Service was good and friendly, the location was close to the highway, but our room had absolutely no noise from the traffic. We did not use it, but they do have complimentary shuttle service to the nearby office district. The only minor grouse we had was with the limited number of channels on TV (no Showtime, ESPN2), which may not be good if you plan to stay for more than a couple of weeks.

Overall, just right for the price if you want to be staying long or longish.

Room Tip: Rooms facing to the right (as you walk in) of the lobby are more quiet.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
75 reviews 75 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 23, 2014

This hotel is located in close to some headquarter offices tha is perfect for those companies business but it is also the perfect for one night out of the city routine. Love the suites, and reccommend Hyatt House they are very comfortable

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Groton, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 22, 2014

Recently stayed at this property, the staff is amazing!! Candy, Eric, Chelsea, Andrew and Chip made this an enjoyable visit. Very clean spacious rooms, full amenities for a long term stay. Breakfast and a light dinner included daily, Chelsea makes a mean omlette!! we have stayed at this property many times and the service has always been top notch. So much so that it's the same staff for the last 5 years that I have been a guest! Unheard of in the hotel business. The staff remembers me by name and and my favorite foods!! Awesome Hotel.

Room Tip: Ask for Andrew when booking.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne, New Jersey
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 21 cities Reviews in 21 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2014

Big plus: The accommodations were very nice.

Plus: The free breakfast buffet was awesome!

Neutral: Pool closed till Labor Day!? Yes, it's New Jersey... but since a pool is advertised, you'd expect it to be useable... like the INDOOR pools at two competitors down the street!

Minus: When we first arrived, the room smelled of deodorizer. (Good — someone's doing the job!) But by the time we left (2 night stay), the room smelled badly — like old beef and onions.

Big minus: The hotel has no control over this, but vehicular access from the highway is inconvenient and dangerous due to horrifically designed road networks and interchanges.

Room Tip: If you are a light sleeper, avoid rooms along the back of the hotel. Traffic noise on 287 was NOT a...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dnpinva
Top Contributor
200 reviews 200 reviews
90 hotel reviews
Reviews in 88 cities Reviews in 88 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed May 18, 2014

We expected more from a Hyatt. The property itself is nice, but it has not been well-maintained, and there were some general housekeeping issues.

Staff at the front desk was very pleasant. Checking in was a quick and easy experience. We also appreciated the 24/7 store for essentials, including wine. This was a great idea. The lobby looked a bit worn, however, and the elevator was quite dirty. This is not a good way to greet guests.

The hallways looked ok, but the rugs were stained in areas. The hallways did not smell fresh, like they should in a new-ish hotel.

In the room itself, the living room area was quite large, and the kitchen was very nice to have. The appliances were stainless steel, and the furnishings were nice. But the refrigerator was a bit beaten up. The room didn't smell fresh either. We thought there may have been an issue with the A/C units blowing out stale and/or musty air. There was a very peculiar smell in the room. The bedroom was also large, but the bed dipped down in places and was not very comfortable. The bathroom didn't seem to be very clean. The shower was moldy, and there were some stains in the toilet. The hot-cold sign on the shower had either worn off or was removed.

The breakfast did not meet our expectations. There were always people waiting for eggs/bacon/etc. to come out, and there was never enough food. The fruit was not fresh. By 9:30, there seemed only to be leftovers. We'd recommend the hotel not focus on breakfast and fix the other issues we noticed.

With more attention to details/maintenance/cleanliness, the hotel could achieve a good rating. But as is, we probably would not stay here again.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Parsippany/Whippany

Address: 1 Ridgedale Avenue North, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)
Phone Number:
Location: United States > New Jersey > Whippany
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Whippany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Parsippany/Whippany 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Parsippany/Whippany Hotel Whippany
Hyatt Summerfield Suites Whippany
Summerfield Suites Whippany
Hyatt Whippany
Whippany Hyatt
Whippany Summerfield Suites

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