This time I stayed here for four days, each have been storm related the staff is friendly respectfull and caring, they understand how upset everyone is, they greet everyone with smile and always ask if there is anything else they can do? an exceptional welcome. The staff were very professional and helpful I give them and A+, theroom are spacious and clean. I would definitely recommend this hotel. It was like home away from home.

Me and my fiancee have stayed here numerous times and have never been disappointed, friendly staff, spacious rooms, nice food. Room service is reasonably priced and the food is good! Would definitely recommend, I am booked to stay there November and December 2012!
I had booked an advanced purchase, no cancellation reservation and because I had to cancel one of the nights they waived all of the fees and gave me a full refund which they did not have to do as this was my mistake, I had booked one extra night that we didnt need. Only negative is the price is sometimes a little expensive, but not always!

We stayed at the Holiday Inn in Totowa, NJ in the aftermath of Hurrican Sandy. Many in New Jersey had to leave their homes because of a week or more without power or heat Lucky ones where able to find hotels in which to stay. This hotel was a great disappontment. The management acted as if no emergency was takling place. They were rude to guests and didn't make eye contact. They offered nothing to their displaced and stressed patrons to make their situation a little easier to handle. (Exceptions were Ms.Olivo at the front desk and the staff of the Ruby Lounge who were very helpful and friendly.) The rooms were not clean. Lower-priced hotels in the area went above and beyond to help their guests during this difficult time. It makes me very sad that the Holiday Inn did not step up when needed.

We stayed here for a week with our family ,First I have to mention that we received an exceptional welcome .The staff were very professional and helpful,The room was great .I would definitely recommend this hotel.