We picked this hotel because of its rates, and also its close proximity to the funeral we would be attending the following day. We thought we would be satisfied with just clean rooms, and comfortable beds. - apparently not. The lobby is beautiful - but we weren't staying in the lobby. The desk was relatively courteous and efficient, despite the late hour of our arrival. The positives pretty much end there. For little more than these rooms went for, and taking advantage of the same available discounts, we have stayed at 3 1/2 - 4star hotels. As others have mentioned, the hotel has an odd motel-type layout. This is especially important for women travelers, and those with small children - you will be going outside to get to the lobby, and you may be passing groups of drunken young people. We booked three rooms: a suite with two double beds and a sofa, for my husband and myself, and our adult son; along with two single king bed rooms, also with sofa. Walking along the outer walkway to accompany our other family members to their rooms, we were actually somewhat afraid, as there was obviously a party going on - with large burly males roughhousing, as they let others in and out through the building's side, which leads to the parking lot. We realized that our room's door appeared to have been kicked open or something, as the lower portion of the door had visible nails where it appeared to have been reconstructed (badly). Our daughter and son-in-law's room (across from the aforementioned party) also seemed to have been kicked or pushed in - with the doorjamb visibly savaged. I was frightened for my sister, who was alone in her room. Every time she wanted to come get something from our room, or to join us for takeout food, it was necessary for someone to escort her. One of the times, as we turned the door handle leading from the second floor outer walkway to the hallway/elevator area, the door handle just spun around, meaning that her side of the hallway was now unable to be opened. We had to approach the elevators from the other side of the upper walkway after that. As for the rooms themselves, they've clearly seen better days. On the surface, they appear well appointed, with generously sized bathrooms. However, the equipment has clearly seen better days - perhaps from all of the raucous partying that seems to go on at this hotel. As was mentioned in another review, there are problems with the telephones - which they will come and attempt to address, but they are clearly clueless as to what the problem is, even after you explain. My daughter's room had a great deal of mold in the bathroom, even around the bath fixtures; and was not the cleanest. My room appeared clean, but smelled very musty. Carpeting in two of the rooms appeared to be badly in need of shampooing. Free breakfast was decent, but even that couldn't make up for the fears of the previous evening - as well as for the fact that the outlet failed to work midway through my son ironing his shirt. It resumed working when plugged into a different outlet, but it was too late. The brand new shirt he was wearing to his grandmother's funeral was now bathed in rusty water, and stained. You should not have to work at being an electrician in your hotel room, or a locksmith, or a telephone repair person. You also should not have to fear for your personal safety...wondering if whatever goes on at this hotel that caused all of these doors to look as if they've been savaged, might just spill over into your room...or that, since they are in and out of the parking lot, the drunks might mistakenly kick your door in thinking that your room was where they were last partying. For lack of a better word, overall our stay was a truly "yucky" experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.