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“Not worth the money!” 3 of 5 stars
Review of Holiday Inn Philadelphia South-Swedesboro

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Holiday Inn Philadelphia South-Swedesboro
3.0 of 5 Hotel   |   One Pureland Drive, Interstate 295 at Exit 10, Swedesboro, NJ 08085   |  
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Ranked #2 of 2 Hotels in Swedesboro
Lakeland, Florida
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
“Not worth the money!”
3 of 5 stars Reviewed July 15, 2010

Hotel is VERY noisy at night. There are no ice machines on the floor. i went looking for ice and finally stopped at the front desk. The clerk said there were no ice machines on ANY floor and i would have to come to the front desk to get ice. He took my ice bucket back to the kitchen and returned with it half full. Unbelievable! Rooms are not bad. Just noisy and no ice. Stay across the way at the Hampton. Better value there.

  • Stayed June 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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76 reviews from our community

Traveler rating
    28
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    10
    5
See reviews for
16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed June 17, 2010

Take my advice, stay across the way at the Hampton. This Holiday Inn is So tired and worn out. I've been here 3 nights and am still waiting to see if housekeeping vacuums the giant dead moth in the corner on the floor.

The ONLY positives were the bed, the instant hot water and the sheets.

Cons: not one working ice machine in the halls, no flat screens, dirty/worn-out carpeting in the elevators. Pool under construction (empty) all summer. You want fast internet? forget it.

I went across the street to the Hampton and checked it out. Pool, clean everything, modern appointments!

Check out my photos

  • Stayed June 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kingston, Tennessee
Top Contributor
145 reviews 145 reviews
61 hotel reviews
Reviews in 86 cities Reviews in 86 cities
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed May 19, 2010

This is an older Holiday Inn, but you can tell the staff works to make the most of it. There is a game room, and a nice pool table. The lobby can hold an aircraft carrier, with both a large sunken restaurant, and a raised bar full of couches. Teh front desk is not clearly visible on entry, but its around the corner to the left. My room (234) was decently appointed with a desk and chair, sofabed, coffee table, king bed with nice linens and both soft and firm pillows and a large bath. The TV is not a flat panel, and I would guess the room was last refitted 4 or more years ago. The room is clean, and fairly quiet. A couple of interesting points: the Hampton Inn next door sits directly between the HI and the Verizon cell tower across the 295 interchange. Once you walk to the corner of the property, you get 5 bars, but in the parking lot or in the room, you get dropped calls. Also, the hotel restaurant closes between lunch and dinner. The hotel is strangely full weeknights too, but I was able to extend my stay an additional night on Thursday. I would happily stay here again.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 6, 2010

Pros: Friendly check-in/check out, convenient location, good price on hotwire, business center, newspaper, good sized rooms, nice linens.
Cons: In room coffee tastes like plastic, pillows too round, maid missed used towel on back of bathroom door from previous guest, walls seemed thin since neighbor's phone conversations were clearly audible.
Overall a good stay, there were minor issues but really liked the positive attitude from reception counter and staff.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Maryland
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 30, 2009

I have stayed at this hotel many times over the years since its inception, for both business and pleasure. But this is the first time I have stayed here in several years, the last time I had a reservation for this hotel there was no not water. We decided to stay nearby my relatives vice Philadelphia over this Thanksgiving weekend. The staff was nice, but the first room assigned to us, the AC/Heater was not working in the executive suite, was very musky and the sofa was filthy. We were assigned a room across from the hall which smelled better, but was still very outdated, dusty and with a sofa not as filthy. Being a Priority Club Platinum Card member and having stayed at some other Holiday Inn, and Crown Plaza’s this past year this hotel was not up to par. I would not stay here again for quite sometime. I would highly recommend the Hampton Inn next store, or the Old Town Sheraton in Philly.

  • Stayed November 2009, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cleveland, Ohio
Top Contributor
94 reviews 94 reviews
84 hotel reviews
Reviews in 77 cities Reviews in 77 cities
369 helpful votes 369 helpful votes
2 of 5 stars Reviewed October 20, 2009

NOTE: This hotel may have changed names -- for the address listed, this hotel should be called the "Holiday Inn Select Philadelphia South - Swedesboro" -- address is the same, except for the city/zip being: Swedesboro, NJ 08085. Mapping either address results in the same place, but the above information is what the hotel advertises.

The Holiday Inn Select / Swedesboro is a fairly average suburban hotel with aging rooms and infrastructure. While the price is certainly competitive with other Philadelphia-area hotels, the staff could use some significant re-training, and the hotel's trim is badly in need of some updates. We were there for a business meeting, and were a bit disappointed with the offerings all-around. Read on for more...

LOCATION:
The hotel is located directly adjacent to Exit 10 on I-295. Rooms facing the "front" side of the building have a significant amount of road noise from the Interstate. It's about a 20 minute drive from Philadelphia International Airport. Other transportation options include taxi, at about a $60 one-way fare, or a shared shuttle service, which costs $39 per person. (Note that the Commodore Barry Bridge on US 322 is free to cross from PA to NJ, but getting back to PA will cost you $4 toll.)

PROPERTY / AMENITIES:
The hotel itself is a 4-story building with two wings. The main lobby area offers a restaurant, an elevated lounge/bar area, a nook with a pool table and pinball machine in it, and a TV watching area with a large-screen TV, usually tuned to sports. Each floor has an elevator lobby that also contains a large-screen TV, and there is a larger game room available on the 2nd floor, with air hockey and more arcade games. There is a fitness center with the usual array of workout equipment. The pool area offers a bean-shaped pool, and a hot tub.

There is a business center available next to the front desk, and complimentary high-speed Internet is available in all guest rooms.

The lobby restaurant is open for 3 meals a day, but was a rather severe disappointment. Our dinner there began at 7:00 PM -- entrees did not arrive at the table until just after 8:30. Food quality was ok, but nothing special -- you'll find better going off-property. The large bar area is better, with a wide variety of beers and cocktails at reasonable prices. Room service is available until 10:00 PM. Complimentary coffee and tea are available for guests in the lobby each morning.

ROOMS:
The rooms are typical Holiday Inn rooms, last updated sometime in the late 80's by my guess. The heater/AC units are the large through-the-wall type, and were quite loud and rattling. Thermostat control was flaky, so it was hard to keep a balance between freezing and roasting -- I just shut the unit off before going to bed. The TV had horrible static until I realized that the cable connector on the back was broken -- each time it was turned on, I had to wiggle the cable to get a better connection before the image would clear on any channel.

The beds were comfortable, with two firmnesses of pillow provided. Linens seemed clean and well maintained, and were nice and fluffy.

The bathroom was another disappointment. The shower head was a weird, over-engineered massage head, but was distressingly caked with lime and hard water residue. One wouldn't be able to get much of a massage from it anyhow, because water pressure on the 4th floor was terribly low, and even at its hottest, the hot water was neither consistent nor especially hot. The curved shower rod was sagging, and so the curtain tended to open itself as it migrated to the middle of the rod during my shower. Towels were plentiful, but pretty cheap -- made of something like 33% sandpaper, as far as I could tell.

MEETING FACILITIES:
The hotel has ample ballrooms, meeting rooms and boardroom facilities available -- and they seem to be in high demand. The weekend we were there for our meeting, there were many groups going in-and-out of the various rooms. The rooms themselves are clean and well set-up, however the promised wireless Internet service had low-signal, and was slow and unreliable.

The most annoying parts of their meeting facilities were twofold: First, the walls seem to be paper-thin, so if the meeting/event next door to you is louder than you are, they're going to sound like they're in the same room with you. A wedding reception one day, and an evangelical church service the next, made it necessary to sometimes talk very loudly in our meeting. Second, the staff is both overbearing and terribly inconsiderate, as I'll explain in the staffing section below.

STAFF:
The hotel's front desk staff were friendly and effective. Unfortunately, that's about where it ends. The restaurant staff were somewhat surly, inattentive, argumentative, and outrageously slow to prepare and deliver food. The event-area staff behaved as though their clients were a major imposition on them, doing things like walking right in on meetings-in-progress and asking questions about whether we needed anything, or starting to clean up the coffee service, while people were trying to present. They'd start vacuuming the common areas and bumping the vacuum cleaner into the doors, or holding loud conversations in the hallway (with the aforementioned paper-thin walls.)

The sales staff seemed no more competent either, as our group was set up to be on a master account. Nonetheless, at check-out, each member of our group received a bill for the stay, even though the room charges had been taken care of in advance.

In general, I've given this property 2-stars because it's a fairly typical suburban Holiday Inn, but doesn't seem to try as hard as others I've stayed in, so its flaws are more glaring. Guests staying there simply as a jumping-off point for other area activities or passing through on the Interstate will find an inexpensive, mid-grade hotel that probably meets their needs. However guests staying at the hotel for a meeting or event, or those who will be staying more than a night or two, can absolutely do better within 20 minutes of this location.

With a few upgraded fixtures and some staff re-training, this hotel could be an excellent property. Until then, consider the Hampton Inn right next door if meeting facilities aren't necessary for your stay, or consider some of the event hotels north of this location closer to Philly, if they are.

  • Stayed October 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, PA
Top Contributor
122 reviews 122 reviews
31 hotel reviews
Reviews in 59 cities Reviews in 59 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 14, 2009

Stayed four nights at the Holiday Inn Select Bridgeport for a Vaseline Glass Convention held at the hotel. The rooms were clean, spacious and comfortable. The meals and desserts at the convention were out of this world. The convention hall was perfect for our meetings, seminars, and meals. Customer Service and housekeeping were awesome. My husband used the fitness center daily, and was very happy with it. He mentioned that posting a sign to remind users to wipe down equipment with a disinfectant cloth (wipes were supplied in the room) after use would be a good idea. The free wifi was easy to connect to. The open lobby / atrium was really nice. We enjoyed our stay at this hotel.

  • Stayed October 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Philadelphia South-Swedesboro

Address: One Pureland Drive, Interstate 295 at Exit 10, Swedesboro, NJ 08085
Phone Number:
Location: United States > New Jersey > Swedesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Swedesboro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Philadelphia South-Swedesboro 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Holiday Inn Philadelphia South-Swedesboro Hotel Swedesboro
Holiday Inn Bridgeport
Bridgeport Holiday Inn

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