We went to the bar for happy hour specials, but the bar tender was too busy stocking the bar to pay much attention to us. We ended up having one order of steamed mussel, one order of pierogis and two glasses of wine. When the steamed mussels arrived, she forgot to include the bread that we asked for. By the time we got the bread, the mussels were finished. When we asked for the check, we were charged for two orders of the mussels. We figured that was her tip and left the bar without feeling happy about the hour we spent there. Even though the manager does read these reviews and responds, she doesn't fix the issues. The food here on other occasions has been uneventful, old school and there not many healthy choices on the menu.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 4, 2013
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Thank you for joining Bell's Mansion during happy hour in our Tap Room. I greatly appreciate your review however I do wish that you had mentioned your dissatisfaction to the on duty manager during your stay with us so that we could fix the error our bartender had made.
As per your view on our menu items being uneventful and not healthy - I am sorry that you feel this way. Our menu is an extensive selection of flavorful and healthy meals which are all 100% homemade using locally grown produce.
I would really appreciate it if you could email me at [email@example.com] with the time and date of your experience so that I will know with which bartender to discuss such a situation.
Again, I apologize that you did not enjoy your time with us, but I do hope that you will join us back at Bell's Mansion.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.