Although Kyma has been a regular favorite of mine, I am sad to report a most unfortunate incident that occurred during my last visit. We arrived at a mostly empty Kyma to celebrate my mother's birthday and upon relaying our reservation name to the hostess, we were greeted with much hostility. There was confusion over the name under which the reservation had been placed, which should not have been an issue as there were only two tables present at the time and there was ample seating to accommodate any sized party. The hostess was downright rude and flippant towards us and even walked away from us to go to the back of the restaurant without giving us any direction. When we pointed out that she shouldn't be speaking so disrespectfully towards her customers, she responded saying that it was her restaurant and she could speak to us however she wanted. Having worked in the service industry for over a decade, I can say with confidence that this is the most disrespectful exchange I have ever experienced in a restaurant. I will never bring my business back to Kyma.
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