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“Comfortable in Somerset” 4 of 5 stars
Review of DoubleTree by Hilton Somerset Hotel & Conference Center

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DoubleTree by Hilton Somerset Hotel & Conference Center
3.5 of 5 Hotel   |   200 Atrium Drive, Somerset, NJ 08873-4197   |  
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Ranked #9 of 15 Hotels in Somerset
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Comfortable in Somerset”
4 of 5 stars Reviewed November 6, 2013

The Double Tree provided all the basic necessities for our business trip to Somerset. The ample parking lot was well lit and maintained. The entry area included a small but adequate sitting area where you could wait for the rest of your party. The staff was friendly and helpful at the front desk. The bar was area was comfortable and the bar staff did a great job. The restaurant had a pretty good menu but was a little over priced. The room was clean, bed was comfortable and the bathroom was fine.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, November 8, 2013
Thank you for staying with us and for your feedback. I'm happy to hear that you ejoyed the hotel. it sounds like you had an opportunity to experience quite a few aspects of the hotel and I'm glad that you were happy with them. Thank you for choosing the Somerset DoubleTree Hotel and we hope to serve you again very soon.
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, United States
1 review
5 of 5 stars Reviewed November 6, 2013

Finding the Double Tree was a nice surprise during a long family road trip. The hotel was really nice, clean and rest full. The morning breakfast buffet was fantastic and fueled us for the last leg of our trip. So happy we found Double Tree.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, November 8, 2013
And we are happy that you found us! Our goal is to make each and every guest as comfortable as possible in every way that we can. I'm glad to hear that the Somerset Doubletree Hotel was a restful and rejuvenating experience for you as you travelled home. Please come by and stay with us again the next time that you are in the area. Thank you.
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San Diego, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 1, 2013

Breakfast room service wrong both times; John Schuman (manager) a total jerk; drunken teenagers partying/banging/yelling/etc until 3am on the Hilton Honors floor despite *repeated* calls to security/front desk; ultra-creepy manager in the pub (rude, staring, attempting to intimidate); some staff pleasant, several quite rude.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, November 4, 2013
Thank you for your comments. I do apologize for the experiences that you encountered during your stay. Thank you for passing these on so that they may be addressed with the staff. Thank you.
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WI, United States
1 review
4 of 5 stars Reviewed October 30, 2013

Very nice hotel, very accommodating, quiet rooms and clean. Michael at check in was exceptional. was easy to find and easy access to airport. Breakfast was very good. Lobby was large enough that you could meet and not be in another's conversation.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, November 1, 2013
Thank you for your feedback. I'm glad that you found our hotel location, services and staff to your liking. Thank you very much for the positive comment in regards to Michael. I will be sure to pass it to him. Thank you for choosing us and we hope to serve you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 28, 2013

I recently stayed at the DoubleTree in Somerset, NJ for a friend's wedding. The rate was under $100, which is almost unheard of. The service was great, and the hotel stay was still following-up with us after we left. They did a wonderful job of making all of us feel at home and made sure that all of our needs were met. We enjoyed our stay at the hotel and would certainly recommend it to others. Thanks again!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, October 30, 2013
I am glad to read that you enjoyed your stay. Our goal is to make each and every guests' stay with us a comfortable and relaxing one. I'm glad that we achieved our goal. Thank you for choosing the DoubleTree Somerset and we hope to serve you again soon.
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Mandeville, La, United States
1 review
5 of 5 stars Reviewed October 28, 2013

All associates were extremely attentive including housekeeping. I appreciate a great robe, comfy bed & pillows and a good iron. The only thing that could have been better was that the hairdryer was missing the nozzle attachment on the end.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, October 30, 2013
Thank you for your feedback. I'm glad that you enjoyed the amenities. I am sorry that the attachment to the hair dryer was missing. Thank you for choosing the DoubleTree Somerset and we hope to serve you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 25, 2013

Even with a very large cultural event on the weekend at the Double Tree in Somerset, with many extra attendees (I think this was a Saturday wedding and celebartion) the staff was wonderful in helping with all the added people. A number of notices, in addition to a letter when I checked in help ready me for the busy-ness of the lounge and lobby Saturday afternoon and evening. This was great customer service and minimized disruption caused by the wedding. TK's restaurant staff were fun and the food was wonderful.

Room Tip: Didn't use the spa myself.
See more room tips
  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron C, General Manager at DoubleTree by Hilton Somerset Hotel & Conference Center, responded to this review, October 26, 2013
Thank you for staying with us and thank you for your comments. We do try our best to make all of our guests aware of large happenings at the hotel. It lets the other guests know that the hotel has a plan and that all is under control. We have also found, that many other guests enjoy witnessing other cultural events since they are very festive, colorful and joyous. I'm was happy to see that you enjoyed the staff at TK's and that you enjoyed your stay. We hope to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Somerset Hotel & Conference Center

Address: 200 Atrium Drive, Somerset, NJ 08873-4197
Phone Number:
Location: United States > New Jersey > Somerset
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Somerset
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Somerset Hotel & Conference Center 3.5*
Number of rooms: 361
Official Description (provided by the hotel):
Situated on 16 sprawling acres, our beautifully renovated hotel offers all the amenities you'd expect from a sophisticated urban hotel - plus indoor and outdoor pools, basketball and tennis courts and more. ... more   less 
Reservation Options:
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Also Known As:
Doubletree Somerset Executive Meeting Hotel Somerset

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