We cancelled the final nights stay (of our original reservation) over the phone the day before arrival, and then verified it when we checked in. We verified it because when cancelling it I wasn't sure (because of the clerk's bad English) whether he had really understood. When we were ready to check out there was no record that we had cancelled the final night and the clerk was very rude about it and refused to cancel us without charge. We agreed to stay the "EXTRA" night so we wouldn't lose money, changing our travel schedule. Later on they had to call us to move us out of our room so that somebody else could have a floor on the lower level. They had probably promised somebody that room because we had CANCELLED THAT NIGHT.
So if you make any changes GET THEM IN WRITING!!
The room itself was adequate.
- Official Description (provided by the hotel):
- "A Good Night's Sleep" Newly Built Smoke Free Red Carpet Inn is ideally located for Business and Vacation travelers. Just minutes away from Atlantic City*s World Famous, Always Turned On and Luxurious non-stop24 hrs. Casinos, Beautiful Beaches and Boardwalk. Excellent Shopping in Quality Retail Outlets on THE WALK, Charter Boat Fishing, Sailing Charters, Gondola Rides, Kayaking, High Voltage Nightclubs,Local Wineries, Amusement Pier and Arcades, Championship Golf Courses,Boardwalk Convention Hall, Atlantic City International Airport and Medical Center, FAA Technical Center, Ocean City, Wildwood, Cape Mayand HISTORIC SMITHVILLE JUST A MINUTE AWAY. Amenities include FREE WIRELESS INTERNET ACCESS, Business Center, Unlimited Phone calls, Continental Breakfast and Daily Newspaper. In Room 32 inch LCD TV and Over 70 Cable Channels, MINI FRIDGE, MICROWAVE, Coffee Maker and Iron-Iron Board. In Bathroom Granite Furnish Vanity, Specious Shower Curved Rod and Hairdryer. Onsite Guest laundry, fax, copy service. Fantastic Large Jacuzzi rooms and for honeymooners and couples on relaxing getaways. Come stay for a great vacation and a good nights rest. ... more less
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- Also Known As:
- Red Carpet Inn And Suites Smithville
- Red Carpet Inn & Suites Smithville Hotel Smithville