My husband and I booked this hotel based on the location and the free shuttle. We stayed 5 nights the weekend of New Years to enjoy the city and watch the Giants play at MetLife stadium. My biggest frustration with this hotel is the lack of communication and organizaton among the front desk staff with regards to their shuttle service. Although courteous, their ability to manage the shuttle is ridiculous! Bottom line it should be first come first serve, there should be a list of which the driver checks and then you're off on your way. However, that is completely opposite of the way it works. We were told to call 15 mintues before the next shuttle was to come which is every hour of which we attempted to do 3 times and every time we got pushed aside because the shuttle was full. It tooks us over 3 hours to get out of the hotel and we were so frustrated. It cost us a day in the city because of all the nonsense. It was New Year's Eve day and there were no cabs, the shuttle was a joke and it was too far to walk to the train station. We had to forfeit our day in the city because by the time we got out of the hotel it was too late as we would have been stuck in the City for the NYE festivites which is not what we wanted. Not only does the shuttle not run outside the city of Secaucus (don't expect to get to the stadium via the hotel but do expect to pay $20+ for a 2 mile cab ride) and if the hotel is busy don't expect to catch the shuttle. I would not stay there again.
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- Also Known As:
- Meadowlands Plaza Hotel-Secaucus Hotel Secaucus