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“Excellent value!” 5 of 5 stars
Review of Hilton Garden Inn Secaucus / Meadowlands

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Hilton Garden Inn Secaucus / Meadowlands
3.0 of 5 Hotel   |   875 Route 3 East Service Road, Secaucus, NJ 07094   |  
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Ranked #3 of 16 Hotels in Secaucus
Certificate of Excellence 2014
Niagara-on-the-Lake, Canada
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
54 helpful votes 54 helpful votes
“Excellent value!”
5 of 5 stars Reviewed September 27, 2012

We received a warm welcome at this hotel from smiling, friendly staff. The room was clean and comfortable and the king bed had a mattress with the dials for adjustable firmness on both sides. There was both a fridge and a microwave in the room which was very convenient. The bathroom was a comfortable size and the massaging shower head was wonderful. We stayed for three nights and enjoyed the proximity to the NJ Transit into NYC. Each night there were fresh, free cookies at the front desk for a nice evening snack. The room rates were very reasonable and although we didn't take advantage of the breakfast buffet, it looked very good. We would definitely recommend this to friends.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, October 1, 2012
Dear katamie:

On behalf of the entire staff I would like to thank you for taking the time to post a review of our Hilton Garden Inn and for your kind comments. We do appreciate you staying with us and are pleased that you found the location convenient for your visit to New York City. All of us do hope that you will stay with us again when you plan your next trip to our area.

Thank you again for your comments and for making our Hotel your home away from home.
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492 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfax, Virginia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 13, 2012

Having stayed in several Hilton Garden Inns, we've come to expect a comfortable familiarity that makes it feel as though we've been there before, even though it's our first visit. This hotel didn't disappoint; the room was very clean, comfortable and spacious and all the usual amenities were present. The bedding was excellent and everything worked properly. The restaurant, which is open only for breakfast, provided the usual HGI cooked-to-order breakfast which we've come to view as one of the nicest things about these hotels. It's always great to start the day with a good meal, especially if we're hitting the road that day. We particularly appreciated the nice assortment of fresh fruit and the fluffy omelets. This restaurant was on the small side, however, and was pretty crowded at times; if you're on a schedule, you'll want to take that into account. Two other things to be aware of: the air conditioning unit in our room was the old-style under-window type which was somewhat loud; it didn't prevent our getting an excellent night's sleep, but very light sleepers may have some difficulty. And the hotel's location may pose problems. It's on route 3 eastbound, with neither an entry or exit on the westbound lanes of route 3. Getting to the hotel from the NJ Turnpike is easy, but getting out, headed in the right direction, is another story. And reaching the hotel from another direction requires some circular routing. MetLife Stadium is to the west and the hotel is very convenient if you're attending a sports event there. Fortunately the hotel desk has a printed handout instructing guests in finding a way to turn around and get pointed toward the stadium. None of this is a show-stopper and I'd certainly recommend this hotel (and would gladly stay there again) but you do need to be aware of the complex road pattern and I'm not sure how well a GPS would do in finding your way..

Stayed September 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 15, 2012
Dear Happy Wanderer 023:

I would like to thank you for taking the time to fill in a review of our Hilton Garden Inn after your recent stay with us and thank you for your kind comments. I will be sure that our team members see your review so they can see how their efforts help make our guests feel comfortable when away from home.

Thank you again for staying with us as we do appeciate your business and we hope to see you the next time you find yourself in the New York City / Secaucus area.
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California
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 8, 2012

I was here for one night for business and I loved this place. The made to order breakfast was very good and so was the staff. The rooms were very very clean and with the hotel being close to the highway it was easy to drive to local eateries. I appreciated that they let me check in early and check out late.

All in all a great Hilton property and I would definitely stay there again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 10, 2012
Dear bbhottie:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn. All of us do appreciate your kind comments and the scores that you gave us. We do appreciate you staying with us and hope to see you again when you are on your next trip to the New York City area.

Thank you.
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Laval, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2012

We booked the room for one night with the intention of spending the day in NYC. We arrived at the hotel early (11h00) and they gave us our room, no fuss. The bus stop is a very short walk from the hotel and it is a 15 minute ride to the bus terminal on 42nd and 8th street. The hotel gives you a paper with the required info on how to go to and return from NYC by bus.
I saw many comments on how hard it is to find the hotel so I checked it out on Google street view. Luckly because yes you can easily miss the entrance. At the light before turing right on Paterson Plank Rd. the last sign on the pole at your right indicates the hotel towards the right, then hold your right. One you pass the home depot Parking lot, in the right hand curb, hold your right. there is another little sign on the bottom of the pole.
We figured the higher price compensated for the 30$ a day parking in Manhattan and the 12$ toll for the tunnel.
At 11$ for breakfast, no thank you. We picked up some bars while in NYC and had them for breakfast with coffee from the machine in the room.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 6, 2012
Dear Mike B:

I would like to thank you for taking the time to post a review of our hotel after your stay with us. We do appreciate your business and are pleased to see that you found the location on Google Maps and found that the bus was convenient.

All of us do hope to see you again when you travel to the New York City area.
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Toronto
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 4, 2012 via mobile

The hotel is very nice, very clean and extremely conveniently located. The staff at the reception is very friendly and knowledgable and always eager to help. The hotel is not very big, so you almost feel like being at an inn or B&B (particularly if you have breakfast there too). It's very close to the bus stop (aprox. 4-500 m) and the bus takes right into the core of Manhattan, at the Port Authority Terminal, which is 5 min. Walking distance from Times Square. The bus drivers on these routes are very nice and friendly as well, and they know tht people walking around there are only going to the bus stop (there's nothing else besides the hotel and a Home Depot), so we had one driver wait for us while we were waiting at the crossing for the green light. I found that very nice. Back to the hotel. The beds are amazing, I slept like a baby! And you can adjust the firmness of the mattress based on your preferences. There's free covered parking, which is a big plus for the New York area, and free Internet. We chose to have breakfast at the hotel every morning, and there was a buffet with fresh fruit, fruit juices, toast bread, bagels, muffins, donuts, croissants. Then you could also order eggs in any shape and form you wanted, with a variety of vegetables, or sausage, bacon, ham. They also make French toast, very good pancakes and you can make waffles if you want to. So there's plenty of variety. The kitchen staff makes you feel like home, they are extremely friendly and do their utmost best to make you feel comfortable. A few mornings I ordered just stir-fried vegetables, without the egg, and they accommodated that, although it was not on the menu. The coffee is also very good, which was important for us, as we are very particular about the coffee we drink. And coffee and tea are available in the hotel lobby 24/7. All in all, I would definitely recommend this hotel if you're going to New York, as it's affordable compared to hotels in Manhattan, and it's very good quality and particularly good service.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 5, 2012
Dear Speedy13:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn in Secaucus. All of us do appreciate you staying with us when away from home. I will be sure to share your kind comments with our staff so they can see how their hard work helps make our guests feel at home.

Thank you for staying with us and we hope to see you when you are on your next trip to our area.
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Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed September 4, 2012

I took my daughter to NYC this weekend, and as this was our first trip, we wanted to stay out of the city. I did some research and decided on HGI. Overall, the hotel was what I expected.

The good: The room was clean, bed was comfortable, breakfast was good, location was "as described," the price was right, the staff was nice, bus stop was fairly close,

The bad: The hot tub was "out of service" (having a hot tub was a deciding factor for us to stay, knowing how much walking we were going to do and when I mentioned this to the hotel staff, she didn't care at all), the room was either HOT or COLD, no matter how I set the thermostat and when it was on, it was loud. If you want to go anywhere in your car, it is not easy to navigate to the local shopping/eating area. We wanted dessert one evening & it was more of an adventure than getting to & from the city.

The "Other" - I am not sure what to say about the price of the breakfast... we may have paid, for nothing. It is unclear if the $11 extra was necessary to pay. I believe it may have only been for the "hot" part of the buffet and that the "cold" part was free. IF that is the case, we overpaid. If not, then many people went to the "cold" part and the hotel lost money... A good question to ask before you book. I also think that the hotel could easily pair up with a company to provide transportation to & from NYC, even if it's the same price as the bus.

We would use this hotel again - it is worth the price break to take the bus 10 mins into the city.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 5, 2012
Dear jes1969:

I would like to thank you for taking the time to post a review of our Hilton Garden Inn after your recent stay with us. We do appreciate you staying with us and your kind comments.

The whirlpool in the swimming pool area was waiting on a part for the heater which went down on Thursday and the repair company was not able to fix this prior to the weekend. I do apologize for this inconvenience. The breakfast buffet is $11.95 per person and includes all of the cold items plus the pastries and hot food. All hot food is made to order for your choice of eggs and omelets. We do have a Bed and Breakfast Deal available which includes the room and breakfast in the rate based upon the number of people in the room. The rate will reflect a discount as opposed to having to pay for the room and breakfast separately.

The highway system in New Jersey was devised with the idea to improve traffic flow and all of us can certainly understand the confusion with navigating some of the area when not used to this highway system.

We certainly do appreciate you staying with us and will look forward to seeing you on your next trip to our area.
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Los Angeles, California
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 29, 2012

I stayed at the HGI on my vacation. It was a last minute trip to visit the big city (NYC). The hotel is a little hard to find, but just call them when you are in the Home Depot parking lot and they will direct you in. Once at the hotel the front desk staff was amazing, we were able to check in early, (1130am). Once we checked in we asked, how do we get to the city,,well the hotel clerk,(male mid-40's,) took care of us, he gave us a cheat sheet on how to get to NYC and spend the day. He even gave us tips on how to get to Citi Field (NY Mets Stadium). I will be back at this hotel, the room was clean the bed was once again amazing! Free parking at the hotel and being a 20 minute bus ride into NY Port Authority makes this a MUST STAY HOTEL. The walk to the bus stop takes all of 5 minutes and do not worry, your not in a bad part of town, their are plenty of other hotel guest making the same walk. You will have to walk in grass, so be prepared if you are wearing anything other than sneakers. The only reason for not 5 stars is no free breakfast...but even at the price they charge ($11.00 pp) its a GREAT PRICE....

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISecaucus, General Manager at Hilton Garden Inn Secaucus / Meadowlands, responded to this review, September 4, 2012
Dear blues911:

On behalf of all of us here at the Hilton Garden Inn in Secaucus I would like to thank you for taking the time to post a review of our hotel and for your kind comments. I am pleased that you liked the cleanliness of our hotel and found that the New Jersey Transit buses were easy to use. On your next trip you may want to look at our Bed and Breakfast Deal available on our website or by calling the hotel direct. The rate for this package will include breakfast for up to four people.

Thank you for staying with us and we hope to see you again on your next trip to our area.
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Additional Information about Hilton Garden Inn Secaucus / Meadowlands

Address: 875 Route 3 East Service Road, Secaucus, NJ 07094
Phone Number:
Location: United States > New Jersey > Secaucus
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Secaucus
#1 Romantic Hotel in Secaucus
#3 Family Hotel in Secaucus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Secaucus / Meadowlands 3*
Number of rooms: 124
Official Description (provided by the hotel):
Minutes from New York City..."without the cost." At the Hilton Garden Inn Secaucus/Meadowlands hotel, busy executives as well as leisure travelers will be pleased to find everything they need to make their trip to the Northern New Jersey/Secaucus shopping district and New York City both relaxing and enjoyable: Complimentary Self Parking garage, Complimentary 24-hour business center, Complimentary workout facility, The Garden Sleep System™ Bed - in all of our guest rooms - So comfortable you won't want to leave, Wireless Internet service in lobby and restaurant, Great American Grill® - open for breakfast in our lobby dining area, 24-hour Pavilion Pantry convenience mart, Indoor heated pool and Jacuzzi®, New York City tours available with pick up from our hotel. Secaucus/Meadowlands & New York City Attractions: Are you ready to shop or visit the largest city in the world? The Hilton Garden Inn's Secaucus, NJ hotel provides easy access to all of the attractions in the area: 3 miles to New York City via the Lincoln Tunnel, NJ Transit bus stop to New York City less than 1/4 mile away (5 minute walk), Buses operate 24 hours a day, 5 miles to World Trade Center area, 4 miles to Empire State Building, 3 miles to the Meadowlands Sports Complex for horse racing, sporting events and concerts (MetLife Stadium, Izod Center), 3 miles to the Meadowlands Sports and Entertainment Center (future opening) for shopping and sporting events, Easy access to the Secaucus Outlets shopping area, Access to all major highways including the NJ Turnpike, I-80, I-95, I-78, Rt 1&9 and the Garden State Parkway, 10 miles to Liberty State Park and Statue of Liberty. Our guestrooms are warm and inviting, yet elegant and functional with the option of one or two beds. Features also include: The Garden Sleep System Bed, Oversized work desk with ergonomic Mirra® chair by Herman Miller, Two phones featuring voice mail, speaker phone capability and data ports, Complimentary wired and wireless Internet service, 37-inch LCD flat screen televisions in all guest rooms, Secure in-room printing to the business center, Microwave, Coffee maker, Refrigerator, Iron and Ironing Board, Hairdryer, USA Today® delivered each weekday morning, Clock radio with MP3 connection, Complimentary Safe Deposit Boxes available at the front desk. Secaucus Hotel Meeting & Event Services: Whether you are planning a corporate meeting, a family reunion or just want to have a place to meet, know that by choosing the Hilton Garden Inn's hotel in Secaucus, NJ will make YOU look good with: Our Meadowlands Meeting room with 1275 square feet of space can accommodate up to 100 guests theater style. This room can be divided in two for smaller breakout rooms. The Liberty Meeting room with 950 square feet of space can accommodate up to 65 guests banquet style. Executive Boardroom for up to 10 guests for that very important meeting or get together. Dedicated sales professional to focus on the details. On-site catering for breakfast with varied menus to compliment your budget. You can choose lunch from our on-site catering menu or from an outside caterer who can also provide dinner options for your gathering. A choice of menus is available for your breaks to keep everyone refreshed. eEvents Booking - Ideal for booking fewer than 25 guest rooms or for booking space for an all-day business meeting. On Site A/V available upon request. ... more   less 
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Also Known As:
Hilton Garden Inn Secaucus / Meadowlands Hotel Secaucus
Hilton Garden Inn Meadowlands
Hilton Secaucus

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