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“Hurricane Sandy Relief!” 5 of 5 stars
Review of Holiday Inn Secaucus Meadowlands

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Holiday Inn Secaucus Meadowlands
3.0 of 5 Hotel   |   300 Plaza Dr., Secaucus, NJ 07094   |  
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Ranked #4 of 15 Hotels in Secaucus
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Hurricane Sandy Relief!”
5 of 5 stars Reviewed November 20, 2012

During hurricane Sandy my home and my daughters home lost power like many others here on the east coast. With the power companies giving us a restoration date 10 days out we decided to stay at the Holiday inn Secaucus. When we got there we were warmly greeted by the front desk and bellmen staff. Our room was spacious and clean and the beds were so comfortable. There are lots of restaurants in the vicinity but we opted to stay in the hotel restaurant the Urban Plum. Boy, were we pleasantly suprised! Not only is the food 5 star worthy it is also reasonably priced. The server staff was very attentive and friendly. There was also a free shuttle that took us over to the walmart for some supplies that we needed- what a great service! This hotel is such is like no other that I have stayed at. The staff seems to really enjoy what they do and it shows! I would reccomend this hotel to anyone that is in this area! Thank you guys for such a great stay in such a devastating time!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, December 3, 2012
Dear Elle1325

We appreciate the positive feedback. The hurricane was a difficult time for many of our guest, and we are thankful that we are able to be helpful under such a stressful situation. Thank you for your business, and we hope to see you again in the future under better circumstances.

Miguel Kuan

General Manager
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281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 18, 2012

This hotel is located near to outlet shops, restaurants... that are in a walking distance. There is a bus stop just in front of the hotel, that you can use if you want to go to Manhattan. Buses usually run throughout the day, and takes you to Port Authority Bus Station in 20 minutes aprox.

People at the reception were very nice and helpful. Room was quite big, and well mainained. Beds were very comfortable as well! Bathroom had plenty of towels, and well cleaned. Air-conditioning system was very noisy to use while sleeping.

Breakfast was a bit disappointing. We came to the restaurant 45 minutes before the breakfast was closing, and we found a lack of everything (cups, juices, bakery in general, and cutlery). They were not replacing missing stuff, but cleaning tables and removing dishes.

Free shuttle bus for locations nearby was a very good point!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, November 26, 2012
Dear Picdix

We have shared your comments with our restaurant staff, and we apologize for any inconvenience it might caused throughout your stay. I appreciate you taking the time to give us valuable feedback, so we can have the opportunity to rectify the issue. Thank you for your business and we hope to see you again soon.

Miguel Kuan

General Manager
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Union City, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2012

The morning after Hurricane Sandy came through, my boyfriend and I were in search of a hot breakfast since we had lost power the night before. After driving through town and finding all local restaurants closed, we stumbled into the Holiday Inn Secaucus. Not only were we treated to a great breakfast, we ended up staying for the next 5 days until power was restored at our house. The staff was very accomodating to us, as we did not know when power would return. The breakfast staff was very attentive every morning, offering fruit to take with us and to-go coffee cups. The housekeeping staff was pleasant, offering a warm greeting every morning. Miguel Kuan, the General Manager, was very flexible with us due to our circumstances. While this stay was not under the best of circumstances, the Holiday Inn team really made us at ease and allowed us to keep our lives moving despite the Hurricane.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, November 19, 2012
Dear Kristin

We are glad that you were able to have a pleasant experience thorough out your stay. Many folks had to go through difficult times, so we were very sensitive to the need of our guests. I am glad to know that your power got restored and that you were able to return home safely. Thanks for taking the time to let us know about your experince

Miguel Kuan

General Manager
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Lawrenceville, Georgia
1 review
5 of 5 stars Reviewed November 13, 2012

We are using the hotel to launch inspectors working hurricane Sandy. The staff, especially Sales, did everything they could to take care of us. What a great hotel with wonderful staff.
There are great places to eat just out the back door of the hotel and free parking across the street. Thank you for taking care of us under difficult cicumstances. Bob

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, November 19, 2012
Robert

We appreciate you noticing the efforts that our staff put forward during such a difficult time for many folks across the Tri State area. We thank you for your business and hope to service you in the future when you are visiting the area.

Miguel Kuan

General Manager
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Teterboro, New Jersey
1 review
5 of 5 stars Reviewed October 24, 2012

Great staff and beautiful facilities. Great shopps and restraunts within walking distance to hotel. Convenient for crew members flying in and out of Teterboro Airport. Staff is extremely courteous and friendly. Shuttle service available to local attractions I highly recommend this hotel

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, October 25, 2012
Dear Arabasca

Thank you for enjoying our staff and acommodations. Our location is very convenient for all our guests in the area, as you mentioned we have a variety of food options and shopping that is convenient and entertaining. We hope that you visit us again, and thank you for taking the time to give us your positive feedback.

Miguel Kuan

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleet, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2012

On a business trip arriving on Sunday afternoon. My room was ready and waiting and I was very impressed with the size of it - 2 double beds, a comfortable chair and a desk, flat screen TV and still room to move around.
Take the NJ transit bus to Manhatten - only $8 return and goes from just round the corner. The 320 takes you straight into Port Authority in Times Square. Staff in the hotel will give you a timetable for the bus
breakfast wasn't bad - pancakes, some fruit, cereal, cooked breakfast - even the chance to make your own waffle! You can even take your coffee to go when you're finished
Had dinner one night. the staff were really friendly and keen to make it a pleasant experience. Food was great and service excellent.
if it had a downside it was probably the airconditioning. it would have been too noisy to sleep wth it on - fortunately this was October so it was no issue to turn it off.
All in all a pleasure - I will stay again next time I go to NY

Room Tip: I was on the 5th floor and was amazed by how quiet it was. the only sound was the occassional hootin...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, November 2, 2012
Dear fordie 41

We are glad that you enjoyed your stay staff with us, and especially the quality of our food. Our chef is very passionate about the quality and so is the rest of our staff. Thanks for bringing the AC unit to our attention, they are brand new, but we will have our Engineering team check our guest rooms. Thanks for your business, please come visit us again.

Miguel Kuan
General Manager
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Greensburg, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2012

I have made several trips to NYC, always staying in the city. This past trip I decided to try NJ instead. This is the PERFECT location for a trip to NYC. The hotel staff is excellent. The rooms was twice the size as NYC rooms, all the staff was extremely friendly and helpful. There is free parking across the street from the hotel, but I used the valet for $13 a day, it was much more convenient. The 320 bus to NYC is at the end of the hotel drive and comes about every 15-20 minutes. There is 1 stop after the hotel and then drops at the main terminal in midtown, about 4-5 blocks from Times Square. The cost is $7.90 for round trip. I found this very convenient. Outside the back of the hotel is a plethora of dining options, Hoolihans, Chili's, pizza, mediterrean cafe, Japanese steakhouse, subway, Dunkin Doughnuts, and more. There is a movie theater across the street from the back plaza. I found a new hotel with this gem!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel K, General Manager at Holiday Inn Secaucus Meadowlands, responded to this review, November 2, 2012
Dear Janet C

Thanks for taking the time to write such nice comments about our staff, we work very hard to make our guest feel welcomed. Our location is very convenient and has multiple choices for dining, including our own Urban Plum with an American Cuisine that provides great food at reasonable prices. We also have a great beer selection from Micro brews to imported beers (about 50) that our guest enjoy.

Miguel Kuan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Secaucus Meadowlands

Address: 300 Plaza Dr., Secaucus, NJ 07094
Phone Number:
Location: United States > New Jersey > Secaucus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Business Hotel in Secaucus
#4 Family Hotel in Secaucus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Secaucus Meadowlands 3*
Number of rooms: 161
Official Description (provided by the hotel):
Located four miles from Times Square and in the heart of The Plaza at Harmon Meadow, the Holiday Inn® Secaucus Meadowlands hotel's staff delivers an unrivaled level of convenience and service. You'll love being within walking distance to the shops and dining at The Plaza, adjacent to our hotel's location near NYC. The wonders of New York City, Manhattan, Time Square and The Meadowlands Sports Complex (IZOD Center & Giants Stadium) are just a short NJ Transit bus ride from the hotel's location. Enjoy dining at the Urban Plum restaurant or PRESS Coffee bar. ... more   less 
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Also Known As:
Holiday Inn Secaucus Meadowlands Hotel Secaucus
Secaucus Holiday Inn

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