Marriott should have closed this hotel while they are under construction. As an Marriott Elite customer I stay due to the true rewards program they offer however the hotel presently is unacceptable. The entrance to the hotel is totally closed where the lobby is under construction. You will have to drive behind the hotel down a small alley or park in the public parking garage to check in the back. The check in area is a mess and once checked in you have to walk through a make shift cooridor and take the absoulte slowest elevator in the world to your room. None of the card keys worked and the maintenance man had to take you to your room to unlock the door. Better ask for the 7th floor due to the noise. I stay at this hotel 30+ days a year (flight crew) and the elevators are so slow I would believe some guy with a winch is running it up and down. The internet is dial up slow and has been like this for at least a year. Trying to download a file only to have the system time out is so frusturating. Although we have complained to managament nothing has been done about either. The exterior is due for a refurb as well, it is dated and looks old. The rooms are ok but nothing special with cooling and heating from a floor mounted unit - very hard to get the temperature just right. If you want shampoo after the first day you need to go find housekeeping. We had the fire alarm go off only to find the emergency exit stairway black and unlit - sure am glad it was a false alarm (which went off about a dozen times) The only true bonus of this hotel is the staff behind the counter, really nice folks and they always remember us. The 320 bus is right across the street into NYC takes about 20 minutes which is really nice however there are 5 or 6 other hotels in the same block. The internet rate shows $139 per night and am guessing one room is a loss leader as I have never seen that rate checking in.
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- Also Known As:
- Courtyard Secaucus Meadowlands Hotel Secaucus
- Secaucus Courtyard
- Secaucus Marriott