We were walking around Seaside trying to find a hotel for two night and this place was superb with customer service, and had everything we needed. We waited outside before they opened - as soon as they did we asked about a room and we were signed up and given keys immediatly, this being around 9 am. We dealth with about 5 different workers on the property and all had extremely good customer service. They have coffee and bagels availible in the morning in the office and we were offered them as soon as we signed up for the room. The room was supposed to be non smoking but smelled of smoke and had ashtrays, so a minor mixup but we just opened the window for the day while we were out and it was fine when we returned. The rooms were clean and had a good amount of room in them. There was a bed, kitchenette with a two seater table and a bathroom. The room was very comfortable. The wall unit heated and cooled our room very efficiently and it was very quiet. We found that to be a big issue with seaside hotels, the ac units are so loud and old and do not do a good job. That is not the issue here. They are new and work perfect.
We had an issue with our tv... it died on us... we went down to speak to front desk and thier reply was "Can we come now?" Immediate attention. The problem was solved right away and with the same friendly customer service.
We have been visiting seaside for the past two years and plan to make it a yearly thing. I will always book with this motel from now on. It was an exceptional stay.
This hotel was a block from a 7-eleven too - great for last minute items for daily slurpees =)
PROS - great customer service - suites with a kitchenette - coffee and bagels for the morning - swimming pool - very close to beach and anything else you would want to do
CONS - No elevator that I saw - we had to do 2 flights of stairs to get to our room - no problem for us but could be for some people
parking was tight - there is parking in front of the motel and an overflow lot a teeny walk away - we had to park in the overflow for almost the whole stay
- Also Known As:
- Sunburst Motels i And Ii
- Sunburst Motels i & Ii Hotel Seaside Heights
- Sunburst Motel Seaside Heights
- Sunburst Hotel Seaside Heights