Stayed at the Sea Gem from Friday 7/27/12 to Monday 7/30/2012. On Sunday, the 29th, we saw a bed bug crawling across the bed. The bug was brought to the front desk, where the attendant unwrapped the paper it was wrapped in and stated, "I hate these f#ckin things!" as he squashed it. Management was then called and we were promised a room change and to have one night comped. As we inspected the room they tried to move us into, we noticed a foul odor in the room and found a broken crack pipe in a slit in the mattress! God knows what else was in that room!!! By that time, the property manager was no longer on premise and a call was made explaining the situation and asking for another room. No call was ever returned to us. So we weighed our options, continue to stay in a room where we had been exposed to bugs or potentially get stuck with a needle and contract Hepatitis or some other blood born disease. We had no other options and didn't want to cut our planned vacation short - Bugs were the lesser of the two evils. The desk attendant gave us flimsy black trash bags to pack our stuff in. The following day, we called management about our restitution and they stated that they were not going to comp us for an evening because we decided to stay another night, not going to reimburse expenses for cleaning and laundering, and finally stated it was our problem to deal with. Shame on management for stating that this is our problem and not doing a single thing to prevent these opportunistic hitch-hickers from attacking more patrols of their establishment. Also note that we were expected to take our exposed belongings to another room to spread the problem.
- Also Known As:
- Sea Gem Motel & Apartments Hotel Seaside Heights
- Sea Gem Motel & Apartments Hotel
- Sea Gem Motel And Apartments
- Sea Gem Hotel Apartments
- Sea Gem Motel Apartments