My boyfriend and I booked this hotel off another website, and the reviews were ok. Unfortunately, there was not much of a choice of vacancies during the time were looking to stay.
We arrived and the clerk at the desk was nice, but we were soon told the pool was closed because the Department of Health deemed it as unsatisfactory. When asked when the pool would be reopened, we were told "whenever the owners tell me to".
Our room was room # 3- right across from the pool, and it was the size of a utility closet. Every corner of the room had mold, including the bathroom. The windows were filthy and the blinds fell off the wall when we tried to close them. There was one outlet in the room that would allow you to EITHER watch TV, OR use the microwave.
The bathroom toilet was so close to the wall that I did not fit (I am 4'11"), not to mention my boyfriend who is about 6' tall. The bed sheets were rumpled, with hair on them, the towels were dirty and the room smelled of stale cigarettes.
We were checked in for about 4 hours, the length of time it took us to find a new place to stay and the owners did not want to refund us for the inhabitable conditions. They were going to charge us for one nights stay, even after inquiring if the hotel was sold out and it was not.
I was on the phone with Hotels.com for about an hour and a half, while they argued also with the owners of the hotel, and they not only refunded us our money, but booked us in a beautiful hotel in Atlantic City for the same price.
- Official Description (provided by the hotel):
- Family friendly motel in the heart of Seaside Heights. Center location 2 blocks from boardwalk or beach, one & half block from water park and two blocks from Casino Pier. Large 9 feet deep swimming pool with clear water. ... more less
- Reservation Options:
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- Also Known As:
- Atlantic Motel Seaside Heights
- Atlantic Hotel Seaside Heights