I've stayed at this location before and stayed here again due to familiarity. It's misleading that these reviews say this is the #1 hotel in Rutherford since there are only 2 listed. But it's rated a 3.5 star hotel for some reason and an average 4 star review. I would give them 3 stars and recommend as it's a decent choice for the area. But in any mid-size City, the customer service is a bit lacking.
I called to ask for a replacement desk chair as it wasn't functioning properly and was immediately told that all the chairs in the room were non-adjustable. I hung up but thought about it and remembered my last visit I could adjust my chair, the current chair had a lever to adjust the height but was not working, and it was foolish to let things lie just because they had a snappy response. So I called again to either bring up another chair or I had to leave since I'm here for business and need to work. With a functioning chair. They brought up a chair immediately. And it works. And the guy that brought the chair could immediately see that the chair was leaning to one side. +1 star for response time -2 stars for making me ask twice.
Pros: Remodeled and looks nice, neutral color palette, roomy, self-service washer/dryer available.
Cons: No wireless in rooms, you can clearly see and hear the highway traffic right outside the window, customer service needs some work,
- Official Description (provided by the hotel):
- Experience the best the Meadowlands NJ has to offer at the newly transformed Renaissance Meadowlands Hotel. This hotel in Rutherford is perfectly situated on the northwest corner of the Meadowlands Corporate Park with easy access to Routes 3 & 17, the NJ Turnpike and Garden State Pkwy. We're a quick 6 miles from New York City and close to MetLife Stadium. Drive just 1 mile to the Meadowlands Sports Complex (IZOD Center and Meadowlands Racetrack) and only minutes to the Prudential Center in Newark. Our hotel in the Meadowlands features 167 beautifully appointed, moderdernized guest rooms and suites. Dine in whimsical style at our Finch's restaurant and lounge; featuring a farm to table menu and an extensive, award-winning wine selection. Relax in the indoor pool, whirlpool or fitness center. Our freshly renovated meeting rooms are the perfect choice for gatherings of up to 240 people. Discover how the Renaissance Meadowlands Hotel provides luxury, style, service and sophistication above all Meadowlands hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Priceline, Orbitz, Marriott and Hotels.com so you can book your Renaissance Meadowlands Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Rutherford
- Rutherford Renaissance
- Renaissance Meadowlands Hotel Rutherford, NJ, North America