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“Work Trip” 4 of 5 stars
Review of Hilton Garden Inn Rockaway

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Hilton Garden Inn Rockaway
3.0 of 5 Hotel   |   375 Mount Hope Ave, Rockaway, NJ 07866   |  
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Ranked #1 of 3 Hotels in Rockaway
Certificate of Excellence 2014
Wilmington, Delaware
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
“Work Trip”
4 of 5 stars Reviewed August 22, 2012

I stayed at this Hilton and it was my first stay with the Hilton chain. I had a wonderful overall stay. I stayed for 3 nights and one thing that stuck out to me was that after being in meetings all day I knew that I could come back and relax and enjoy all of their amenities, especially the pool and hot tub. The location is good and I liked that it was so close to the mall. My two favorite features in the room was that they provided good quality shampoo and conditioner, my other favorite feature was the amazing bed. The bed softness/hardness was adjustable with a knob on the side of the mattress, very comfortable. I would definitely return when I return to the area.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
Staying for 3 nights really gives you a good idea of our hotel and all we offer. I am so glad you enjoyed the beds and the hotel and hope to see you again on your next trip either for work or pleasure. Thank you for taking the time out of your schedule to write such a nice review.
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269 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Connecticut
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2012

We stayed at this hotel for only one night for a family reunion nearby. The room was large and very clean. The desk staff was exceptionally friendly and helpful. The free Wi-Fi and Sunday morning breakfast buffet was a very nice surprise. The breakfast was much more than we had expected (made to order omelets, pancakes, etc.) There were even two complimentary bottles of water in the room. The adjustable firmness beds were a very nice amenity. There was free coffee and juice available in the lobby when we checked in. The pool and hot tub were a wonderful. All in all, there was nothing I could find to complain about this hotel. The fact it is located in a shopping center was a very nice bonus for my wife!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
WOW a 5 start review it sounds like you enjoyed your stay with us and we could not be more happy. We do our best and hope for the best so it is so nice we someone takes the time out to recognize all the hard work and the hard working people. I thank you very much for all that you have said and for taking the time to say it.
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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 30, 2012

Rooms are clean and big, more than enough space for all ur luggages, beds are comfy and adjustable. People are very nice and patient, restaurant food is delicious and very cheap! Shopping mall right across. 30 to 45 mins to NYC. Will def choose this hotel again if shopping in NYC.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
LuLu,

Maybe I should have you write for my website you sell our hotel for us. Thank you for the kind words and taking the time to write a review. And it is especially nice to hear from our friends from across the border.
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Olen, Belgium
Top Contributor
76 reviews 76 reviews
34 hotel reviews
Reviews in 41 cities Reviews in 41 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 27, 2012

A hotel according to Hilton standards - but the great thing is that there is a big shopping mall at walking distance. Ideal if you need to stay awake to avoid jetlag. Beds are good, breakfast buffet has plenty of choice.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
Ives,
Thank you for taking the time to write about our hotel. Having the mall 100 steps from our front door is a nice selling point. Hope you enjoyed your time in Rockaway look forward to seeing you on your next visit.
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Skopje, Republic of Macedonia
Top Contributor
73 reviews 73 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 13, 2012

The value was great! We paid about $75 per night, for a spacious & clean room, free wifi, and free parking. No free breakfast (this was not a nice surprise), but we did pay a fair rate for the room. It's about a 30 minute drive to NYC by car, and we drove our car, so it was not too far for us. Not sure how easy it is to get to the city by bus/train (I think the easiest way is from New Ark) but it's perfect if you're going by car.

As mentioned the rooms were clean, staff wasn't bad, rate was fair. Olive Garden is in the same parking lot, also a large shopping mall. Located right near the main highway (i-80), and the town itself is very pleasant & small.

We found an iHop in a nearby town (there's 2 actually - one just off the i-80 towards NYC, and one just north of Rockaway - in Parsippany-Troy Hills, NJ) and to us, it was much better to eat at iHop than pay the same price or more to eat hotel-style breakfast.

The doors let a lot of sound through from the hall, but overall it was a pleasant stay. Recommended!

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
Thank you for taking the time to say such nice things about our hotel. Just an FYI there is a bus that comes right to the front of the hotel and takes you to NYC ride time is approximately 45 minutes. If this is any help in the future.
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Miami
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 9, 2012

We stayed in the Hilton Garden Inn Rockaway , NJ, for 4 nights. Rooms are clean, spacious, very well prepared , and social spaces are gracefully decorated. The staff is very professional. My son used the gym and felt it right. Nice free parking, good access to the I-80. Several restaurants and cafe in the mall, walking distance.
The pictures are real. Comfortable beds, good shower. Great place to stay!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
What more can I add you have said it all and we thank you for noticing and for taking the time out of your schedule to say such kind things. Especially about the people that work here it means a lot.
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Waldorf,Md
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 9, 2012

Stayed here overnight while visiting our daughter's new home hosewarming party. Located in a large mall there are stores and many choices for eating within walking distance. The bed is adjustable but nicely plush. I really snuggled in!. large rooms, clean, and they also have small fridge & microwave. I would consider staying here again whenever I have to visit this area. Frequent work for my husband @ Picatinny Arsenal would make this a great choice.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben Z, General Manager at Hilton Garden Inn Rockaway, responded to this review, September 4, 2012
Thank you for taking the time to say nice things about our hotel. We look forward to having you anytime either for work or pleasure. All of our rooms are equipped with the sleep number and are considered the top of the line in the industry.
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Additional Information about Hilton Garden Inn Rockaway

Address: 375 Mount Hope Ave, Rockaway, NJ 07866
Phone Number:
Location: United States > New Jersey > Morris County > Rockaway
Amenities:
Bar / Lounge Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Rockaway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rockaway 3*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton Garden Inn Rockaway is conveniently located just minutes from Parsippany, Dover, Morristown and only 35 miles from New York City in Rockaway, New Jersey. Visit our hotel and enjoy a meal at the Great American Grill®, complimentary Wi-Fi, & 4,000 sq. ft. of flexible meeting and banquet space. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor heated pool. Explore many Rockaway area attractions just steps from our centrally located hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Rockaway Hotel Rockaway
Hilton Rockaway

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