How hard is it to get an order correct? Seriously if you think you are so skilled that you do not need to write down the items ordered and then you mess it up, that is just unacceptable! Please why do chef /owners forget that half the dining experience is how you serve your patrons. Sit down in your own restaurant and ask your waiters/waitresses to serve you! Eye contact,body language and knowing how to serve correctly is an art that needs to be TAUGHT ...it is not something that comes naturally!
After my dish was messed up it sat in front of me for over 5 minutes..One would think it would of been picked up immediately after I stated it was incorrect. Then I was told there would be no charge for the dinner after waiting at least 25 minutes for the food. Needless to say my husband had finished his dinner as I was still waiting for mine.
Food was not bad but it really is hard to get past the employees and their issues. Our bill arrived and my dinner was not comped so we had to mention to the waiter again of the mistake.
Chris you had better get in front of your restaurant and do some managing while you still have any patrons left!
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