I've been using Hampton for over 2 years and this is the first time I've had for service that was not good. The evening and the check in went smoothly that was fine my compliments to Nick and thank you for the cookies he was cordial friendly and truthful offered shopping advice etc.
The room was fine except the bed was uncomfortable and hard atv5am fire alarm started blaring no one from the hotel attended to any guests no announcements, the fire department came we were outside still no one from the hotel came out to say anything when the fire department came and said you could go back inside still no one from the hotel from the hotel came they was a person that was inside the lobby just stood there and said sorry. It was very hard to go back to sleep by the time I got back to sleep I was almost late for checkout I kept being interrupted from 9 a.m. by house keeping, when I call the front desk asking for an extension the person was a bit resistant to my surprise. I don't understand being resistant the fact of the matter is that should have been some sort of compliments to being woken up by a blaring alarm and not to mention not having an explanation from staff . This is not been a great experience.
- Official Description (provided by the hotel):
- The Hampton Inn Ridgefield Park is conveniently located just 7 miles from Midtown Manhattan and less than 20 minutes from Newark Airport and Teterboro Airport in Ridgefield Park, New Jersey. Visit our hotel and enjoy a free hot breakfast, complimentary high-speed internet, & a clean and fresh Hampton bed®. Whatever the reason for your visit, relax and keep in shape at our fitness center & indoor pool. Explore many Ridgefield Park area attractions just steps from our centrally located hotel. ... more less
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- Also Known As:
- Hampton Inn Ridgefield Park Hotel Ridgefield Park
- Ridgefield Park Hampton Inn