Rimesh [---] is the rudest, most unreasonable hotel manager on the planet.
When we asked him for directions, he unhelpfully told us to consult our GPS and hung up on us before we could tell him the address for his hotel was not showing up in it. We would have simply gone elsewhere, but it was late and that was the only place we'd researched.
When we got there, he would not honor the internet advertised rate, automatically booked us for a king sized bed upgrade, and insisted it was "too difficult" to back our credit card transaction out. After 15 passive aggressive minutes of pretending to process a return, he must have figured out that we weren't backing down. He even tried to make us feel bad for making him do the work.
Under the normal run of things, I would have taken my business elsewhere, but it was late and my guests were tired.
Needless to say, I would NEVER recommend that anyone reward such rank incompetence with their patronage.
- Official Description (provided by the hotel):
- 7 miles from New York city, Manhattan. 4 miles from MetLife Stadium, Super bowl 2014. ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Ridgefield Hotel Ridgefield
- Ridgefield Days Inn