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“They made me feel so loved” 5 of 5 stars
Review of Extended Stay America - Red Bank - Middletown

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Extended Stay America - Red Bank - Middletown
2.5 of 5 Hotel   |   329 Newman Springs Road, Red Bank, NJ 07701   |  
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Ranked #4 of 4 Hotels in Red Bank
1 review
“They made me feel so loved”
5 of 5 stars Reviewed February 12, 2013

This hotel was the best, fast friendly service, clean and affordable, can't beat that!!!! The staff was very helpful in assisting us on out journey, they made us fresh coffee and checked on us everytime we came down stairs for something, I'd stay here again if I'm ever back in Red Bank New Jersey. I really didnt want to leave, but we had to make back close to JFK airport because of the snow storm

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, March 11, 2013
Thank you for your great review of our property. It's great to hear that you find our rooms clean and fresh. We are pleased to hear you find our staff courteous and friendly. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    63
    22
    5
    7
    15
See reviews for
23
18
14
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed January 31, 2013

We stayed at this Extended Stay for about 6 weeks in 2012 after our house was destroyed in hurricane sandy. The staff was wonderful!!! Truly made us feel we were at a home away from home. It was such a trying time for us, and I know the hotel staff must have felt overwhelmed (full occupancy for months & months), too. But the front desk staff did everything in their power to remain friendly, upbeat, and positive. Thank you all!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, February 1, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Branch
1 review
5 of 5 stars Reviewed January 30, 2013

Because of Superstorm Sandy, my husband and I were forced out of our house in Long Branch, NJ because of river water damage to our first floor. A friend steered us to the Extended Stay America in Red Bank. Mr. Purvis White and his staff treated us like family. Our stay, paid for by FEMA, was extended twice and we were there about a month and a half. We truly enjoyed our stay and would recommend this hotel to anyone we know who may be coming to visit. Great Job!

Aaron and Sheila Gibson

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, February 3, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 23, 2013 via mobile

Needed a hotel room when my house was being
repaired from Tropical Storm Sandy. Room,,had refrigerator, etc for basic meals. Ask for Pervis. He provided us excellent service. It was very easy to get in and out of the facility. The facility was clean. The price was very reasonable.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 24, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed January 19, 2013

We were in NJ to work on our "Sandy damaged" shore home and stayed for the first time in an America Extended Stay. We were very pleased with our room, the price and the friendly staff. The room had both a desk and a small table for two to sit and the kitchen provided us with a place to keep and cook food so that we weren't eating all our meals out. The place was clean and well kept and the staff both friendly and helpful. It was so nice to have America Extended Stay to come home to after working all day and being exhausted. It was our home away from home for than week and made a very difficult time much more pleasant.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 21, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 14, 2013

Purvis W and his stellar staff are very professional, courteous and friendly. The accommodations at Extended Stay America in Red Bank,NJ are appreciated and convienent. I highly recommend Extended Stay America in Red Bank. It's almost like being at home.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 15, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bank, New Jersey
1 review
5 of 5 stars Reviewed December 19, 2012

I stay in this hotel for 2 months, and I feel like home, it have a very comfortable kitchen, full refrigerator, microwave,coffee pot and fully equiped with pans and everything, also it has a big laundry room with many washer machines and dryers machine. The aircondition is great , because you can adjust the temperature to what is just right for you, and the floor is carpet and wood, never get cold. very clean and the service and hospitality of the personel is great, they do whatever they can in order to please you. I recommend this hotel you have all the commodities that you need and is very close to a supermarket,drugs store ,malls.

Room Tip: first floor next to the laundry room, very convenient
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 13, 2013
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Red Bank - Middletown

Address: 329 Newman Springs Road, Red Bank, NJ 07701
Phone Number:
Location: United States > New Jersey > Red Bank
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Red Bank
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Red Bank - Middletown 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stayamerica Red Bank
Extended Stay Red Bank
Red Bank Extended Stay

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