We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Warm and Inviting” 4 of 5 stars
Review of Extended Stay America - Red Bank - Middletown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Extended Stay America - Red Bank - Middletown to your Saves list
Extended Stay America - Red Bank - Middletown
2.5 of 5 Hotel   |   329 Newman Springs Road, Red Bank, NJ 07701   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #4 of 4 Hotels in Red Bank
Kansas City, Kansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Warm and Inviting”
4 of 5 stars Reviewed December 18, 2012

We stayed at this hotel for about a month. The room was clean, organized and provided us with all the things we needed. If we ran out of something the housekeeping staff was always friendly and willing to provide. The rooms/decor are updated making the atmosphere warm and inviting.

Although we were next to some noisy neighbors, our experience was more enjoyable due to
Ben and Purvis-the front desk hotel clerks. We appreciate their attention to detail, customer service skills and friendliness towards us everytime. We truly recommend asking for either of these men when dealing with the front desk.

Room Tip: Do not choose room 223 - the neighbors next door are loud no matter what time of day and do not foll...
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 13, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

101 reviews from our community

Traveler rating
    57
    20
    4
    7
    13
See reviews for
20
18
13
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Vinton, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 17, 2012

Marvelous Staff, Fantastic accommodations and overall an unbelievably comfortable experience for myself and the rest of my disaster response team. We survived Hurricane Sandy in this hotel and the staff made every effort to assist those staying there. Shoutout to Nadine for helping me with some last minute budget tracking!

Room Tip: No wrong move to make
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, January 13, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida, United States
1 review
5 of 5 stars Reviewed December 4, 2012

Yes Im room 134, and I love this place and the staff is great the housekeepers are great love the fact that I can cook home food! Its clean not like the Colt Neck Inn I left my review on Trip Advisors and was removed by the owners! Do your self the favor stay at The extended stay America, its great! The front desk guy I dont know his name but he was so helpful! I think its Purvis I hear everyone mentioning Purvis, I just know he was the general manager (my husband spoke to him most of the time). Very sad we have to leave because we cant pay 850 a week to stay here... Im actually really bummed about that but great hotel!

PS wish you had a gym! = )

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, December 6, 2012
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 30, 2012

The hotel is very nice and clean but most importantly, the staff, namely the general manager Purvis, is fantastic! Very friendly and willing to help. I was traveling with my dog and it's a dog friendly hotel so that was a big relief. I recommend this hotel highly!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, December 6, 2012
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bank, New Jersey
1 review
5 of 5 stars Reviewed November 29, 2012

The Extended Stay Hotel is well situated in Red Bank on Newman Springs Road. Convenient to the Garden State Parkway as well as downtown Red Bank but in an area that provides relative peace and quiet. Plenty of parking in a well lit parking lot surrounding the hotel.

The staff couldn’t be nicer. Managers Nadine and Purvis, as well as Peter , Eric, Damion, Ben, Adelina, Karen and JoAnn are courteous and responsive to your needs. The property is clean and well maintained. The kitchen is well stocked for cooking and dining needs.

I have lived here for the last 3+ years. No complaints or I wouldn’t still be here. They totally renovated the hotel and rooms recently. Personally. I was surprised because I didn’t think it was needed but the flat screen TVs and upgraded Wifi, as well as the breakfast buffet they added, are a nice touch.

Can’t leave without commenting on the 11/14 post “Horrible Horrible Horrible”. There are a number of long and short term guests with dogs but you wouldn’t know it unless you saw them being walked. As to the rest of the complaints, I have never experienced them.

Stayed November 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, December 6, 2012
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sea Bright, New Jersey, United States
1 review
5 of 5 stars Reviewed November 25, 2012

We lost our home from the hurricane Sandy. And when we were homeless and couldn't find a hotel anywhere. I got threw to the GM Purvis and he told me he would get us in and told us it was going to be alright This man came through when things couldn't get any worst. There is also a young lady named Nadine who goes so far above her job duty. My family and i cant thank these to people enough.
,

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, December 6, 2012
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We were among the first in the industry to identify a need for a fully functional hotel suite, complete with range top and full refrigerator. We know that this offering is compelling because of the continued compliments we receive from guests like you.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Monmouth, New Jersey, United States
1 review
5 of 5 stars Reviewed November 22, 2012

Great place to stay and wonderful hospitality. I am currently staying at Extended Stay while my family and I rebuild after Hurricane Sandy. I usually get greeted warmly by Nadine and or Purvis when passing to go to the laundry room or get towels. And they work hard to accommodate you.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review, December 6, 2012
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for the recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Extended Stay America - Red Bank - Middletown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Red Bank - Middletown

Address: 329 Newman Springs Road, Red Bank, NJ 07701
Phone Number:
Location: United States > New Jersey > Red Bank
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Red Bank
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Red Bank - Middletown 2.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Cheap Tickets, Odigeo and Tingo so you can book your Extended Stay America - Red Bank - Middletown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Red Bank
Extended Stay Red Bank
Red Bank Extended Stay

Owners: What's your side of the story?

If you own or manage Extended Stay America - Red Bank - Middletown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.