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All 4 Red Bank hotels

Extended Stay America - Red Bank - Middletown: Traveler Reviews

2.5 of 5
329 Newman Springs Road, Red Bank, NJ 07701
Hotel amenities
Extended Stay America - Red Bank - Middletown
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Ranked #1 of 4 hotels in Red Bank
Most recent review
4 of 5 stars Reviewed December 18, 2012
j s Kansas City, Kansas
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48 reviews from our community

    Trip type
Traveler rating
    30
    9
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Date Rating
Kansas City, Kansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Warm and Inviting”
4 of 5 stars Reviewed December 18, 2012

We stayed at this hotel for about a month. The room was clean, organized and provided us with all the things we needed. If we ran out of something the housekeeping staff was always friendly and willing to provide. The rooms/decor are updated making the atmosphere warm and inviting.

Although we were next to some noisy neighbors, our experience was more enjoyable due to
Ben and Purvis-the front desk hotel clerks. We appreciate their attention to detail, customer service skills and friendliness towards us everytime. We truly recommend asking for either of these men when dealing with the front desk.

Room Tip: Do not choose room 223 - the neighbors next door are loud no matter what time of day and do not foll...
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask j s about Extended Stay America - Red Bank - Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review
January 13, 2013
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vinton, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Wish our stay could have been extended even more!”
5 of 5 stars Reviewed December 17, 2012

Marvelous Staff, Fantastic accommodations and overall an unbelievably comfortable experience for myself and the rest of my disaster response team. We survived Hurricane Sandy in this hotel and the staff made every effort to assist those staying there. Shoutout to Nadine for helping me with some last minute budget tracking!

Room Tip: No wrong move to make
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Austin B about Extended Stay America - Red Bank - Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review
January 13, 2013
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida, United States
1 review
“Love this hotel!”
5 of 5 stars Reviewed December 4, 2012

Yes Im room 134, and I love this place and the staff is great the housekeepers are great love the fact that I can cook home food! Its clean not like the Colt Neck Inn I left my review on Trip Advisors and was removed by the owners! Do your self the favor stay at The extended stay America, its great! The front desk guy I dont know his name but he was so helpful! I think its Purvis I hear everyone mentioning Purvis, I just know he was the general manager (my husband spoke to him most of the time). Very sad we have to leave because we cant pay 850 a week to stay here... Im actually really bummed about that but great hotel!

PS wish you had a gym! = )

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MNM954 about Extended Stay America - Red Bank - Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review
December 6, 2012
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
“Wonderful experience!”
5 of 5 stars Reviewed November 30, 2012

The hotel is very nice and clean but most importantly, the staff, namely the general manager Purvis, is fantastic! Very friendly and willing to help. I was traveling with my dog and it's a dog friendly hotel so that was a big relief. I recommend this hotel highly!

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Symone G about Extended Stay America - Red Bank - Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review
December 6, 2012
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bank, New Jersey
1 review
“Great people, great place.”
5 of 5 stars Reviewed November 29, 2012

The Extended Stay Hotel is well situated in Red Bank on Newman Springs Road. Convenient to the Garden State Parkway as well as downtown Red Bank but in an area that provides relative peace and quiet. Plenty of parking in a well lit parking lot surrounding the hotel.

The staff couldn’t be nicer. Managers Nadine and Purvis, as well as Peter , Eric, Damion, Ben, Adelina, Karen and JoAnn are courteous and responsive to your needs. The property is clean and well maintained. The kitchen is well stocked for cooking and dining needs.

I have lived here for the last 3+ years. No complaints or I wouldn’t still be here. They totally renovated the hotel and rooms recently. Personally. I was surprised because I didn’t think it was needed but the flat screen TVs and upgraded Wifi, as well as the breakfast buffet they added, are a nice touch.

Can’t leave without commenting on the 11/14 post “Horrible Horrible Horrible”. There are a number of long and short term guests with dogs but you wouldn’t know it unless you saw them being walked. As to the rest of the complaints, I have never experienced them.

Stayed November 2012, traveled solo
Was this review helpful? Yes
Ask Thomas F about Extended Stay America - Red Bank - Middletown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John D, Manager at Extended Stay America - Red Bank - Middletown, responded to this review
December 6, 2012
It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Extended Stay America - Red Bank - Middletown

Also Known As:
Extended Stayamerica Red Bank
Extended Stay Red Bank
Red Bank Extended Stay
Address: 329 Newman Springs Road, Red Bank, NJ 07701
Region: United States > New Jersey > Red Bank
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Red Bank
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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